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The Ritz-Carlton, Cleveland

5.0 star property
Pet-friendly hotel connected to a shopping center in Downtown Cleveland with 24-hour fitness

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Photo gallery for The Ritz-Carlton, Cleveland

View from property
Premium bedding, minibar, in-room safe, desk
Lobby lounge
Interior entrance
Property amenity
Reviews
9.0

Wonderful

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Pet friendlyPet friendlyPet friendly
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • Room serviceRoom serviceRoom service

Explore the area

Map
1515 West Third Street, Cleveland, OH, 44113
  • Popular LocationJACK Cleveland Casino3 min walk
  • Popular LocationProgressive Field11 min walk
  • Popular LocationCleveland Browns Stadium14 min walk
  • AirportCleveland, OH (CLE-Hopkins Intl.)14 min drive

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Room options

View all photos for Room, 1 King Bed, Corner

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Corner

9/10 Wonderful
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

9.7/10 Exceptional
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Lake View

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 Bedroom, Lake View

  • 398 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 Bedroom

  • 656 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds

8.3/10 Very Good
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Club Room, 2 Queen Beds

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed, City View

10/10 Exceptional
  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

8/10 Very Good
  • 656 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Transfer Shower)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Transfer Shower)

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Transfer Shower)

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom (Mobility Accessible, Transfer Shower)

  • 656 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Tub)

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Hilton Cleveland Downtown
Pool
Pet friendly
Restaurant
Air conditioning
9.0 out of 10, Wonderful, (1009)
The price is $605
per night
$711 total
includes taxes & fees
Jun 22 - Jun 23
Hilton Cleveland Downtown

About the neighborhood

Cleveland

Located in Downtown Cleveland, The Ritz-Carlton, Cleveland is within a 5-minute walk of JACK Cleveland Casino and within 15 minutes of other popular attractions like Progressive Field. This 206-room hotel has round-the-clock conveniences like a gym, room service, and a front desk. It's connected to a shopping center in central Cleveland, and also a short walk from Cleveland Browns Stadium and Rocket Mortgage FieldHouse.

What's nearby

  • JACK Cleveland Casino - 3 min walk
  • Rocket Mortgage FieldHouse - 7 min walk
  • Progressive Field - 11 min walk
  • Cleveland Browns Stadium - 14 min walk
  • Rock and Roll Hall of Fame - 3 min drive

Getting around

  • Tower City-Public Square Station - 1 min walk
  • Cleveland Station - 2 min drive
  • The nearest major airports are:<br />Cleveland, OH (BKL-Burke Lakefront): 6-min drive, 2.1 mi/3.4 km<br /> Cleveland Hopkins International Airport (CLE): 15-min drive, 12.1 mi/19.4 km<br /> Cleveland, OH (CGF-Cuyahoga County): 21-min drive, 14.8 mi/23.8 km<br /> <p>The preferred airport is Cleveland Hopkins International Airport (CLE). </p>

Restaurants

  • ‪Jack Cleveland Casino - ‬7 min walk
  • ‪Seven Chefs Buffet - ‬8 min walk
  • ‪Wahlburgers - ‬4 min walk
  • ‪Dunkin' - ‬2 min walk
  • ‪The Library VIP Lounge - ‬7 min walk

About this property

The Ritz-Carlton, Cleveland

Pet-friendly hotel connected to a shopping center in Downtown Cleveland with 24-hour fitness
The Ritz-Carlton, Cleveland offers a 24-hour gym, conference space, and a business center. Valet parking is available for USD 60 per night, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include coffee/tea in a common area, express check-out, and free newspapers.
Guests can expect WiFi and LED TVs with satellite channels and Netflix. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Other standard amenities include iPod docks, refrigerators, and minibars. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

Languages

Arabic, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (USD 60 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 20 to 30 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • TURN Bar + Kitchen

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 204,514 square feet of conference space
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 14 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • iPod dock
  • LED TV with premium cable/satellite channels
  • Netflix
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Fan
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150.00 per accommodation, per stay
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 30.00 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 100 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 30 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 60 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.00 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cleveland Ritz-Carlton
Ritz-Carlton Cleveland
Ritz-Carlton Hotel Cleveland
Ritz-Carlton Cleveland Hotel
Cleveland Ritz Carlton
The Ritz-Carlton Cleveland Hotel Cleveland
The Ritz-Carlton, Cleveland Ohio
Ritz Cleveland
The Ritz Carlton, Cleveland
The Ritz-Carlton, Cleveland Hotel
The Ritz-Carlton, Cleveland Cleveland
The Ritz-Carlton, Cleveland Hotel Cleveland

Frequently asked questions

Are free cancellation options available at The Ritz-Carlton, Cleveland?

