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Mercure Exeter Southgate Hotel

4.0 star property
Upscale hotel near University of Exeter

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Photo gallery for Mercure Exeter Southgate Hotel

Lunch and dinner served
Indoor pool
Exterior
Privilege, Room, 1 Double Bed | In-room safe, desk, blackout drapes, soundproofing
Lunch and dinner served
Reviews
7.8

Good

Popular amenities

  • Hot TubHot TubHot Tub
  • Pool
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Air conditioningAir conditioningAir conditioning
  • GymGymGym

Explore the area

Map
Southernhay East, Exeter, England, EX1 1QF
  • Popular LocationExeter's Historic Quayside3 min walk
  • Popular LocationExeter Cathedral6 min walk
  • Popular LocationUniversity of Exeter19 min walk

Room options

View all photos for Family Room, 1 Double Bed (Classic)

In-room safe, desk, blackout drapes, soundproofing

Family Room, 1 Double Bed (Classic)

8.6/10 Excellent
  • 161 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

In-room safe, desk, blackout drapes, soundproofing

Privilege, Room, 1 Double Bed

9.1/10 Wonderful
  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Twin Beds

8.1/10 Very Good
  • 148 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room, 1 Double Bed

In-room safe, desk, blackout drapes, soundproofing

Classic Twin Room, 1 Double Bed

8.9/10 Excellent
  • 148 sq ft
  • Sleeps 2
  • 1 Double Bed

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$153 total
includes taxes & fees
Jun 17 - Jun 18
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About the neighborhood

Exeter

Mercure Exeter Southgate Hotel places you next to City Wall and within a 5-minute walk of Exeter's Historic Quayside. This 156-room, 4-star hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and a gym.

What's nearby

  • Exeter's Historic Quayside - 3 min walk
  • Exeter Cathedral - 6 min walk
  • Spacex - 6 min walk
  • Exeter Phoenix Centre - 8 min walk
  • University of Exeter - 19 min walk

Getting around

  • Exeter Central Station - 10 min walk
  • The nearest major airport is Exeter (EXT-Exeter Intl.): 17-min drive, 5.6 mi/9.1 km.

Restaurants

  • George's Meeting House (Wetherspoon) - 3 min walk
  • KFC - 6 min walk
  • The Prospect Inn - 5 min walk
  • Wagamama Exeter - 6 min walk
  • Côte Exeter - 6 min walk

About this property

Mercure Exeter Southgate Hotel

Upscale hotel near University of Exeter
Guests staying at Mercure Exeter Southgate Hotel enjoy an indoor pool, a gym, and a sauna. Self parking is available for GBP 15.00 per night. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this family-friendly hotel include free WiFi in public areas, a spa tub, and meeting rooms.
Guests can expect to find TVs and stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, laptop-compatible safes, and phones are also available. Housekeeping is available on request.
An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Guests under 16 years old are not allowed in the swimming pool.

Languages

English, French, German, Hungarian, Italian, Latvian, Polish, Portuguese, Romanian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 15 per night)
  • Onsite parking includes off-street options

Food and drink

  • Daily English breakfast available 6:30 AM to 11:00 AM for a fee: GBP 16.50 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Gate House Restaurant

Things to do

  • Health club
  • Indoor pool
  • Piano
  • Sauna
  • Spa tub
  • TV in common areas

Family friendly

  • Children's games
  • Free rollaway/extra bed
  • Highchair
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 151 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (44 inch wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (40 inches high)

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Free rollaway/extra beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 16.50 per person
  • Self parking fee: GBP 15.00 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Pool fee: GBP 10 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Exeter Mercure Southgate
Exeter Southgate
Exeter Southgate Hotel
Mercure Exeter
Mercure Exeter Southgate
Mercure Exeter Southgate Hotel
Mercure Hotel Exeter
Mercure Southgate
Mercure Southgate Hotel
Southgate Exeter
Accor Southgate Exeter
Mercure Exeter Southgate Hotel Devon
Mercure Exeter Southgate
Mercure Exeter Southgate Hotel Hotel
Mercure Exeter Southgate Hotel Exeter
Mercure Exeter Southgate Hotel Hotel Exeter

Frequently asked questions

Is a free cancellation option available at Mercure Exeter Southgate Hotel?

