Wyndham Garden Baton Rouge3.0 out of 5.0
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Recent guest reviews
Hotel was very nice. Front desk service was horrible. Had to lift the door to my room to get it to latch shut but rooms were very clean and well stocked. Can be quite confusing to get in their driveway. Pool closed the day we got there and remained closed during our stay which really disappointed my kids. The staff could not get the pool ph levels right.
We were pleasantly surprised at how beautiful this hotel was. The staff were all very helpful, and the breakfast area clean and well stocked. My children were thrilled with the marshmallows for the hot chocolate, and my husband enjoyed a Diet Coke with his breakfast. It is very conveniently located next to the highway. We would jump at the chance to stay here again.
This hotel is in a good location; just off I-10. The young man at the service desk told us to "sign here and initial here and here." He gave us our key with vague directions to our room. He had no name tag and did not introduce himself. The next young man wore a t-shirt for a restaurant and no name tag. We asked that our potty be plunged, as it ran very very slowly with only 2 pieces of paper. A man came up immediately and flushed and he waited and waited for the water to go down. Then he pronounced it fine and walked out. We decided not to argue. The next morning, of course, when we had to use the toilet, the water rose and would not go down. My husband had to use a toilet in the main part of the hotel. A different man arrived and he did plunge and then it worked. Breakfast was supposed to begin at 6. We were on a schedule. It started at 7:10. We got a late start to our day. When we left, a friendly young woman was at the desk. She was wearing a name tag.
The phone in one of our rooms did not work and there wasn't an iron. We let hotel staff know and they got us an iron quickly. Friday morning as we were getting ready, we spotted a mouse in our room. We had the people in the other room call the front desk. Maintenance guy came up and couldn't find it. Front desk let us change rooms. The new room had stains on the couch and carpet. The staff was absolutely amazing.
When we checked in at 9pm, the 1st room they gave us hadn't been cleaned from the previous people that stayed & had no sheets on the beds. They did apologize and quickly give us another room that was clean. It was nice to have "living" room with a TV and door to seps rate the bedroom in case someone wants to stay up later. There were plenty of towels and microwave, refridgerator and coffee maker. The free breakfast was very nice with scrambled eggs, sausages, pancakes, oatmeal with toaster for bread items and various cold items. We were pleased with our stay.
Bathroom door about to fall off its hinges. Could hurt someone.
Very quick check-in, staff was very helpful. Room was clean. Very quiet. Great night's sleep
Nice friendly staff, clean comfortable room. Would stay here again.
Security lights outside kept the room too well lit at night. Towels were removed after first night and not replaced. Staff were attentive but not friendly and maid staff did not appear to understand English
Staff was very friendly, and nothing wrong with the hotel. Pretty basic, but so was the price.
I pretty much enjoyed my stay at Wyndham Garden. Anything we needed was promptly provided and the staff was friendly. The only issue we had was that our room had not been cleaned by housekeeping when we returned from our day out. As for the bathroom, I would have rather had the sink in with the toilet and tub and not in the sleeping area.
The only problem we had was after being out all day 9 to 6 our room had not been cleaned. That was okay, but we needed fresh towels.
Very pleasant stay, nice facility and rooms and competent and friendly staff. I made a non-refundable reservation for the wrong date, and then the real reservation I needed. They easily agreed to a refund of the wrong one, which i greatly appreciated. If you choose this hotel you will be in good hands.
Large room but bed was uncomfortable. Room was right by the interstate and very loud. Wifi was terrible and didn't work most of the time. Wouldn't recommend!
This hotel has a great staff and the location is perfect. I will stay here again. The breakfast was really good too.
Very pleased with our stay. Close proximity to the Mall, Red Lobster and the Cheesecake Factory.
Great location and staff. Wonderful place to rest and relax after LSU football game. Highly recommend.
The desk clerk was not very knowledgeable and the maintenance staff could not fix the lock on my door when I had a problem.
We were there for the color run, booked two rooms. We told the front desk we were there for the color run when checking in and followed the hotels team to the starting location. Then found the other hotels in the area were offering discounts to runners.
It is a good hotel, people were very nice. We arrive late and the service was excelent. The room was pretty good, everything clean.