absolutely dirty, broken facilities, the shower head, the night light. the pillows are small square and hard, the carpet is filthy. we arrived and for a whole day there were trash bags in the room doors. I wanted to book something and not even stay, but it was too late to cancel my reservation. the staff was nice, but they have no clue. No security at all, anyone comes in and out, the door always unlocked and the area is not nice. I never stayed in a worse place , ever .
The property has alot of potential, I feel like with a fresh coat of paint and a few updates to the bathroom fixtures and furniture upgrade This place would be a charm 😙
Great time
Property is really run down and worn out. I booked the executive suite thinking it would be premium… it was far from it. Walls are banged up, furniture are scuffed, the room had this BO smell to it. The worst part is there was a mandatory $20 fee. The best part was that it was a king bed with a large room. Other then that, I would not stay here again.
The lobby was dark, furniture in the lobby was peeling, the carpet smelled, there was a big black trash bag left on my floor that was never removed, and someone threw food all over my car overnight.
didn't serve breakfast , there was a confusion because they the prices for didnt match with the orbitz prices
Don't be fooled by the pictures, this place is bad. Our first room was a mess. The sink didn't drain and was leaking terribly, the curtains were hanging down, and a light fixture was completely broken off the wall, so they moved us after telling us that that's the way the light was supposed to be and the curtain is a non issue. The new room we got was a little better the but sink was still leaking where the pipe connects to the wall, and the carpet was still in bad shape. Later a guy just walks into our room, because the inside of the door didn't have any lock (Only the electronic lock). We got back to the hotel one night and there was a lady screaming at the front desk people saying that one of the staff members walked in on her naked and they were kicking her out. It didn't make sense but after that we definitely didn't feel safe. We checked out of there ASAP and went to a much better hotel in Manhattan. Maybe it's the area or it's the hotel. Not sure, but I'll never ever be back.
We chose this hotel based on its location to family. The evening became a nightmare when hotel guests were out of control for hours. It was not until 1:30 AM until quiet was restored; this after someone set off the fire alarm prompting room evacuations and a call to fire police.
The property was easy to locate, the staff went above and beyond to help. They were very courteous. The room was clean. The bathroom since was the only thing that didn’t look correct. Whatever was used to repair made it look as if it was molded.
Super nice hotel. Wish there would of been hotter water for the shower
Awesome decor and ambience for rhe price. Modernist decor. Room had some clunky maintenance items, shower drained slow, shower door needs plumb. Fan bearing is going and loud. All in all a hrrat value. I would stay again.
It’s a jewel! The street view is a bit grim, but if you go a block in either direction you find a cross street with a diverse, vibrant neighborhood.
The sink had a discoloration problem I'm sure bleach would have done it but it was a little disconcerting to use. We had a problem with the clock and they fixed it right away that was nice. In the future I would like to stay on a higher floor looking out on trucks was not what I wanted to do for my vacation
The hotel was very modern and close to the subway.
Staff was very nice. Everything was nice and clean.
Located within a mile (2 km) of Brooklyn Botanic Gardens, The Brooklyn is within 2 miles (3 km) of Barclays Center Brooklyn. Each of the 34 rooms at this 3.5-star hotel includes a refrigerator, a microwave, and a coffee maker.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
At The Brooklyn, guests have access to a gym, free WiFi in public areas, and a business center. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include coffee/tea in a common area, a meeting room, and laundry facilities.
absolutely dirty, broken facilities, the shower head, the night light. the pillows are small square and hard, the carpet is filthy. we arrived and for a whole day there were trash bags in the room doors. I wanted to book something and not even stay, but it was too late to cancel my reservation. the staff was nice, but they have no clue. No security at all, anyone comes in and out, the door always unlocked and the area is not nice. I never stayed in a worse place , ever .
The property has alot of potential, I feel like with a fresh coat of paint and a few updates to the bathroom fixtures and furniture upgrade This place would be a charm 😙
Great time
Property is really run down and worn out. I booked the executive suite thinking it would be premium… it was far from it. Walls are banged up, furniture are scuffed, the room had this BO smell to it. The worst part is there was a mandatory $20 fee. The best part was that it was a king bed with a large room. Other then that, I would not stay here again.
The lobby was dark, furniture in the lobby was peeling, the carpet smelled, there was a big black trash bag left on my floor that was never removed, and someone threw food all over my car overnight.
didn't serve breakfast , there was a confusion because they the prices for didnt match with the orbitz prices
Don't be fooled by the pictures, this place is bad. Our first room was a mess. The sink didn't drain and was leaking terribly, the curtains were hanging down, and a light fixture was completely broken off the wall, so they moved us after telling us that that's the way the light was supposed to be and the curtain is a non issue. The new room we got was a little better the but sink was still leaking where the pipe connects to the wall, and the carpet was still in bad shape. Later a guy just walks into our room, because the inside of the door didn't have any lock (Only the electronic lock). We got back to the hotel one night and there was a lady screaming at the front desk people saying that one of the staff members walked in on her naked and they were kicking her out. It didn't make sense but after that we definitely didn't feel safe. We checked out of there ASAP and went to a much better hotel in Manhattan. Maybe it's the area or it's the hotel. Not sure, but I'll never ever be back.
We chose this hotel based on its location to family. The evening became a nightmare when hotel guests were out of control for hours. It was not until 1:30 AM until quiet was restored; this after someone set off the fire alarm prompting room evacuations and a call to fire police.
I sincerely apologize that you weren't able to get adequate rest while you were staying with us, though we do appreciate the honest review. It helps is to pinpoint the areas we need to improve upon, so thank you for your review!