On second day of stay, housekeeping entered the locked room to deliver fresh towels. Belongings left in the room were disturbed and moved about for no apparent reason. A few of my belongings went missing from the room at this time. The most important of these was a charger for a specific model of Canon camera. Replacement cost of the missing charger was later quoted to me by a local camera shop as 57 pounds. On third day of stay, room was entered by staff while I was out sightseeing, and my luggage was searched. I had previously left explicit instructions at the desk for nobody to enter my room, because of the aforementioned pilfering. When the staff members exited my room, they left the door unlocked and ajar with my belongings inside. Inquired several times at desk over missing items and why my room was entered and left unlocked. Reactions of staff ranged from feeble apologies, to ridicule and gaslighting, to hostility, threats, bullying, and gratuitous and irrelevant expressions of dislike for Americans. Was informed that "this is not America" and that if I continued to complain I would be ejected from the hotel. Was informed by staff at desk that the missing item had been found in the room (apparently when they entered the room and searched my luggage without permission). No it wasn't. What they found were several generic and inexpensive phone chargers. The special-purpose and expensive Canon branded charger was never located, nor was I reimbursed for the loss of it.
There was no air conditioning and tub was way too high for my wife to shower. The full size bed could only be entered from one side. The staff and maid were very nice and professional.
No phone in room.
The facilities were attractive and clean on arrival. There was no refreshing of the room after the first night. Oddly, the street address, at which taxis arrive, is a loading dock and not the location of the public entrance, which is around the corner.
Located in West End, Britannia Hotel Edinburgh is a leisurely stroll from popular sights such as Princes Street and Edinburgh International Conference Centre. This 178-room hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and a 24-hour front desk.
This hotel is home to a restaurant and a bar/lounge. For your convenience, a buffet breakfast is served for a fee on weekdays from 7 AM to 10 AM and on weekends from 8 AM to 11 AM.
Guests can expect to find WiFi and TVs. Coffee makers, hair dryers, and ironing boards are other standard amenities.
Britannia Hotel Edinburgh features free WiFi in public areas and a TV in a common area. Self parking is available for GBP 7.50 per day. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. This hotel also has a vending machine.
On second day of stay, housekeeping entered the locked room to deliver fresh towels. Belongings left in the room were disturbed and moved about for no apparent reason. A few of my belongings went missing from the room at this time. The most important of these was a charger for a specific model of Canon camera. Replacement cost of the missing charger was later quoted to me by a local camera shop as 57 pounds. On third day of stay, room was entered by staff while I was out sightseeing, and my luggage was searched. I had previously left explicit instructions at the desk for nobody to enter my room, because of the aforementioned pilfering. When the staff members exited my room, they left the door unlocked and ajar with my belongings inside. Inquired several times at desk over missing items and why my room was entered and left unlocked. Reactions of staff ranged from feeble apologies, to ridicule and gaslighting, to hostility, threats, bullying, and gratuitous and irrelevant expressions of dislike for Americans. Was informed that "this is not America" and that if I continued to complain I would be ejected from the hotel. Was informed by staff at desk that the missing item had been found in the room (apparently when they entered the room and searched my luggage without permission). No it wasn't. What they found were several generic and inexpensive phone chargers. The special-purpose and expensive Canon branded charger was never located, nor was I reimbursed for the loss of it.
There was no air conditioning and tub was way too high for my wife to shower. The full size bed could only be entered from one side. The staff and maid were very nice and professional.
No phone in room.
The facilities were attractive and clean on arrival. There was no refreshing of the room after the first night. Oddly, the street address, at which taxis arrive, is a loading dock and not the location of the public entrance, which is around the corner.
