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Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG

Exterior
Free full breakfast
Exterior
Exterior
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1702 Us 280 Byp, Phenix City, AL, 36867
  • Place, Phenix City - Russell County Public Library
    ‪2 min drive‬
  • Place, Upper Twentieth Street Residential Historic District
    ‪3 min drive‬
  • Place, Columbus Civic Center
    ‪7 min drive‬
  • Airport, Columbus, GA (CSG-Columbus Metropolitan)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Accessible (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(24 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (Additional Living Area)

Suite, Multiple Beds (Additional Living Area) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds (Additional Living Area)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Additional Living Area)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed (Additional Living Area)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Phenix City

Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG places you within a 10-minute drive of popular sights such as Columbus Civic Center and Columbus Georgia Convention & Trade Center. This 82-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and a 24-hour gym.

What's nearby

  • Phenix City - Russell County Public Library - 2 min drive - 1.1 miles
  • Upper Twentieth Street Residential Historic District - 3 min drive - 1.5 miles
  • Columbus Georgia Convention & Trade Center - 6 min drive - 3.0 miles
  • Columbus Civic Center - 7 min drive - 4.3 miles
  • South Commons Sports Complex - 8 min drive - 5.2 miles

Getting around

  • Columbus, GA (CSG-Columbus Metropolitan) - 19 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪Circle K - ‬17 min walk
  • ‪Dunkin' - ‬9 min walk
  • ‪El Vaquero Mexican Restaurant - ‬3 min drive
  • ‪McDonald's - ‬13 min walk

About this property

Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG

At Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and a meeting room.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Similar properties

Lobby
Quality Inn Phenix City Columbus
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
7.6 out of 10, Good, 434 reviews
$80 nightly
The price is $92
Mar 9 - Mar 10
Total with taxes and fees
Quality Inn Phenix City Columbus

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free, per registered adult, when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from April to November.
  • Pool access available from 10 AM to 10 PM.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Phenix City Columbus
Holiday Inn Express Phenix City Columbus
Holiday Inn Express Hotel Columbus
Holiday Inn Express Hotel Suites Phenix City Columbus
Express Phenix City Columbus
Holiday Inn Express Hotel Suites Phenix City Columbus
Holiday Inn Express Hotel Suites Phenix City Columbus by IHG

Frequently asked questions

Is free cancellation available at Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG?

Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG?

As of Mar 4, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG on Mar 23, 2026 start from 118.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG?

This hotel is located in Phenix City, close to RiverCenter for the Performing Arts, Coca-Cola Space Science Center, and Springer Opera House. You'll also find Chattahoochee River and Columbus Civic Center within a short drive.

Will I be able to park at Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG have a casino on the premises?

No, Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 10 AM and 10 PM and the seasonal pool is normally open from April until November.

What do couples enjoy most about Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG?

Couples staying at this hotel will appreciate amenities like an outdoor pool and a 24-hour fitness facility plus some guestrooms include hydromassage showerheads.

Are there hot tubs at Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG have a restaurant with a breakfast menu?

Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG offers free full breakfasts though there is no restaurant.

Does Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG?

The closest major airport to Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG is Columbus, GA (CSG-Columbus Metropolitan), which is 9.5 mi away (19 minutes by car).

Can I book a room with a balcony at Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG?

No, at Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG, there aren't any guestrooms that list a balcony.

Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 529 out of 868 reviews
Rating 8 - Good. 195 out of 868 reviews
Rating 6 - Okay. 79 out of 868 reviews
Rating 4 - Poor. 26 out of 868 reviews
Rating 2 - Terrible. 39 out of 868 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Juanita

Liked: Cleanliness, amenities, property conditions & facilities
Clean quiet
Stayed 1 night in Nov 2025

8/10 Good

Sheryle

Traveled with family
Yes
Stayed 3 nights in Nov 2025

2/10 Terrible

Todd A

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Staff was great. Doing a renovation. Room was infested with roaches.
Stayed 1 night in Nov 2025

8/10 Good

Nelton

Stayed 1 night in Nov 2025

10/10 Excellent

Jessie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the staff were excellent. Special shoutout to Ms Pam, breakfast was so good, and she's so nice. This is the best place to stay when visiting Phenix City.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay at
Stayed 1 night in Nov 2025

2/10 Terrible

Desiree

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Had we known that the hotel was covered in mold, we would have never stayed here with children and an immunocompromised adult. The staff members were not friendly- except for the cleaning staff and the receptionist checking us out. Upon leaving for check out, maintenance man was masked scrubbing mold off the walls in the lobby- Would it not been appropriate to alert guest that that was taking place and re route our exit from our room?
Stayed 3 nights in Nov 2025

4/10 Poor

Christine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

8/10 Good

Paula

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast options staff was helpful and upbeat
Stayed 1 night in Nov 2025

6/10 Okay

John

Stayed 2 nights in Oct 2025

2/10 Terrible

Steven, Albany

Stayed 2 nights in Nov 2025

8/10 Good

Herman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Nov 2025

4/10 Poor

James

Construction was going on with the the floor I was assigned. Room did not smell clean.
Stayed 1 night in Nov 2025

6/10 Okay

Danny

Stayed 1 night in Oct 2025

10/10 Excellent

Carla

Stayed 3 nights in Oct 2025

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, amenities
I wasn't able to go on my trip. I am a lineman and I was called in for storm. I was unable to get anyone from the hotel to return my email and hotels.com wouldn't refund my charge. I lost the money and was unable to visit
Stayed 3 nights in Oct 2025

10/10 Excellent

Jamie

Stayed 1 night in Sep 2025

10/10 Excellent

Kim

Traveled with family
Liked: Amenities
Great staff and clean rooms
Stayed 1 night in Oct 2025

2/10 Terrible

Moureen

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was the best thing only. Had 2 rooms floor was dirty. Water never got hot. Room 1 reach on walls. Room 2 roach on bed. Holes in ceiling . The other guest was grilling outdoors with their car radio blasting music.
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, very comcortable beds and close to highway. We were just passing through.
Stayed 1 night in Oct 2025

4/10 Poor

Robert

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The first night we were told to park in an abandoned, unkempt lot outside of the property as the lot was filled with CONNEX boxes and utility trucks. The room smelled like wet dog and cigarettes. There were stains on the bedsheets, and the A/C smelled strongly of dust when used.
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great. The room was clean and comfortable and the staff were helpful and friendly.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Elston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Louie James

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

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