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Na Balam Hotel

3.0 star property
Family fun on the beach, near North Beach

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Aerial view
View from room
Two Bedroom Suite | In-room safe, individually decorated, individually furnished
Two Bedroom Suite | In-room safe, individually decorated, individually furnished
Poolside Room | Bathroom | Shower, free toiletries, hair dryer, towels
Reviews
8.2

Very good

Popular amenities

  • Pool
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping
  • Parking includedParking includedParking included

Explore the area

Map
Calle Zazil-ha No. 118, Isla Mujeres, QROO, 77400
  • Popular LocationNorth Beach1 min walk
  • Popular LocationMiguel Hidalgo7 min walk
  • Popular LocationIsla Mujeres Ferry Terminal12 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)120 min drive

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Room options

View all photos for Poolside Suite

Poolside Suite | In-room safe, individually decorated, individually furnished

Poolside Suite

  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Poolside Room

Poolside Room | In-room safe, individually decorated, individually furnished

Poolside Room

7.6/10 Good
  • 581 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Bedroom Suite

Two Bedroom Suite | In-room safe, individually decorated, individually furnished

Two Bedroom Suite

  • 1119 sq ft
  • Sleeps 5
  • 2 King Beds

View all photos for Room Standard With Pool View

In-room safe, individually decorated, individually furnished

Room Standard With Pool View

  • Sleeps 4
  • 2 Full Bed(s)

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About the neighborhood

Isla Mujeres

Located in Centro - Supmza 001, Na Balam Hotel is adjacent to North Beach and within a 15-minute walk of popular sights like Isla Mujeres Ferry Terminal. This 21-room hotel has a restaurant along with conveniences like an outdoor pool and free self parking.

What's nearby

  • North Beach - 1 min walk
  • Miguel Hidalgo - 7 min walk
  • Cocal Beach - 10 min walk
  • Isla Mujeres Ferry Terminal - 12 min walk
  • Dolphin Discovery - 10 min drive

Getting around

  • The nearest major airport is Cancun Intl. Airport (CUN): 120-min drive, 21.8 mi/35.1 km.

Restaurants

  • ‪Lima y Coco - ‬2 min walk
  • ‪Stingray - ‬5 min walk
  • ‪Las Hamacas - ‬2 min walk
  • ‪Guru Beach Club & Restaurant - ‬1 min walk
  • ‪Buho's - ‬2 min walk

About this property

Na Balam Hotel

Family fun on the beach, near North Beach
Guests of Na Balam Hotel enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. You can take advantage of free parking, along with an airport shuttle (available on request) for USD 120 per vehicle roundtrip. The front desk has multilingual staff that can help with tours/tickets and securing valuables. Other amenities at this beach hotel include wedding services, a banquet hall, and a garden.
Guests can expect to find 32-inch flat-screen TVs with satellite channels. Ceiling fans, safes, and free toiletries are also standard.
Recreational amenities at the hotel include an outdoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:30 PM at scheduled times and on request
  • Ferry terminal shuttle (surcharge)
  • Free extended parking on site

Food and drink

  • A bar/lounge
  • A beach bar
  • A restaurant

Restaurants on site

  • Oceanvs

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • No elevator

More

  • 2 floors
  • 7 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 11 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 50

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 120 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Contactless check-in and contactless check-out are available.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

balam Hotel
Beach Hotel na balam Isla Mujeres
Beach na balam
Beach na balam Isla Mujeres
Hotel Na Balam Beach
Na Balam Beach Isla Mujeres
Na Balam Hotel Hotel
Na Balam Hotel Isla Mujeres
Na Balam Beach Hotel Villas
Na Balam Hotel Hotel Isla Mujeres

Frequently asked questions

Is a free cancellation option available at Na Balam Hotel?

Na Balam Hotel offers free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Na Balam Hotel?

As of Jun 9, 2024, prices found for a 1-night stay for 2 adults at Na Balam Hotel on Jun 11, 2024 start from $148.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Na Balam Hotel?

This hotel is situated in Centro - Supmza 001 within a short 1-minute walk of North Beach and also 12 minutes on foot from Isla Mujeres Ferry Terminal. You'll also find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Isla Mujeres Cemetery less than a mile away.

Is parking available on site at Na Balam Hotel?

Yes, self parking and long-term parking are offered for free at the hotel.

Does Na Balam Hotel have a casino on the premises?

No, Na Balam Hotel doesn't have a casino.

Will I find an indoor pool at Na Balam Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Na Balam Hotel?

There are many amenities for couples at this hotel, including a beach bar and an outdoor pool plus some guestrooms feature private plunge pools.

Does Na Balam Hotel have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Na Balam Hotel have a restaurant that serves breakfast?

Yes, Na Balam Hotel serves brunch for a surcharge at Oceanvs.

Will Na Balam Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Na Balam Hotel.

Are there connecting rooms at Na Balam Hotel?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Na Balam Hotel?

The closest major airport to Na Balam Hotel is Cancun Intl. Airport (CUN), which is 21.8 mi away (120 minutes by car).

Are there rooms with balconies at Na Balam Hotel?

No, there aren't any guestrooms with balconies at Na Balam Hotel.

Does Na Balam Hotel have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Na Balam Hotel.

Na Balam Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 303 out of 752 reviews" "
Rating 8 - Good. 287 out of 752 reviews" "
Rating 6 - Okay. 92 out of 752 reviews" "
Rating 4 - Poor. 44 out of 752 reviews" "
Rating 2 - Terrible. 26 out of 752 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Silvana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Olivia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at Na Balam which was a peaceful oasis just steps away from gorgeous Playa Norte. Breakfast was especially delicious and a huge bonus (coffee, a variety of eggs, toast, fresh fruit and fresh orange juice) with a view of the ocean each morning. What a great way to start each day! The housekeeping staff was really friendly and very helpful. We enjoyed the pool area and would have loved if the hot tub was just a little hotter! Thanks for a lovely stay.
Stayed 4 nights in Feb 2024

10/10 Excellent

dorn

Traveled with group
Relaxing atmosphere. Very clean place.
Stayed 7 nights in Feb 2024

10/10 Excellent

Sebastian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Great quiet vibe (compared to the noisy city). Great with sunbeds on the beach and excellent breakfast.
Stayed 5 nights in Feb 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and laid back vibe
We loved the convenience of belong close to North beach and walking distance to Hidalgo St
Stayed 5 nights in Jan 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 2nd stay and it was just as great as the first. Thank you.

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect for our days at playa Norte
Stayed 1 night in Jan 2024

10/10 Excellent

Hortencia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hotel, my room, the amenities & close to the beach.
Stayed 1 night in Dec 2023

8/10 Good

Blair

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023