Comfort Inn Amite2.5 out of 5.0
Recent guest reviews
Misses Rhonda, Debbie, Debbie, and Lucy are rock stars and Ms. Gilda did a beautiful job with breakfast every morning. They ALL made my stay a very comfortable and homey visit. I will definitely stay her again!!
This Comfort Inn is small and could use a little TLC but the customer service is great. Deb at the front desk went over and above to help us out during check in. The hotel is full due to Dixie League playoffs, so there were only a couple free rooms. The room we booked was on the first floor and it smelled rough. Deb showed us the only two remaining rooms they had available and let us pick one. It's rare and to be noted when someone helps a customer get comfortable. Thank you.
I opted for the property after checking your website which portrays a completely different picture, as compared to reality. You claim to provide a lot more facilities which are not even available on your best rooms – the super deluxe ones. I stayed here June 30, 2017 – July 3, 2017. Right from the time of check-in, my experience had been the worst ever. I arrived for check-in between 12pm and 1pm along with, 2 cousins, and sister in law. Upon arrival, there was no one to welcome us at the desk, just a note stating to use the lobby phone and call the operator. We waited 10 minutes before reception arrived, a lady by the name of Lucille along with a young girl between the ages of 8 and 10 years old. The room reservations were made with an AAA driver discount, we inquired using a different discount code that offered better benefits and it was poorly communicated that we would not be able to do that since the AAA driver discount was already in the system. We were not disappointed in being told we could not use the new discount, but more disappointed in the manner in which it was relayed to us. Lucille was very “snappy” in her explanation and did not have the patience to calmly explain why a change could not be made. Once we understood the discount code can only be used based on input provided during the online reservation process, Lucille proceeded to check us in. We reserved 3 rooms for the weekend Room 1: Room 322 – 1 King Bed (2 adults) Room 2: Room 322 - 2 Queens with a Sleeper Sofa (4 adults & 1 child) Room 3: Room 320 – Suite containing 1 King Bed with a Sleeper sofa & 2 queen beds (4 Adults & 1 child, 3 toddlers). Guests of room 1 had not yet arrived, but provided a credit card and ID for check-in. Lucille accepted these items (without varication) from a guest of Room 2 and checked in Room 1. During check in of Room 2, the same guest who handled credentials for Room 1 provided their own credit card and ID. At this point Lucille snapped at the guest and rudely inquired whose information she was given (again not verifying the ID & credit card). Had she done her due diligence while checking in Room 1 there would have been no need for her attitude, as both rooms could have been held on the same credit card if the cardholder of Room 1 was not present. While checking in Room 2, she inquired on how many guests would be staying and we informed her 5 people in total would be in the room. This again posed a problem as she snapped back that the reservation was only made for 2 people and the room rate would increase. This was an error on part of the hotel during the reservation process, as I spoke directly with the hotel before confirming reservations letting them know the specific number of guests in each room. A member of the group casually commented to another member that “check-in to a hotel should not be this difficult”. Lucille takes it upon herself to respond angrily “Check-in isn’t until 3pm”. I have two problems with her response; it was not necessary, as guests were talking amongst themselves and she had no right to insert herself with that tone and manner into the discussion. Also, if check-in was not until 3, she could have politely turned our group away from the start and let us know that before she began the process. We did not ask for any favors in being checked in early. All lodging establishments have posted check-in and check- out times and but it never hurts to inquire on early check-in if the room is available. The child that accompanied Lucille to the counter assisted her in checking our group (handling credit cards and documents with the associated information) which was also irresponsible. In summary, the check-in process was handled in an unprofessional manner, lacking common courtesy, respect, patience and customer service. After checking in the rooms, we proceeded to go upstairs and place our belongings. ALL of the rooms were hot with a stale smell, this was remedied with Lysol and leaving the air conditioners on ( a simple fix). As our stay proceeded, things continually went downhill: • Room and bathroom floors had crumbs upon entry (Room 320) • There was hair and crumbs on the couch & sofa bed (Room 320) • One of the TVs, the air conditioner, and refrigerator did not work properly or not at all (320) • Stained area of the sheets, which we noticed were not changed the following day as the stain was still there (Room 323) • A dried dead roach fell out of one of the large bath towels ( 323) • Trash Cans never emptied • New rolls of toilet tissue were only provided upon request With all the problems listed above I called down to reception to let her know of the problems and I was instructed to speak to Debbie the manager when she arrived on Sunday morning. Reception did inform me that they would have Maintenance/Housekeeping come on Saturday to fix some of my concerns since they were gone at 1pm that Friday when I called On Sunday morning I came downstairs to speak to Mrs. Debbie and let her know the issues we had encountered. She stated she would get back with me after speaking to Property Management in regards to my problems. She then called me around 2pm and stated to me that the Property Manager had other plans and would offer me a 20.00 credit on one of the rooms only. I asked her for clarity to make sure I heard her correctly and she then stated that “You people are the only ones with problems in this hotel and need to vacate the premises.” I then asked her why would they kick us out when we have 5 small kids from 1-7 yrs. of age. At this point she continued to talk to me offensively, and in a disrespectful tone while also calling the police station and requesting an officer to have us removed from the premises. In short, our vacation was shattered as we had to abruptly re-locate to another hotel more than 30 minutes away. We initially reserved a room at the Holiday Inn (received confirmation) not far from Comfort Inn, but upon arrival, that reservation was cancelled by the same management that requested us to leave Comfort Inn. Being that it was a holiday weekend, most local hotels were booked for the weekend, we were finally able to find accommodations in Ponchatoula , LA; over 30 minutes away from our traveling destination. This left us exhausted from the stress of dealing with staff and an extended commute.
