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Universal’s Loews Portofino Bay Hotel

4.0 star property
Upscale spa hotel near Universal CityWalk

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Photo gallery for Universal’s Loews Portofino Bay Hotel

Exterior
Property amenity
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
5 restaurants, breakfast, lunch, dinner served; Italian cuisine
Property amenity
Reviews
9.0

Wonderful

Popular amenities

  • Parking available
  • Spa
  • Pool
  • Restaurant
  • BarBarBar
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
5601 Universal Blvd, Orlando, FL, 32819
  • Popular LocationUniversal CityWalk10 min walk
  • Popular LocationUniversal Studios Florida13 min walk
  • Popular LocationUniversal’s Islands of Adventure16 min walk
  • AirportOrlando, FL (MCO-Orlando Intl.)20 min drive

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Room options

View all photos for Room, 2 Queen Beds, Non Smoking, Bay View (FREE Universal Express Unlimited^)

Free toiletries, hair dryer, bathrobes, towels

Room, 2 Queen Beds, Non Smoking, Bay View (FREE Universal Express Unlimited^)

9.2/10 Wonderful
  • 450 sq ft
  • Bay view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Garden View (FREE Universal Express Unlimited^)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Garden View (FREE Universal Express Unlimited^)

9.3/10 Wonderful
  • 450 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

9.4/10 Wonderful
  • 490 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Bay View (FREE Universal Express Unlimited^)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking, Bay View (FREE Universal Express Unlimited^)

9.2/10 Wonderful
  • 450 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Garden View (Hearing) (FREE Universal Express Unlimited^)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Garden View (Hearing) (FREE Universal Express Unlimited^)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Garden View (FREE Universal Express Unlimited^)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking, Garden View (FREE Universal Express Unlimited^)

9.2/10 Wonderful
  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Garden View (Roll-In Shower) (FREE Universal Express Unlimited^)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Garden View (Roll-In Shower) (FREE Universal Express Unlimited^)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

10/10 Exceptional
  • 490 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Non Smoking (Despicable Me Kids Suite) (FREE Universal Express Unlimited^)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, Non Smoking (Despicable Me Kids Suite) (FREE Universal Express Unlimited^)

9.4/10 Wonderful
  • 650 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Club Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Club Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

9.6/10 Exceptional
  • 490 sq ft
  • Sleeps 5
  • 2 Queen Beds

Similar properties

Exterior
Universal’s Loews Royal Pacific Resort
Pool
Pet friendly
Kids pool
Waterslide
9.0 out of 10, Wonderful, (1305)
The price is $732
per night
$824 total
includes taxes & fees
Jun 20 - Jun 21
Universal’s Loews Royal Pacific Resort

About the neighborhood

Orlando

Located in Florida Center, Universal’s Loews Portofino Bay Hotel is a leisurely stroll from popular sights such as Universal CityWalk and Universal Studios Florida. This 750-room, 4-star hotel welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and 5 restaurants.

What's nearby

  • Universal Orlando Resort - 5 min walk
  • Universal CityWalk - 10 min walk
  • Universal Studios Florida - 13 min walk
  • Universal’s Islands of Adventure - 16 min walk
  • Universal’s Volcano Bay - 6 min drive

Getting around

  • Orlando Station - 12 min drive
  • Sand Lake Road Station - 19 min drive
  • The nearest major airports are:<br />Orlando Intl. Airport (MCO): 21-min drive, 13.5 mi/21.8 km<br /> Kissimmee, FL (ISM-Kissimmee Gateway): 28-min drive, 20.1 mi/32.3 km<br /> Orlando Sanford Intl. Airport (SFB): 39-min drive, 35.6 mi/57.3 km<br /> <p>The preferred airport is Orlando Intl. Airport (MCO). </p>

Restaurants

  • MEN IN BLACK: Alien Attack - 11 min walk
  • Starbucks - 13 min walk
  • Voodoo Doughnut - 11 min walk
  • NBC Sports Grill & Brew - 10 min walk
  • Louie's Italian Restaurant - 18 min walk

About this property

Universal’s Loews Portofino Bay Hotel

Upscale spa hotel near Universal CityWalk
Guests of Universal’s Loews Portofino Bay Hotel have access to a full-service spa, 3 outdoor pools, and a gym. Parking is available for USD 33 per night (USD 42 per night for valet parking), and there's also a free theme park shuttle. Front-desk staff can answer questions 24/7, and assist with tours or tickets, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a conference center.
42-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and bathrobes. IPod docks, coffee makers, and free newspapers are other standard amenities.
3 outdoor swimming pools are on site along with a waterslide and a sauna. Other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The onsite spa has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Covered self parking on site (USD 33 per night; includes in/out privileges)
  • Valet parking on site (USD 42 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 5 to 40 for adults and USD 5 to 20 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 5 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bice Ristorante
  • Mama Dellas Ristorante℠
  • Sal's Market Deli
  • Splendido Bar & Grill
  • Trattoria del Porto™

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Art gallery
  • Designer stores
  • Full-service spa
  • Gym
  • Sauna
  • Shopping
  • Steam room
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Free crib
  • Free theme park shuttle
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (42,000 square feet of space)

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels

Entertainment

  • 42-inch flat-screen TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s23) *Requires theme park admission. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal Islands of Adventure as determined by Universal Orlando. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening for Universal Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions apply
^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure. Not valid at Universal Volcano Bay. Excludes separately ticketed events. Park-to-Park admission required to board the Hogwarts™ Express. Benefit valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Available during normal theme park operating hours only. Additional restrictions may apply and benefits are subject to change without notice.

