We accidentally tried to check in a day early while the prior guest was at the property, and the door code worked meaning the owner doesn’t change it between guests.
There was only one bathroom (mentioned in the listing) but the one shower did not work making a family of 5 take baths only.
We also had a pretty significant ant problem in the kitchen for 3 days.
The jacuzzi was dirty, even for a short term rental property. The kids still used it, and you’ll find out why in a second.
The straw that broke the camels back was that the place was cooled with an inefficient and loud swamp cooler. We recorded 98 deg F. It was constantly over 85 deg F from noon till 10 PM at night. So the jacuzzi was cooler when hose water was added, hence why the kids used it to “cool” off.
We tried to get a refund from owner and VRBO, but has proven unsuccessful.
We told the owner about all these issues as we encountered them and gave a day or so for the owner to fix them, but we checked out after only 3 days (when we planned to stay for 2 weeks). The owner did send a plumber/handyman for the shower. They got it to semi work, but in order to fix said he would need to cut a hole in the wall and it would take away our access to the one bathroom. The owner also sent someone to spray for the ants. He was attentive, however, the issues (especially the cooler not working) made for unbearable living conditions. It seemed like a great location, but probably only during the cooler months.