The wife and I stayed here for one night. The staff was very friendly, room was clean, bed was comfortable, and breakfast was fine (scrambled eggs, bacon, make-ur-own- waffles, plus the usual stuff). Good value overall. Only two things were annoying. First, don't stay next to the elevator! Sounded like a spastic jazz drummer was tapping on our wall all night. Second, they charge automatically for incidentals and supposedly reimburse later, but I haven't seen the reimbursement yet. I've never had a hotel that actually charged my card for incidentals prior to my stay, so I wasn't pleased about that. I'll wait to see if I get reimbursed before I decide if I would stay there again.
We stayed here on our way to New Orleans to go on a cruise. Excellent hotel. Very clean and staff were extra friendly and helpful. Beds were comfy and room was nice and cool. The breakfast had a good variety and filled you up. Easy to get to right off the interstate too.
The toilet continually ran, the Tub had a constant drip. Electrical wire from ceiling hanging. Bed was hard like Brick. Not a Great Stay. Room was clean Staff was Friendly. Breakfast and Coffee was below average.
*excellent: quality vs cost, friendly efficient staff desk & cleaning staff. cleanliness of room & public areas. *Very good: room furnishings - work desk & lounge chair. Mattress. exterior & parking lighting & breakfast *Average: bedding - heavy comforter *Poor: breakfast staff person - overflowing trash, didn't keep coffee & muffins filled. Didn't act friendly. TV limited to five channels- problem with DirectTV provider - not solved 16 hrs later. Stained ottoman in room- see photo
Stayed 4 nights and would stay again. King bed was comfortable and we both slept well. We ate breakfast every morning and it was filling. Coffee was awesome. Staff was accommodating with needed towels, extra coffee,a running toilet. Location is on the main hiway so very convenient. If you need anything, Walmart is across the road.
Just finished a 3 week stay at this location. Yes there are always nicer places but this location was perfect for me considering no vacancy issues due to a flood disaster. The staff was always friendly, breakfast selection was tolerable, room was clean and the property in general was in good shape. I would stay here again.
This hotel is really overpriced, so try to get a good deal. However, it's a clean (not to the nth degree), quick stay. Breakfast is the typical hotel breakfast that my kids won't touch, but it wasn't awful. The coffee was pretty good. What made me give this place four stars was the staff. They are exceptionally friendly and helpful.
- Free buffet breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Outdoor pool
Located 1.7 mi (2.8 km) from Blythewood Plantation House, Comfort Inn Amite is within a 15-minute drive of Independence Italian Cultural Museum. This 58-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. It's in central Amite and also within a 15-minute drive of Camp Moore Confedrate Museum.
Free buffet breakfast is included with your stay.
Comfort Inn Amite's 58 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with satellite channels and pay movies. Other amenities include free weekday newspapers, free local calls, and hair dryers.
Guests staying at Comfort Inn Amite enjoy an outdoor pool, a fitness center, and free WiFi in public areas. If you plan to drive, free parking is available. Staff members can answer questions about accommodations, and also provide luggage storage. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.
Reviews from Trip Advisor
80% of guests recommend this hotelTotal of 59 reviews