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Recent guest reviews

We initially booked five nights and decided to extend another six nights. In addition to being convenient to Zocalo where all hop-on buses start out each day as well as a number museums are located, we liked the neighborhood and the number of dining (two great restaurants in the hotel) and shopping options including several department stores and five drug stores. The service was exceptional including front desk, breakfast staff and housekeeping team. Very special mention to Edgar, the concierge, who assisted us a number of times including helping us address a medical issue. He made our trip experience exceptional. The actual building is historic. The rooms are generous and comfortable. We also thought the beds were great. The clients were a mix of tourists and business types. The breakfast was a combination of western and local favorites. Overall a memorable stay. We will return.

We chose the hotel for an 11 night vacation stay. We made our decision based on reviews and overall customer rating. The location is in the Historic Quarter and three blocks from the Zocalo. We used Turitours Hop On Hop Bus with four routes covering many attractions and historic sites. Tours offering hotel pickup were very familiar with the hotel as well. The breakfast is very good and offers a mix of American and Mexican breakfast options. We have been particularly impressed with the positive energy of the staff at all levels. We have seldom experienced better - comparable to Japan. We will certainly stay here again.

The architecture was beautiful. The room smelled suffocated. AC semmed to not be working.

Great hotel well located good staff, some noise from the steet at night

Excellent service

Excellent

Our stay was amazing!!! Loved how close it was to everything, clean and such a beautiful building. Overall we loved the service. Everyone was so kind, helpful and attentive. We will definitely be back.

Good location in historic district, quiet at night, safe in the day. Maybe also safe at night, but I didn’t go out in night. Walkable to main attractions, a lot of good food in walking distance. The staff very nice. Housekeeping staff even coil my charging cord. I also like they provide breakfast from 6-10. When joined a tour, can set out after breakfast. It’s a very satisfying choice at its price. Recommended!

Excellent property and very nice staff

I liked the unique structure of the property. It was comfortable and very nice. The staff was great and informative. Everything we needed was within walking distance!! I didn't like that it was too noisy in the morning when breakfast buffet was being done. I was on the 2nd floor and could hear all the sounds of dishes and pots being cleaned. Overall I was very pleased, if you don't mind a little noise in the morning, I would highly reccomend the Hamptons.

The hotel in general needs to be updated. The rooms smelled musky and the carpets were dirty and the furniture was old and damage. We arrived around 11:00 pm and found the door locked and no one at the front desk. We had to ring the door bell/intercom multiple times before the doors were opened for us. For those with mold allergies, stay away from this place.

El edifico es bonito, no me gustó que el cuarto tenía mal olor

Great location, helpful staff and very clean rooms

Muy bonito el hotel, a solo 3 cuadras del Zócalo, excelente atención, buen precio.

safe place ., very friendly staff

This hotel right in the middle of the Centro Districo very convenient for tourists and very safe. I have stayed several times.

Calle 5 de Febrero No. 24 Mexico City

Hotel highlights

  • Walking distance to Zócalo and Palacio de Bellas Artes
  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining

Located in Historic Center, Hampton Inn & Suites Mexico City - Centro Historico is within a 10-minute walk of popular sights such as Zócalo and National Palace. This 107-room, 3-star hotel has 2 restaurants along with conveniences like free in-room WiFi and a gym.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 6:00 AM to 10:00 AM. This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Get a pick-me-up at the 5 coffee shops/cafes.


Rooms

Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Coffee makers, free local calls, and hair dryers are also available.


Property features

Hampton Inn & Suites Mexico City - Centro Historico offers a gym, a rooftop terrace, and free WiFi in public areas. Valet parking is available for MXN 260.00 per night, and there's also limo/town car service. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and tours/tickets. Additional amenities include a business center, coffee/tea in a common area, and a meeting room.

