Park Plaza London Waterloo

4.0 star property
Eco-certified London hotel in London City Centre with a fitness center

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Park Plaza London Waterloo

Suite, 1 King Bed (1 Bedroom) | Premium bedding, minibar, in-room safe, desk
Bar (on property)
Spa
Exterior
Premium bedding, minibar, in-room safe, desk

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Parking available
    Parking available

Explore the area

Map
6 Hercules Road, London, England, SE1 7DP
    Imperial War Museum
    6 min walk
    Westminster Bridge
    9 min walk
    London Eye
    12 min walk
    London (LCY-London City)
    39 min drive

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Room options

Executive Room, 1 King Bed (Studio)

  • Sleeps 4
  • 1 King Bed

Studio, 2 Twin Beds

  • City view
  • Sleeps 4
  • 2 Twin Beds

Suite, 1 King Bed (1 Bedroom)

  • Sleeps 4
  • 1 King Bed

Superior Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Studio, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Executive Room, 2 Twin Beds (Studio)

  • Sleeps 4
  • 2 Twin Beds

Superior Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

London

Located in London City Centre, Park Plaza London Waterloo is within a 10-minute walk of popular sights such as The Vaults and Florence Nightingale Museum. This 494-room, 4-star hotel welcomes guests with a restaurant, an indoor pool, and free in-room WiFi.

What's nearby

  • London Eye - 12 min walk
  • Big Ben - 12 min walk
  • Houses of Parliament - 15 min walk
  • Westminster Abbey - 16 min walk
  • Trafalgar Square - 4 min drive

Getting around

  • Lambeth North Underground Station - 2 min walk
  • London Waterloo East Station - 10 min walk
  • The nearest major airports are:<br />London City Airport (LCY): 39-min drive, 9.8 mi/15.8 km<br /> Heathrow Airport (LHR): 48-min drive, 18.2 mi/29.3 km<br /> Gatwick Airport (LGW): 85-min drive, 42.2 mi/67.8 km<br /> Luton Airport (LTN): 50-min drive, 35.2 mi/56.6 km<br /> <p>The preferred airport is London City Airport (LCY). </p>

Restaurants

  • ‪Pret a Manger - ‬2 min walk
  • ‪Crown & Cushion - ‬3 min walk
  • ‪Florentine Restaurant & Bar - ‬1 min walk
  • ‪Espressamente Illy - ‬1 min walk
  • ‪Sino Thai Restaurant - ‬5 min walk

About this property

Park Plaza London Waterloo

Eco-certified London hotel in London City Centre with a fitness center
Guests staying at Park Plaza London Waterloo enjoy an indoor pool, a gym, and a sauna. Self parking is offered for GBP 50.00 per night. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and tours or tickets. Additional amenities include free WiFi in public areas, meeting rooms, and a business center.
48-inch LED TVs come with pay movies, and guests can stay connected with free WiFi. Beds sport premium bedding and pillow menus, and bathrooms offer rainfall showers and designer toiletries. Minibars, electric kettles, and laptop-compatible safes are also available.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.3 miles (GBP 20 per day)
  • Self parking on site (GBP 50 per night)

Food and drink

  • Daily English breakfast available 7:00 AM to 10:30 AM for a fee: GBP 25 for adults and GBP 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 48-inch LED TV
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 25.00 for adults and GBP 25.00 for children
  • Self parking fee: GBP 50.00 per night
  • Nearby parking fee: GBP 20 per day (1640 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Park Plaza London Waterloo Hotel
Park Plaza Waterloo Hotel
Park Plaza Waterloo
Park Plaza London Waterloo Hotel
Park Plaza London Waterloo London
Park Plaza London Waterloo Hotel London

Frequently asked questions

Are free cancellation options available at Park Plaza London Waterloo?

Park Plaza London Waterloo offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Park Plaza London Waterloo?

As of Sep 20, 2024, prices found for a 1-night stay for 2 adults at Park Plaza London Waterloo on Sep 22, 2024 start from $192.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Park Plaza London Waterloo?

This hotel is situated in London City Centre within a short 12-minute walk of London Eye and also 12 minutes on foot from Big Ben. You'll also find Westminster Abbey and Westminster Bridge less than a mile away.

Is parking available on site at Park Plaza London Waterloo?

Yes, parking is offered for GBP 50.00 per night.

Does Park Plaza London Waterloo feature a casino at the property?

No, Park Plaza London Waterloo doesn't have a casino.

Will I find an indoor pool at Park Plaza London Waterloo?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Park Plaza London Waterloo?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Park Plaza London Waterloo?

No, but guests can enjoy a steam room at this hotel.

Does Park Plaza London Waterloo have a restaurant that serves breakfast?

Yes, Park Plaza London Waterloo serves an English breakfast each morning for a surcharge from its restaurant.

Will Park Plaza London Waterloo allow pets to stay free of charge?

No, pets aren't allowed at Park Plaza London Waterloo though service animals are welcome.

Does Park Plaza London Waterloo have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Park Plaza London Waterloo?

The closest major airport to Park Plaza London Waterloo is London City Airport (LCY), which is 9.8 mi away (39 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 18.2 mi away (48-minute drive).

Can I book a room with a balcony at Park Plaza London Waterloo?

