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Hyatt Regency Mexico City

5.0 star property
Family-friendly Mexico City hotel in Polanco with 3 restaurants

Choose dates to view prices

Photo gallery for Hyatt Regency Mexico City

Meeting facility
Sundeck
Tennis court
Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar
3 restaurants, breakfast, lunch, dinner served; Latin American cuisine
Reviews
9.2

Wonderful

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Pool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Parking availableParking availableParking available

Explore the area

Map
Campos Eliseos No. 204 Polanco, Chapultepec, Mexico City, 11560
  • Popular LocationParque Zoologico de Chapultepec5 min walk
  • Popular LocationAuditorio Nacional6 min walk
  • Popular LocationCentro Citibanamex Convention Center6 min drive
  • AirportMexico City (MEX-Mexico City Intl.)34 min drive

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Room options

View all photos for Club Room, 1 King Bed (High Floor)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 1 King Bed (High Floor)

10/10 Exceptional
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds (High Floor)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 2 Twin Beds (High Floor)

  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Park View

Room, 1 King Bed, Park View | View from room

Room, 1 King Bed, Park View

9/10 Wonderful
  • 301 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 1 King Bed

9.8/10 Exceptional
  • 178 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 1 King Bed

9.5/10 Exceptional
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 2 Twin Beds

9.5/10 Exceptional
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite

Executive Suite | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Executive Suite

10/10 Exceptional
  • 1001 sq ft
  • Sleeps 3

View all photos for Regency, Suite, 1 King Bed

Regency, Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Regency, Suite, 1 King Bed

10/10 Exceptional
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 2 Twin Beds

9.2/10 Wonderful
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Park View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 2 Twin Beds, Park View

10/10 Exceptional
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior
InterContinental Presidente Mexico City, an IHG Hotel
Spa
Pet friendly
Free WiFi
Restaurant
9.4 out of 10, Exceptional, (1136)
The price is $386
per night
$461 total
includes taxes & fees
Jun 12 - Jun 13
InterContinental Presidente Mexico City, an IHG Hotel

About the neighborhood

Mexico City

Located in Polanco, Hyatt Regency Mexico City is within a 5-minute walk of Parque Zoologico de Chapultepec and within 15 minutes of other popular attractions like Paseo de la Reforma. This 755-room hotel has 3 restaurants along with conveniences like a full-service spa and an indoor pool.

What's nearby

  • Parque Zoologico de Chapultepec - 5 min walk
  • Auditorio Nacional - 6 min walk
  • Chapultepec Park - 10 min walk
  • National Museum of Anthropology - 15 min walk
  • Centro Citibanamex Convention Center - 6 min drive

Getting around

  • Auditorio Station - 4 min walk
  • Mexico City Buenavista Station - 22 min drive
  • The nearest major airports are:<br />Benito Juarez International Airport (MEX): 34-min drive, 11 mi/17.6 km<br /> Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.): 57-min drive, 32.2 mi/51.7 km<br /> Toluca, Estado de Mexico (TLC-Toluca Intl.): 61-min drive, 33.8 mi/54.4 km<br /> <p>The preferred airport is Benito Juarez International Airport (MEX). </p>

Restaurants

  • Alfredo Di Roma - 5 min walk
  • Centro Asturiano de México, A.C. - 2 min walk
  • Regency Club - 1 min walk
  • Starbucks - 5 min walk
  • El Grifo Polanco - 6 min walk

About this property

Hyatt Regency Mexico City

Family-friendly Mexico City hotel in Polanco with 3 restaurants
Guests of Hyatt Regency Mexico City enjoy a full-service spa, an indoor pool, and a 24-hour gym. Onsite parking is available, both free self and paid valet parking (USD 7.3 per day)—also useful is limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a sauna, outdoor tennis courts, and free WiFi in public areas.
Guests can expect to find free WiFi and wired Internet, plus LCD TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and Select Comfort beds with Egyptian cotton sheets and pillow menus ensure a restful night. Other standard amenities include minibars, coffee makers, and free newspapers.
Recreational amenities at the hotel include outdoor tennis courts, an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages, facials, body scrubs, and body treatments.

Languages

English, French, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (USD 7.30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 30 for adults and USD 15 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • AMADO
  • RULFO
  • TEPPAN GRILL
  • YOSHIMI

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • In-room massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 38 floors
  • Built in 1987

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels

Entertainment

  • Pay movies
  • Smart TV with premium cable channels
  • Video game console
  • Video games

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 35 per pet, per night
  • Dogs and cats only
  • 2 total (44 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 15 for children
  • Valet parking fee: USD 7.3 per day
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Mexico City
Hyatt Regency Hotel Mexico City
Hyatt Regency Mexico City
Mexico City Hyatt
Mexico City Hyatt Regency
Regency Hyatt Mexico City
Hotel Nikko Mexico City
Hyatt Regency Mexico City Hotel

Frequently asked questions

Is free cancellation available at Hyatt Regency Mexico City?