Mercure Exeter Southgate Hotel provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Mercure Exeter Southgate Hotel?

As of Jun 3, 2024, prices found for a 1-night stay for 2 adults at Mercure Exeter Southgate Hotel on Jun 23, 2024 start from $86.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Mercure Exeter Southgate Hotel?

Guests positively rate the hotel's central location in Exeter, just steps from Exeter's Historic Quayside and City Wall, and within a short walk of Exeter Cathedral. You'll also find Spacex and Princesshay less than a mile away.

Is there parking available at Mercure Exeter Southgate Hotel?

Yes, parking is offered for GBP 15.00 per night.

Does Mercure Exeter Southgate Hotel feature a casino at the property?

No, Mercure Exeter Southgate Hotel doesn't have a casino.

Will I find an indoor pool at Mercure Exeter Southgate Hotel?

Yes, this hotel has an indoor pool along with a spa tub.

What do couples enjoy most about Mercure Exeter Southgate Hotel?

There are many amenities for couples at this hotel, including Champagne service as well as an indoor pool and a bar.

Does Mercure Exeter Southgate Hotel have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Mercure Exeter Southgate Hotel have a restaurant with a breakfast menu?

Yes, Mercure Exeter Southgate Hotel serves an English breakfast for a surcharge each morning at Gate House Restaurant.

Does Mercure Exeter Southgate Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Mercure Exeter Southgate Hotel for a fee of GBP 15 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Mercure Exeter Southgate Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Mercure Exeter Southgate Hotel?

The closest major airport to Mercure Exeter Southgate Hotel is Exeter (EXT-Exeter Intl.), which is 5.6 mi away (17 minutes by car).

Can I book a room with a balcony at Mercure Exeter Southgate Hotel?

No, there aren't any guestrooms with balconies at Mercure Exeter Southgate Hotel.

Does Mercure Exeter Southgate Hotel offer wedding services?

Take advantage of the wedding venue at Mercure Exeter Southgate Hotel if you plan to say "I do" during your trip.

Mercure Exeter Southgate Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 384 out of 1002 reviews" "
Rating 8 - Good. 312 out of 1002 reviews" "
Rating 6 - Okay. 162 out of 1002 reviews" "
Rating 4 - Poor. 91 out of 1002 reviews" "
Rating 2 - Terrible. 53 out of 1002 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Justino

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location. Nice and hotel overall. Walls were dirty in room with spashes up the wall and marks all over it. Food and drink too pricey for business traveller on expenses!
Stayed 1 night in Feb 2024

10/10 Excellent

Nathan

Stayed 2 nights in Feb 2024

8/10 Good

BeverleyDavid

Liked: Room comfort
Disliked: Cleanliness
Shabby rooms, poor decorative condition.
Mattress worn out could feel the springs, carpet grubby, windows not sealing in the frame letting in cold air and noise, curtains covered in dirty brown stains, toilet bowl cracked to the inside and fixed with silicone filler, bathroom towels very worn and thin. Breakfast room clean and tidy with very good choice of food.
Stayed 2 nights in Feb 2024

10/10 Excellent

ANDREW W

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely relaxed stay - with friendly, excellent staff and facilities. We will come again.

8/10 Good

David

Stayed 1 night in Feb 2024

4/10 Poor

Verified traveler

Business traveler
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
disappointing
Unhelpful staff and haphazard cleaning ruined an otherwise pleasant stay. The gym and the room were cleaned rather half-heartedly with gym equipment dirty and dirty coffee cups left in the room. The low point of the stay was reception refusing to call me a taxi to the station causing me to miss my train.
Stayed 3 nights in Feb 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service
Ok but refurb wasn’t handled very well
Refurb going on in bar so the bar and restaurant area was a bit of a mess staff struggled to handle it. Hotel is ok tired in places
Stayed 1 night in Feb 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Poor customer service - staff completely uninterested. A two night stay should not result in room keys not working after one night.
Stayed 2 nights in Feb 2024

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, comfortable stay
Great location - quiet yet v close to the centre. Great shower. Good hotel staff, could be better breakfast staff. Nice gym, pool, jacuzzi and sauna in morning when not too busy.
Stayed 1 night in Feb 2024

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, room comfort
Very pleasant
Stayed 1 night in Feb 2024