No, there aren't any guestrooms with balconies at Park Plaza London Waterloo.

Park Plaza London Waterloo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 832 out of 1547 reviews" "
Rating 8 - Good. 446 out of 1547 reviews" "
Rating 6 - Okay. 145 out of 1547 reviews" "
Rating 4 - Poor. 77 out of 1547 reviews" "
Rating 2 - Terrible. 47 out of 1547 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Theresa L

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
Poor customer service.. we paid for early check in and we were refused when we got there had to wait for regular check in… manager was rude about situation.
Stayed 6 nights in Jun 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jun 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Park Plaza Waterloo
Great hotel at a good tube stop. The neighborhood is fun and we were able to walk to many touristy attractions. The rooms were lovely, albeit a bit small. But it is fine for a family of 4. Would definitely stay again.
Stayed 3 nights in Jun 2024

8/10 Good

Yan Shun

Liked: Cleanliness, staff & service, property conditions & facilities
The lighting of the hotel’s hallway, front desk and elevator area are very dark.
Stayed 2 nights in Jun 2024

10/10 Excellent

KENDRA SUE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

10/10 Excellent

Abigail

Stayed 1 night in Jun 2024

8/10 Good

Rachel Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed here for a quick trip to London. The hotel was great, very convenient and easy to get many places walking or by tube. We were upgraded upon check in which was very nice. The refrigerator was quite small and not super cold which made storing pumped milk a little tough. Loved the automatic blinds that made the room even better. Would definitely stay again.
Stayed 4 nights in Jun 2024

8/10 Good

Teresa

Traveled with group
Very nice stay, comfy room which was upgraded on arrival which was appreciated. Only complaint is the cooked buffet breakfast was only warm at best.
Stayed 2 nights in Jun 2024

4/10 Poor

Jennifer Carolina

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
First off, the service at the restaurant is terrible. It’s inexperience with hosting correctly mixed with a beautiful ambiance and slow wait times. Secondly, they offer you coupons of $10 each to use apparently just for dinner and room service, for each day that you choose not to have your room cleaned. They do not write down those days for you and you will feel too weird about having to having the receptionist repeat the days more than twice. “Monday Tuesday no cleaning, Wednesday cleaning, Friday Saturday cleaning” for me to get a number of coupons that I wasn’t able to back check if I was getting a fair deal. My suggestion is to have someone always ready to come up to families, no matter how they look, and prepare to serve them and offer them tours, options, tips, and insights. For the price of this hotel, that is what I suggest. Last note, we asked the room cleaner if she could come in “tomorrow” instead of the 4PM time she came. She said yes and put her hands up in their air to say “Tomorrow? Ok. Fine. I don’t clean today.” We did not get any cleaning the next day.
Stayed 9 nights in Jun 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

8/10 Good

Christopher

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lighting system in room is over engineered, shower and toilet door system is stupid design, breakfast area and system needs to be better managed. Hotel in general is good, quiet and clean. Would stay again
Stayed 1 night in Jun 2024

10/10 Excellent

Sheila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jun 2024

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the building is not lightly lit for our senior citizen. It will be good to install grab bar in the shower
Stayed 2 nights in Jun 2024

10/10 Excellent

Dale

Stayed 2 nights in Jun 2024

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

4/10 Poor

Benjamin

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Kam

Stayed 1 night in Jun 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Waterloo was conveniently located next to the Bakerloo tube line and a short walk to Waterloo station. Our room had a lovely view of the London Eye and Parliament. The hotel staff were friendly and helpful. Room service was excellent and fairly priced. Small grocery stores were within walking distance and our room had a small fridge. Pool was refreshing but a little cold for our taste. Only disappointment was on our floor there was an outdoor terrace that was not being used and could not be accessed. It had a beautiful view of the city and we would loved to been able to sit out there. Their reasoning is due to Covid they never reopened it. I hope they reconsider. Overall an excellent hotel and experience and will visit and stay again there.
Stayed 7 nights in Jun 2024

2/10 Terrible

Alison

Stayed 2 nights in Jun 2024

10/10 Excellent

Cherie- Ann

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is charming, well kept and very clean. The hotel provided the necessary toiletries, shower gel, hand soap, lotions, tissues, towels. The room has an iron board and iron. I love the chairs in the reception area and the floral arrangements on the wall leading to the elevator gives the place a warm and elegant touch. The rest room next to this is kept immaculately. Friendly staff. Walking distance to London Eye. Directly across from here is a pub/ restaurant. Room service for breakfast was prompt, very tasty and I was served a substantial amount. I was also given a gift voucher the first night - 10 euros.
Stayed 2 nights in Jun 2024

10/10 Excellent

Louis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, great service
Stayed 3 nights in Jun 2024

10/10 Excellent

ABDON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a nice property, updated and clean. A number of Staff, however, are arrogant and unfriendly. We felt discriminated especially in their Cafe, service is very poor.
Stayed 2 nights in Mar 2024

6/10 Okay

Kaye

Liked: Cleanliness, staff & service, property conditions & facilities
Nasty smell
Lobby smelled like cheap men's cologne. It was nauseating.
Stayed 2 nights in Jun 2024

10/10 Excellent

Craig John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel, surrounding area of shops and cafes, and ease to public Transport
Stayed 4 nights in Jun 2024