Hyatt Regency Mexico City offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Hyatt Regency Mexico City?

As of May 29, 2024, prices found for a 1-night stay for 2 adults at Hyatt Regency Mexico City on Jun 14, 2024 start from $222.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Hyatt Regency Mexico City?

This hotel is situated in Polanco within a 10-minute walk of Paseo de la Reforma, Parque Zoologico de Chapultepec, and Auditorio Nacional. You'll also find Avenida Presidente Masaryk and Chapultepec Park less than a mile away.

Is parking available on site at Hyatt Regency Mexico City?

Yes, self parking is offered for free at the hotel. Valet parking is available for USD 7.3 per day. Accessible parking is also available for guests.

Is there a spa at Hyatt Regency Mexico City?

There is a full-service spa available for guests to enjoy and services include Swedish massages, body scrubs, and facials.

Does Hyatt Regency Mexico City include a casino?

No, Hyatt Regency Mexico City doesn't have a casino.

Will I find an indoor pool at Hyatt Regency Mexico City?

Yes, this hotel has an indoor pool.

Is Hyatt Regency Mexico City good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as an indoor pool and a bar.

Does Hyatt Regency Mexico City have a hot tub?

No, but this hotel does have a steam room.

Does Hyatt Regency Mexico City feature a restaurant that includes a breakfast menu?

Yes, Hyatt Regency Mexico City has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Hyatt Regency Mexico City allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hyatt Regency Mexico City for a fee of USD 35 per pet, per night. The property also provides food and water bowls.

Does Hyatt Regency Mexico City have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hyatt Regency Mexico City?

The closest major airport to Hyatt Regency Mexico City is Benito Juarez International Airport (MEX), which is 11 mi away (34 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is around 23.9 mi away.

Are there rooms with balconies at Hyatt Regency Mexico City?

No, there aren't any guestrooms with balconies at Hyatt Regency Mexico City.

Does Hyatt Regency Mexico City have a wedding venue on site?

There are wedding services available at Hyatt Regency Mexico City if that's in your vacation plans.

Hyatt Regency Mexico City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 748 out of 1004 reviews" "
Rating 8 - Good. 163 out of 1004 reviews" "
Rating 6 - Okay. 41 out of 1004 reviews" "
Rating 4 - Poor. 22 out of 1004 reviews" "
Rating 2 - Terrible. 30 out of 1004 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Great neighborhood! Polanco is very pretty and safe!
Stayed 3 nights in Feb 2024

6/10 Okay

Isaac

Traveled with family
Liked: Cleanliness, room comfort
Bad reservation attitude
We had reservation for 2 rooms for 9 nights, Our 2nd room decided to go just for 5 nights so I emailed, called and reconfirmed , the change LONG before the deadline allowed for cancellations or changes. When we got there, they did not want to acknowledge the change and they wanted to change 700 Dlls a night instead of 207. We ended up going to a different more reasonable Hotel
Stayed 9 nights in Feb 2024

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

zhou

Stayed 1 night in Feb 2024

10/10 Excellent

Judith Redmond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

edgar, Brownsville

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is a good Hotel.
Stayed 3 nights in Feb 2024

10/10 Excellent

RAVI

Business traveler
Stayed 2 nights in Feb 2024

10/10 Excellent

Felix

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Title: An Unforgettable Stay at Hyatt Regency Polanco’s Gem From the moment I stepped into Hyatt Regency in the heart of Polanco, Mexico City, I knew I was in for a treat. The hotel exudes elegance and sophistication, blending seamlessly with the upscale vibe of the neighborhood. The staff greeted me with warm smiles and unparalleled hospitality, making me feel welcomed and valued. My room was a supper , offering breathtaking views of the city skyline. The attention to detail in the decor and the comfort of the bed were beyond my expectations. Every amenity, from the high-speed Wi-Fi to the plush bathrobes, was designed with the guest’s comfort in mind. What truly set at Hyatt Regency apart was its location. Nestled in Polanco, I was just steps away from some of Mexico City’s top attractions, chic boutiques, and gourmet dining options. The hotel also offered guided tours, which was a fantastic way to explore the rich culture and history of the area. In summary, my stay at Hyatt Regency Polanco was nothing short of spectacular. It’s not just a place to sleep; it’s a destination that enriches your travel experience. For anyone looking to indulge in the luxury and vibrancy of Mexico City, Hyatt Regency in Polanco is the perfect choice.
Stayed 6 nights in Jan 2024

10/10 Excellent

MICHAEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 3 nights in Feb 2024

10/10 Excellent

Jarmar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying right here. Very close to everything shopping mall and good restaurants. Staff super helpful and polite. Super clean and beautiful.
Stayed 3 nights in Feb 2024