Room options

King Studio Sofabed

Sleeps 3

Room, 1 Queen Bed, Non Smoking (Interior)

1 Queen Bed | Sleeps 2

Suite

2 Queen Beds and 1 Double Sofa Bed | Sleeps 4

Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Guest reviews for Hampton Inn & Suites Mexico City - Centro Historico

Everyone (7) Couples (7) Family (11)
5
Family

We initially booked five nights and decided to extend another six nights. In addition to being convenient to Zocalo where all hop-on buses start out each day as well as a number museums are located, we liked the neighborhood and the number of dining (two great restaurants in the hotel) and shopping options including several department stores and five drug stores. The service was exceptional including front desk, breakfast staff and housekeeping team. Very special mention to Edgar, the concierge, who assisted us a number of times including helping us address a medical issue. He made our trip experience exceptional. The actual building is historic. The rooms are generous and comfortable. We also thought the beds were great. The clients were a mix of tourists and business types. The breakfast was a combination of western and local favorites. Overall a memorable stay. We will return.

By on Apr 27, 2024

Review comment responded on May 7, 2024

Thanks for choosing Hampton Inn & Suites for your stay in Mexico City!It is always a pleasure to read names of our teammates in the reviews, it shows that in this case, Edgar made a connection and this is what we always want, to feel the service and of course connect with our guest. We take great pride in hosting to all and each one of our guests, as one of our goals is to exceed their expectations in every aspect of the visit to our hotel. We hope that you will afford us the opportunity of keep on showing you the genuine level of service and facilities upon which we have built our reputation.We would be delighted to welcome you back to Hampton Inn & Suites Mexico City Centro Historico in the near future. "Making you happy makes us happy"

5
Family

We chose the hotel for an 11 night vacation stay. We made our decision based on reviews and overall customer rating. The location is in the Historic Quarter and three blocks from the Zocalo. We used Turitours Hop On Hop Bus with four routes covering many attractions and historic sites. Tours offering hotel pickup were very familiar with the hotel as well. The breakfast is very good and offers a mix of American and Mexican breakfast options. We have been particularly impressed with the positive energy of the staff at all levels. We have seldom experienced better - comparable to Japan. We will certainly stay here again.

By on Apr 20, 2024

Review comment responded on Apr 23, 2024

Thanks for choosing Hampton Inn & Suites for your stay in Mexico City!Thank you very much for filling out our Guest Comments, regarding your most recent stay with us. We sincerely appreciate all feedback as it allows us to improve the experience we provide for our guests. We have shared your survey with our staff and involved managers, as they strongly contribute to our efforts in providing the best possible guest satisfaction.We take great pride in hosting to all and each one of our guests, as one of our goals is to exceed their expectations in every aspect of the visit to our hotel. We hope that you will afford us the opportunity of keep on showing you the genuine level of service and facilities upon which we have built our reputation.We would be delighted to welcome you back to Hampton Inn & Suites Mexico City Centro Historico in the near future."Making you happy makes us happy"

3
Partner Couples

The architecture was beautiful. The room smelled suffocated. AC semmed to not be working.

By on Apr 8, 2024

Review comment responded on Apr 10, 2024

Thanks for choosing Hampton Inn & Suites for your stay in Mexico City!Thank you very much for filling out our Guest Comments, regarding your most recent stay with us. We sincerely appreciate all feedback as it allows us to improve the experience we provide for our guests. We have shared your survey with our staff and involved managers to take action. We are very sorry not to have covered all your expectations, your loyalty is very important to us, we hope that you will give us the opportunity to welcome you back to Hampton Inn & Suites Mexico City Centro Historico in the near future.

