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Best Western Inverness Palace Hotel & Spa

4.0 star property
Upscale Victorian hotel, walk to Inverness Castle

Choose dates to view prices

Photo gallery for Best Western Inverness Palace Hotel & Spa

Indoor pool
Front of property
Desk, laptop workspace, blackout drapes, iron/ironing board
Restaurant
Reception
Reviews
8.4

Very good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Pool
  • Spa
  • Parking includedParking includedParking included
  • Parking availableParking availableParking available

Explore the area

Map
8 Ness Walk, Inverness, Scotland, IV3 5NG
  • Popular LocationInverness Cathedral3 min walk
  • Popular LocationEden Court Theatre6 min walk
  • Popular LocationInverness Castle9 min walk
  • AirportInverness (INV)21 min drive

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Room options

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Comfort Room, 1 Double Bed, Non Smoking

8.9/10 Excellent
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking, View

Executive Room, 1 Double Bed, Non Smoking, View | Desk, laptop workspace, blackout drapes, iron/ironing board

Executive Room, 1 Double Bed, Non Smoking, View

8.8/10 Excellent
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Twin Bed, Non Smoking

Comfort Room, 1 Twin Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Comfort Room, 1 Twin Bed, Non Smoking

7.5/10 Good
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Room, 2 Twin Beds, Non Smoking

Comfort Room, 2 Twin Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Comfort Room, 2 Twin Beds, Non Smoking

9.2/10 Wonderful
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 2 Twin Beds, Non Smoking, View

Desk, laptop workspace, blackout drapes, iron/ironing board

Executive Room, 2 Twin Beds, Non Smoking, View

10/10 Exceptional
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Family Room, 2 Double Beds, Non Smoking

7.5/10 Good
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

8.9/10 Excellent
  • 247 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Inverness

Located in Inverness City Centre, Best Western Inverness Palace Hotel & Spa is next to Inverness Castle and Inverness Museum and Art Gallery. This 110-room, 4-star hotel has conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Inverness Cathedral - 3 min walk
  • Eden Court Theatre - 6 min walk
  • Victorian Market - 6 min walk
  • Eastgate Shopping Centre - 6 min walk
  • Inverness Castle - 9 min walk

Getting around

  • Inverness Station - 11 min walk
  • The preferred airport is Inverness (INV): 22-min drive, 10.5 mi/16.9 km.

Restaurants

  • McDonald's - 4 min walk
  • Johnny Foxes - 2 min walk
  • Number 27 - 5 min walk
  • Zizzi - 2 min walk
  • Caledonian - 4 min walk

About this property

Best Western Inverness Palace Hotel & Spa

Upscale Victorian hotel, walk to Inverness Castle
Guests of Best Western Inverness Palace Hotel & Spa enjoy a full-service spa, an indoor pool, and a gym. If you drive, put free parking to good use. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and meeting rooms.
Guests can enjoy flat-screen TVs and stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, phones, and ironing boards.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Sleeping Beauty Spa has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Valet parking on site (GBP 10 per stay)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 17.95 for adults and GBP 17.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Brasserie

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Baby bath
  • Children's games
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 323 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • On a river

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 4 floors
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
This property also serves Jain vegetarian food. Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15 per pet, per night
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 25.00 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 17.95 for adults and GBP 17.95 for children
  • Valet parking fee: GBP 10 per stay
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 25.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Best Western Inverness Palace Hotel
Best Western Palace Hotel
Best Western Inverness Palace
Best Western Palace
Best Western Inverness Palace Hotel And Spa
Best Western Inverness Palace Hotel Inverness
Inverness Best Western
BEST WESTERN Inverness Palace Hotel & Spa Scotland
Best Inverness & Spa Inverness
Best Western Inverness Palace Hotel & Spa Hotel
Best Western Inverness Palace Hotel & Spa Inverness
Best Western Inverness Palace Hotel & Spa Hotel Inverness

Frequently asked questions

What's there to do within easy reach of Best Western Inverness Palace Hotel & Spa?

This hotel is situated in Inverness City Centre, just steps from Inverness Castle and Inverness Cathedral, and within a short walk of Inverness Museum and Art Gallery. You'll also find Eden Court Theatre and Victorian Market less than a mile away.

How much does it cost to stay at Best Western Inverness Palace Hotel & Spa?

As of May 29, 2024, prices found for a 1-night stay for 2 adults at Best Western Inverness Palace Hotel & Spa on Jun 23, 2024 start from $259.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Inverness Palace Hotel & Spa?

