Hotels.com didn’t communicate with the hotel about our requirements, which meant Amara tried to put us on two separate floors.
Hotels.com didn’t mention to us the credit card charge of 500SGD they put on hold throughout your stay… slightly incovenient when you don’t own a credit card, and are already there, ready to check in.
The hotel itself was lovely, great pools, amazing breakfast, nice towels and robes and very friendly, smiley staff. Would definitely stay there again!
One suggestion would be for the hotel to purchase hair towels, as their body ones are lovely and huge and the face towels are inadequate for long hair, and there was no hand towel provided either.