Renovations and closures

The property will be renovating from July 28 2023 to December 31 2024 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay
  • 2 total pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 35.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 for adults, and USD 5 to 20 for children
  • Covered self parking fee: USD 33 per night (in/out privileges)
  • Valet parking fee: USD 42 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 15 per night
  • Rollaway bed fee: USD 35.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Contactless check-out is available.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hotel Loews Portofino
Loews Hotel Universal
Loews Portofino Bay Hotel Universal Orlando
Loews Portofino Bay Hotel Universal Orlando Orlando
Loews Portofino Bay Universal Orlando
Loews Portofino Bay Universal Orlando Orlando
Loews Portofino Hotel
Portofino Hotel Universal
Portofino Loews Hotel
Universal Portofino Hotel
Universal's Loews Portofino Bay Hotel Orlando
Universal's Loews Portofino Bay Orlando

Frequently asked questions

Is free cancellation available at Universal’s Loews Portofino Bay Hotel?

Universal’s Loews Portofino Bay Hotel offers free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Universal’s Loews Portofino Bay Hotel?

As of Jun 6, 2024, prices found for a 1-night stay for 2 adults at Universal’s Loews Portofino Bay Hotel on Jun 9, 2024 start from $793.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Universal’s Loews Portofino Bay Hotel?

This hotel is situated in Florida Center within a short 5-minute walk of Universal Orlando Resort and also 10 minutes on foot from Universal CityWalk. You'll also find Universal Studios Florida and Universal’s Islands of Adventure less than a mile away.

Will I be able to park at this condo?

Yes, there is a garage.

Is a spa located at Universal’s Loews Portofino Bay Hotel?

There is a full-service spa available for guests to enjoy and services include hot stone massages, deep-tissue massages, couples treatments, and detox wraps.

Does Universal’s Loews Portofino Bay Hotel include a casino on the premises?

No, Universal’s Loews Portofino Bay Hotel doesn't have a casino.

Is there an indoor pool at Universal’s Loews Portofino Bay Hotel?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools.

What amenities will couples enjoy at Universal’s Loews Portofino Bay Hotel?

There are plenty of amenities for couples at this hotel, including 3 outdoor pools, a poolside bar, and a restaurant with al fresco dining.

Does Universal’s Loews Portofino Bay Hotel have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Universal’s Loews Portofino Bay Hotel have a restaurant with a breakfast menu?

Yes, Universal’s Loews Portofino Bay Hotel has 5 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does Universal’s Loews Portofino Bay Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at Universal’s Loews Portofino Bay Hotel for a fee of USD 100 per accommodation, per stay. The property also provides food and water bowls.

Does Universal’s Loews Portofino Bay Hotel have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Universal’s Loews Portofino Bay Hotel?

The closest major airport to Universal’s Loews Portofino Bay Hotel is Orlando Intl. Airport (MCO), which is 13.5 mi away (21 minutes by car). Another top airport is Kissimmee, FL (ISM-Kissimmee Gateway), which is located 20.1 mi away (28-minute drive).

Are there rooms with balconies at Universal’s Loews Portofino Bay Hotel?

No, at Universal’s Loews Portofino Bay Hotel, there aren't any guestrooms that list a balcony.

Does Universal’s Loews Portofino Bay Hotel have a wedding venue on site?

There are wedding services available at Universal’s Loews Portofino Bay Hotel if that's in your vacation plans.

Universal’s Loews Portofino Bay Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 680 out of 1004 reviews" "
Rating 8 - Good. 193 out of 1004 reviews" "
Rating 6 - Okay. 68 out of 1004 reviews" "
Rating 4 - Poor. 35 out of 1004 reviews" "
Rating 2 - Terrible. 28 out of 1004 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Claudia

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Try to avoid to go while in construction.
The hotel is under construction. We made the reservations in October and called the hotel directly to ask if the construction affected the water area and they said that it was minimal and did not affect the hotel view. We stayed there before and we brought some friends with us because we loved the view. Well the construction is massive and half of the hotel view is covered with tarps and scaffoldings. We were very disappointed that the water view was totally affected and the hotel was deceiving to say it wasn’t. The food is good at the restaurants and the boat ride to Universal is very convenient.
Stayed 4 nights in Feb 2024

10/10 Excellent

Daimary

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing , very easy park access
Stayed 1 night in Mar 2024

10/10 Excellent

daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well, he came up for two days to enjoy the Parks Universal Studios in Ireland of adventure
Stayed 1 night in Feb 2024

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Pedro

Stayed 3 nights in Jan 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Pamela

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Sal's was wonderful.
Stayed 1 night in Jan 2024

10/10 Excellent

Shawnte, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 8 nights in Dec 2023

2/10 Terrible

Liat

Disliked: Property conditions & facilities
Horrible experience. The hotel is rated high but is very simple and very old. The rooms are super simple and we had an “upgraded room”. The room was not ready for 5 people as we reserved, rather for 4 people. We had to ask for the rolling bed and waited for half an hour to receive it. Room service- tried to order on Saturday evening and had to wait 1:45 for the food! We got dirty bath robes. We didn’t have any conditioner and the shampoo is just not a shampoo. It’s fragrant water( Does not lather). The carpet stinks and old.in the morning for breakfast we had to wait an hour! To be seated. The restaurants did not welcome walk ins and they only accept reservations. The Starbucks branch is the WORST I have ever been too as far as service and staff. The only reason to sleep there would be the fast pass you receive. Will try the other two hotels next time. Not coming back, you do not get what you pay for which is $500 per night. .
Stayed 2 nights in Jan 2024