Frequently asked questions

Is free cancellation available at Castle Hilo Hawaiian Hotel?
Castle Hilo Hawaiian Hotel offers free cancellation on select room rates. If you’d like to learn more, look at the cancellation policy on our site.
What is there to do near Castle Hilo Hawaiian Hotel?
This hotel is situated in Keaukaha, just steps from Naniloa Country Club and Hamakua Heritage Corridor, and within a short walk of Liliuokalani Park and Gardens. You’ll also find Coconut Island Park and Bayfront Park less than a mile away.
Is there parking available at Castle Hilo Hawaiian Hotel?
Yes, self parking is offered for free at the hotel. Electric car charging is also available for guests.
Does Castle Hilo Hawaiian Hotel have a casino?
No, Castle Hilo Hawaiian Hotel doesn’t have a casino.
Is there an indoor pool at Castle Hilo Hawaiian Hotel?
No, this hotel doesn’t have an indoor pool; however, there is an outdoor pool.
What will couples enjoy most about a stay at Castle Hilo Hawaiian Hotel?
There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.
Does Castle Hilo Hawaiian Hotel have a hot tub?
No, there isn’t a spa tub at this hotel.
Does Castle Hilo Hawaiian Hotel have a restaurant that serves breakfast?
Yes, Castle Hilo Hawaiian Hotel serves a full breakfast for a surcharge each morning at WSW The Steakhouse.
Does Castle Hilo Hawaiian Hotel allow pets to stay for free?
No, pets aren’t allowed at Castle Hilo Hawaiian Hotel though service animals are welcome.
Are there connecting rooms at Castle Hilo Hawaiian Hotel?
Yes, this hotel has connecting guestrooms you can book for your group event or vacation.
Where is the closest airport to Castle Hilo Hawaiian Hotel?
The closest major airport to Castle Hilo Hawaiian Hotel is Hilo Intl. Airport (ITO), which is 3.5 mi away (7 minutes by car).
Are there rooms with balconies that I can book at Castle Hilo Hawaiian Hotel?
Yes, some guestrooms at this hotel offer a balcony where guests can enjoy ocean or garden views.