Un buen lugar para quedarse
This hotel was definitely a diamond in the rough. Since it’s in the Centro, it was so close to so many tourist areas such as the zocalo, palacio nacional, templo mayor, Bellas Artes museum and the Latinoamericana Tower. It had a late check-out and the staff was friendly. It also has a restaurant in the hotel which was nice and affordable. The only bummer was that they don’t have a laundry facility on-site. But that was just something I prefer. In all, a good hotel for the price and location.
Air conditioner did not work, after paying a $500 deposit for the remote control. Staff was rude and the service, if any was mediocre. For the price, expectations were higher. I would never stay here again.
Great location in older, historic part of town. Friendly staff with ability to speak English. Very clean. Bedding was a bit tired. Try the churros from the shop down the street!
Excellent location. Close to the Centro Historico, close to the Metro and a lot of shopping options around the hotel.
su ubicación es muy conveniente para estar en el centro de la ciudad y moverse desde alli.
Era limpio, cómodo, cerca de atracciones, y muy buen precio.
Clean , quiet , and comfortable room. Needs some updates, but location and price reflected reasonable. Will stay in this hotel again.
Good
Toilet has problems but the chambermaid fix it right away .
The hotel is modern and similar to hotels all over the world, so it lacks the charm of the historic district. On the other hand, you get a very nice room, comfortable bed, hot shower and very good location. Of the two days we stayed there, the first day was a mess as they did not provide shower sized towels or more than one bottle of water. I had to buy another, as you don't drink for the faucet! The front desk man, Eduardo was disinterested. After a few complaints, day two was very nice. So if you stay at the hotel, check for water, towels and other items you reasonably expect and you'll have a nice place to stay.
I was charged again for my room. Everything else is top notch.
No a/c, fridge or coffee maker. We knew there was no a/c, but just assumed a fridge and coffee maker would be there. Our room faced a courtyard and was quite stuffy.
My wife and I stayed at this hotel for a night. We had a long layover. I just slept. Hotel room has the basic stuff you would need.
Located in Historic Center, Hotel Castropol is within a 10-minute walk of popular sights such as Zócalo and National Palace. This 3-star hotel has 80 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free valet parking.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is available for a fee.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include safes, phones, and desks.
Guests of Hotel Castropol enjoy free WiFi in public areas, a computer station, and free newspapers. A stay here includes free valet parking. Front-desk staff can answer questions 24/7, and assist with concierge services, securing valuables, and dry cleaning/laundry. This smoke-free hotel also has a vending machine.
Un buen lugar para quedarse
This hotel was definitely a diamond in the rough. Since it’s in the Centro, it was so close to so many tourist areas such as the zocalo, palacio nacional, templo mayor, Bellas Artes museum and the Latinoamericana Tower. It had a late check-out and the staff was friendly. It also has a restaurant in the hotel which was nice and affordable. The only bummer was that they don’t have a laundry facility on-site. But that was just something I prefer. In all, a good hotel for the price and location.
¡Muchas gracias por su visita!
Air conditioner did not work, after paying a $500 deposit for the remote control. Staff was rude and the service, if any was mediocre. For the price, expectations were higher. I would never stay here again.
Hi Ramon, we are sorry to read this review, we just wanted to let you know we worked out the A/C situation and we are realy sorry we did not fit your expectations.
Great location in older, historic part of town. Friendly staff with ability to speak English. Very clean. Bedding was a bit tired. Try the churros from the shop down the street!
Thank you for staying with us, we are glad you had a nice stay.
Excellent location. Close to the Centro Historico, close to the Metro and a lot of shopping options around the hotel.
Thank you very much for you kind comments.
su ubicación es muy conveniente para estar en el centro de la ciudad y moverse desde alli.
Muchas gracias por visitarnos
Era limpio, cómodo, cerca de atracciones, y muy buen precio.
Muchas gracias por elegirnos como su hotel en la Ciudad de México.
Clean , quiet , and comfortable room. Needs some updates, but location and price reflected reasonable. Will stay in this hotel again.
Thank you very much for staying with us, we are glad you had a good stay.
Muchas gracias por su visita
Thank you very much for your review, we are glad that you enjoyed staying with us.