5
Everyone

Great hotel well located good staff, some noise from the steet at night

By , from NANAIMO on Apr 7, 2024

Review comment responded on Apr 10, 2024

Thanks for choosing Hampton Inn & Suites for your stay in Mexico City!Thank you very much for filling out our Guest Comments, regarding your most recent stay with us. We sincerely appreciate all feedback as it allows us to improve the experience we provide for our guests. We take great pride in hosting to all and each one of our guests, as one of our goals is to exceed their expectations in every aspect of the visit to our hotel. We hope that you will afford us the opportunity of keep on showing you the genuine level of service and facilities upon which we have built our reputation.We would be delighted to welcome you back to Hampton Inn & Suites Mexico City Centro Historico in the near future."Making you happy makes us happy"

5
Family

Excellent service

By on Mar 24, 2024

Review comment responded on Mar 26, 2024

Thanks for choosing Hampton Inn & Suites for your stay in Mexico City!Thank you very much for filling out our Guest Comments, regarding your most recent stay with us. We sincerely appreciate all feedback as it allows us to improve the experience we provide for our guests. We take great pride in hosting to all and each one of our guests, as one of our goals is to exceed their expectations in every aspect of the visit to our hotel. We hope that you will afford us the opportunity of keep on showing you the genuine level of service and facilities upon which we have built our reputation.We would be delighted to welcome you back to Hampton Inn & Suites Mexico City Centro Historico in the near future."Making you happy, Makes us happy"

5
Partner Couples

Excellent

By on Nov 1, 2023

Review comment responded on Nov 3, 2023

Thanks for choosing Hampton Inn & Suites for your stay in Mexico City!"Making you happy, Makes us happy"

5
Everyone

Our stay was amazing!!! Loved how close it was to everything, clean and such a beautiful building. Overall we loved the service. Everyone was so kind, helpful and attentive. We will definitely be back.

By , from lakeland on Sep 20, 2023

Review comment responded on Sep 21, 2023

Thanks for choosing Hampton Inn & Suites for your stay in Mexico City!Thank you very much for filling out our Guest Comments, regarding your most recent stay with us. We sincerely appreciate all feedback as it allows us to improve the experience we provide for our guests. We take great pride in hosting to all and each one of our guests, as one of our goals is to exceed their expectations in every aspect of the visit to our hotel. We hope that you will afford us the opportunity of keep on showing you the genuine level of service and facilities upon which we have built our reputation.We would be delighted to welcome you back to Hampton Inn & Suites Mexico City Centro Historico in the near future."Making you happy makes us happy"

4
Family

Good location in historic district, quiet at night, safe in the day. Maybe also safe at night, but I didn’t go out in night. Walkable to main attractions, a lot of good food in walking distance. The staff very nice. Housekeeping staff even coil my charging cord. I also like they provide breakfast from 6-10. When joined a tour, can set out after breakfast. It’s a very satisfying choice at its price. Recommended!

By on Sep 5, 2023

Review comment responded on Sep 5, 2023

Thanks for choosing Hampton Inn & Suites for your stay in Mexico City!Thank you very much for filling out our Guest Comments, regarding your most recent stay with us. We sincerely appreciate all feedback as it allows us to improve the experience we provide for our guests. We take great pride in hosting to all and each one of our guests, as one of our goals is to exceed their expectations in every aspect of the visit to our hotel. We hope that you will afford us the opportunity of keep on showing you the genuine level of service and facilities upon which we have built our reputation.We would be delighted to welcome you back to Hampton Inn & Suites Mexico City Centro Historico in the near future."Making you happy makes us happy"

5
Everyone

By on Jul 2, 2023

Review comment responded on Jul 24, 2023

Thanks for choosing Hampton Inn & suites for your stay in Mexico City!Thank you!!“Making you happy makes us happy”

4
Everyone

By on Jun 12, 2023

Review comment responded on Jul 3, 2023

Gracias por elegir Hampton Inn & Suites para su estancia en la Ciudad de México!Apreciamos enormemente el haberse tomado el tiempo para hacernos llegar sus comentarios sobre su reciente estancia en Hampton Inn & Suites Ciudad de México, Centro Histórico.Es un honor para nosotros recibir sus comentarios y es muy motivante poder haber ayudado a crear esa experiencia en su estancia

Hampton Inn & Suites Mexico City - Centro Historico

Calle 5 de Febrero No. 24, Mexico City, 06060
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