See all properties
Save

Shangri-La Toronto

5.0 star property
Luxury spa hotel near CF Toronto Eaton Centre
VIP Access

Choose dates to view prices

Photo gallery for Shangri-La Toronto

Exterior
Suite (Garden) | View from room
View from room
Lobby
Turkish bath, body treatments, hydrotherapy, aromatherapy
Reviews
9.4

Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking availableParking availableParking available
  • Hot Tub
  • BarBarBar
  • Breakfast availableBreakfast availableBreakfast available

Explore the area

Map
188 University Avenue, Toronto, ON, M5H 0A3
  • Popular LocationMetro Toronto Convention Centre8 min walk
  • Popular LocationRogers Centre12 min walk
  • Popular LocationCN Tower12 min walk
  • AirportToronto, ON (YYZ-Pearson Intl.)27 min drive

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.6/10 Exceptional
  • 450 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

View from room

Suite, 1 Bedroom, City View

9.4/10 Wonderful
  • 635 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed

9/10 Wonderful
  • 550 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

View from room

Executive Room, 1 King Bed

9.7/10 Exceptional
  • 520 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Shangri-La Suite, Balcony

Presidential Shangri-La Suite, Balcony | Premium bedding, minibar, in-room safe, desk

Presidential Shangri-La Suite, Balcony

  • 2200 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite (Garden)

Suite (Garden) | Premium bedding, minibar, in-room safe, desk

Suite (Garden)

  • 635 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed, City View

  • 549 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Terrace, City View

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Terrace, City View

  • 517 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Queen Beds

9.6/10 Exceptional
  • 517 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 Bedroom

9.2/10 Wonderful
  • 820 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds

Premier Room, 2 Queen Beds | Premium bedding, minibar, in-room safe, desk

Premier Room, 2 Queen Beds

10/10 Exceptional
  • 549 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Designer Suite

Signature Designer Suite | Premium bedding, minibar, in-room safe, desk

Signature Designer Suite

  • 940 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Owner Suite, Balcony

Premium bedding, minibar, in-room safe, desk

Presidential Owner Suite, Balcony

  • 1100 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Room
Hotel X Toronto by Library Hotel Collection
Pool
Spa
Pet friendly
Free WiFi
9.2 out of 10, Wonderful, (1008)
The price is $412
per night
$493 total
includes taxes & fees
Jun 15 - Jun 16
Hotel X Toronto by Library Hotel Collection

About the neighborhood

Toronto

Located in Downtown Toronto, Shangri-La Toronto is adjacent to Queen Street West and within a 15-minute walk of popular sights like Metro Toronto Convention Centre. This 5-star hotel has 202 guestrooms and offers conveniences like 2 restaurants, a full-service spa, and an indoor pool.

What's nearby

  • Metro Toronto Convention Centre - 8 min walk
  • CF Toronto Eaton Centre - 10 min walk
  • Rogers Centre - 12 min walk
  • Scotiabank Arena - 12 min walk
  • CN Tower - 12 min walk

Getting around

  • King St West at University Ave West Side Stop - 3 min walk
  • Union Station - 9 min walk
  • The nearest major airports are:<br />Billy Bishop Toronto City Airport (YTZ): 12-min drive, 1.9 mi/3.1 km<br /> Toronto Pearson Intl. Airport (YYZ): 27-min drive, 16.9 mi/27.2 km<br /> <p></p>

Restaurants

  • Elephant & Castle - 2 min walk
  • Pizzeria Libretto - 3 min walk
  • Cafe Landwer - 2 min walk
  • Tim Hortons - 1 min walk
  • Soho House - 1 min walk

About this property

Shangri-La Toronto

Luxury spa hotel near CF Toronto Eaton Centre
At Shangri-La Toronto, guests enjoy a full-service spa, an indoor pool, and a 24-hour gym. Valet parking is CAD 68 per night if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for CAD 199 per vehicle roundtrip. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a spa tub.
Guests can expect to find free WiFi and 48-inch LCD TVs with satellite channels and pay movies. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Other standard amenities include iPads, minibars, and coffee makers.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Miraj Hammam Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Valet parking on site (CAD 68 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available for a fee: CAD 56 for adults and CAD 56 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bosk
  • Giovane Caffe
  • Lobby Lounge

Things to do

  • 24-hour gym
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Sauna
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Spa treatment rooms
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 66 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels

Entertainment

  • 48-inch LCD TV with satellite channels
  • iPad
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in
For more details, please contact the property using the information on the booking confirmation
The hotel's main entrance is located on 124 Simcoe St. between Richmond Street and Adelaide Street. Guests driving to the property should contact this property in advance.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from July 2 to July 28:
  • Spa
The property will be renovating from July 2 2024 to July 28 2024 (completion date subject to change). The following areas are affected:
  • Spa
Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 125 per accommodation (varies based on length of stay)
  • Dogs and cats only
  • 1 total (50 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 56 for adults and CAD 56 for children
  • Airport shuttle fee: CAD 199 per vehicle (roundtrip)
  • Valet parking fee: CAD 68 per night (in/out privileges)
  • Pet fee: CAD 125 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Shangri-la Toronto
Shangri-la Hotel Toronto
Shangri-la Toronto
Shangri-la Toronto Hotel
Toronto Hotel Shangri-la
Toronto Shangri-la
Toronto Shangri-la Hotel
Shangri la Hotel Toronto

Frequently asked questions

Is a free cancellation option available at Shangri-La Toronto?

Shangri-La Toronto provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Shangri-La Toronto?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at Shangri-La Toronto on Jul 2, 2024 start from $388.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Shangri-La Toronto?

This hotel is situated in Downtown Toronto within a short 10-minute walk of CF Toronto Eaton Centre and also 12 minutes on foot from Rogers Centre. You'll also find Ripley's Aquarium of Canada and Scotiabank Arena less than a mile away.

Is there parking available at Shangri-La Toronto?

Yes, valet parking is offered for CAD 68 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Is a spa located at Shangri-La Toronto?

Miraj Hammam Spa is the hotel's spa and services include deep-tissue massages, sports massages, aromatherapy, and hydrotherapy.

Does Shangri-La Toronto feature a casino at the property?

No, Shangri-La Toronto doesn't have a casino.

Will I find an indoor pool at Shangri-La Toronto?

Yes, this hotel has an indoor pool along with a spa tub.

What amenities will couples enjoy at Shangri-La Toronto?

There are plenty of amenities for couples at this hotel, including an indoor pool, 2 bars, and a restaurant with al fresco dining.

Does Shangri-La Toronto have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Shangri-La Toronto have a restaurant with a breakfast menu?

Yes, Shangri-La Toronto has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Will Shangri-La Toronto allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Shangri-La Toronto for a fee of CAD 125 per accommodation, per stay. The property also provides food and water bowls.

Does Shangri-La Toronto have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Shangri-La Toronto?

The closest major airport to Shangri-La Toronto is Billy Bishop Toronto City Airport (YTZ), which is 1.9 mi away (12 minutes by car). Another top airport is Toronto Pearson Intl. Airport (YYZ), which is located 16.9 mi away (27-minute drive).

Can I book a room with a balcony at Shangri-La Toronto?

Yes, some guestrooms at this hotel offer either a balcony or a terrace where guests can enjoy garden or city views.

Does Shangri-La Toronto offer wedding services?

Take advantage of the wedding venue at Shangri-La Toronto if you plan to say "I do" during your trip.

Shangri-La Toronto Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 813 out of 1005 reviews" "
Rating 8 - Good. 109 out of 1005 reviews" "
Rating 6 - Okay. 46 out of 1005 reviews" "
Rating 4 - Poor. 20 out of 1005 reviews" "
Rating 2 - Terrible. 17 out of 1005 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Manjot

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Duvan

Stayed 1 night in Feb 2024

8/10 Good

Chino

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Nathan

Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

frederic

Traveled with partner
Liked: Amenities
Everything great will be back again.
Stayed 2 nights in Feb 2024

10/10 Excellent

jimin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Kevin

Stayed 3 nights in Feb 2024

8/10 Good

Yoav

Liked: Cleanliness, room comfort
Disappointed
Beautiful hotel, nice lobby and nice room -on the small side . . Scent in the lobby and room is overwhelming -hard to breathe and gives headaches!!! complained about it - they say they know but cannot do anything about it except open windows, if you’re Lucky to have one that opens in your room and freeze in Toronto’s winter weather . Lobby service super slow . . No coffee in the lobby in the AM 👎 No late check out 👎 Does not give you good value for the money
Stayed 1 night in Feb 2024

10/10 Excellent

Janice, Sarnia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Best luxury property in Toronto! Outstanding service! Alex at the Front is beyond amazing! You will never want to stay anywhere else… THE VERY BEST!! ❤️
Stayed 2 nights in Feb 2024

10/10 Excellent

Tyson

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2024