Yes, self parking is offered for free at the hotel. Valet parking is available for GBP 10 per stay. Though parking is limited, electric car charging is also available.

Is a spa located at Best Western Inverness Palace Hotel & Spa?

Sleeping Beauty Spa is the hotel's spa and services include body wraps, aromatherapy, mani/pedis, and massages. The spa is not open daily but only on select days.

Does Best Western Inverness Palace Hotel & Spa feature a casino at the property?

No, Best Western Inverness Palace Hotel & Spa doesn't have a casino.

Is there an indoor pool at Best Western Inverness Palace Hotel & Spa?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 9:00 PM.

Is Best Western Inverness Palace Hotel & Spa a good place to stay for couples?

This riverfront hotel offers plenty of amenities for couples including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Best Western Inverness Palace Hotel & Spa?

No, but this hotel does have a steam room.

Does Best Western Inverness Palace Hotel & Spa have a restaurant with a breakfast menu?

Yes, Best Western Inverness Palace Hotel & Spa serves buffet breakfast for a surcharge each morning at Brasserie.

Does Best Western Inverness Palace Hotel & Spa allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Best Western Inverness Palace Hotel & Spa for a fee of GBP 15 per pet, per night.

Does Best Western Inverness Palace Hotel & Spa have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Best Western Inverness Palace Hotel & Spa?

The closest major airport to Best Western Inverness Palace Hotel & Spa is Inverness (INV), which is 10.5 mi away (22 minutes by car).

Are there rooms with balconies at Best Western Inverness Palace Hotel & Spa?

No, there aren't any guestrooms with balconies at Best Western Inverness Palace Hotel & Spa.

Best Western Inverness Palace Hotel & Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 402 out of 840 reviews" "
Rating 8 - Good. 276 out of 840 reviews" "
Rating 6 - Okay. 98 out of 840 reviews" "
Rating 4 - Poor. 50 out of 840 reviews" "
Rating 2 - Terrible. 14 out of 840 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in and room were great. Bed really comfortable. A bit noisy from the squeaky floors in the room above as the guests moved around their room late at night so our sleep was disturbed butI am a light sleeper. My husband didn’t wake up. The cooked breakfast was all lukewarm and my fried egg was like rubber so we don’t think it was worth the money.
Stayed 1 night in Feb 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, lovely hotel and spa facilties. Great location.
Stayed 2 nights in Feb 2024

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally situated for what we can to do.
Stayed 1 night in Feb 2024

6/10 Okay

Michelle

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely hotel but with a few flaws!
Weto stay for 3 nights,We booked the comfort room (double bed, table & 2 chairs, desk and chair) On arrival we were welcomed by reception staff & our bags were taken to our room (outbuildings) the room was alot smaller and on inspection we found we had been given a cosy room so we went back to reception and were happy to change it for us but said it was a classic room. We were given room 106 which on key card was marked as 2 nights stay but we though It was a mistake, This room from 6am had what sounded like swinging doors banging. Loud people talking and i think we worked out maybe as there was constant banging like a tumble dryer so possible laundry room. From 7am we were shocked to find there were rooms being cleaned by housecleaning where you could here hoovers going and banging doors. The room itself it lovely although the toilet roll is terrible for a high market hotel you can get better stuff from aldi. By day 2 we had to go and get are door key updated as 2 days were signed on card. When we left i was pretty tired from the stay and didnt mention to reception staff just left key and went but they need to look into these things. Positives- pool lovely! Cocktails taste amazing, breakfast good (if your a late eater food will be warm) hotel location is fab! I would stay in this hotel again but i would question where in hotel room was was to avoid noise like again. Im a heavy sleeper and it woke me up every time..
Stayed 3 nights in Feb 2024

2/10 Terrible

Irene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Issues with heat, view and overcharge.
Too hot in room, view of a roof and incorrect food and drink billed to my room. Noisy as well, rooms are not soundproof.
Stayed 1 night in Feb 2024

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out stay.
Beautiful hotel and well situated in the centre of Inverness. On arrival was given a key card to the room which didn’t work. The porter came to let us in only to be let into a room that was occupied to another customer. Thank goodness they weren’t in the room at the time. How embarrassing would that have been !! Spa staff were lovely and friendly not all staff were as friendly unfortunately
Stayed 3 nights in Feb 2024

10/10 Excellent

Jane

Stayed 2 nights in Feb 2024

6/10 Okay

Jonathan

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel - service could be better
Average - hotel has been done well, however wifi was awful and gym was shut.
Stayed 1 night in Feb 2024

4/10 Poor

Kathleen

Stayed 3 nights in Jan 2024