The Ritz-Carlton, Cleveland provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at The Ritz-Carlton, Cleveland?

As of Jun 8, 2024, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Cleveland on Jun 23, 2024 start from $455.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around The Ritz-Carlton, Cleveland?

This hotel is situated in Downtown Cleveland within a 10-minute walk of JACK Cleveland Casino and Rocket Mortgage FieldHouse. You'll also find Progressive Field and Cleveland Browns Stadium less than a mile away.

Is parking available on site at The Ritz-Carlton, Cleveland?

Yes, valet parking is offered for USD 60 per night with in/out privileges. Electric car charging is also available for guests.

Does The Ritz-Carlton, Cleveland feature a casino?

No, The Ritz-Carlton, Cleveland doesn't have a casino.

Will I find an indoor pool at The Ritz-Carlton, Cleveland?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at The Ritz-Carlton, Cleveland?

Couples will appreciate amenities at this hotel, including around-the-clock room service and a minibar in each guestroom with some featuring lake views.

Are there hot tubs at The Ritz-Carlton, Cleveland?

No, this hotel doesn't have a spa tub.

Does The Ritz-Carlton, Cleveland have a restaurant that serves breakfast?

Yes, The Ritz-Carlton, Cleveland serves a cooked-to-order breakfast for a surcharge each morning at TURN Bar + Kitchen.

Will The Ritz-Carlton, Cleveland allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at The Ritz-Carlton, Cleveland for a fee of USD 150.00 per accommodation, per stay.

Are there connecting rooms at The Ritz-Carlton, Cleveland?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from The Ritz-Carlton, Cleveland?

The closest major airport to The Ritz-Carlton, Cleveland is Cleveland, OH (BKL-Burke Lakefront), which is 2.1 mi away (6 minutes by car). Another top airport is Cleveland Hopkins International Airport (CLE), which is located 12.1 mi away (15-minute drive).

Can I book a room with a balcony at The Ritz-Carlton, Cleveland?

No, you won't find guestrooms with balconies at The Ritz-Carlton, Cleveland.

Does The Ritz-Carlton, Cleveland have a wedding venue?

There are wedding services available at The Ritz-Carlton, Cleveland if that's in your vacation plans.

The Ritz-Carlton, Cleveland Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 159 out of 246 reviews" "
Rating 8 - Good. 51 out of 246 reviews" "
Rating 6 - Okay. 20 out of 246 reviews" "
Rating 4 - Poor. 8 out of 246 reviews" "
Rating 2 - Terrible. 8 out of 246 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

mike

Stayed 1 night in Feb 2024

10/10 Excellent

Pam

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is excellent and very polite
Stayed 5 nights in Jan 2024

8/10 Good

Ryan

Stayed 1 night in Jan 2024

2/10 Terrible

Ryan

Stayed 1 night in Jan 2024

10/10 Excellent

joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ritz Cle
Stayed at the Ritz Carlton Cleveland and took in the Cavs Warriors game. Fantastic place. All around.
Stayed 1 night in Nov 2023

10/10 Excellent

Abdallah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was a very good experience and shall return
Stayed 1 night in Oct 2023

10/10 Excellent

Julie

Stayed 1 night in Aug 2023

6/10 Okay

William

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Good luck. Management is lacking.
Person at front desk was rude upon check-in. $700.00 room was dirty, dusty and had handprints all over the mirror and wine glasses. Asked to speak to a manager and there was no manager on duty. Left my cell number and name for the manager to call and it's been 3 days with no call. Give me a break.
Stayed 2 nights in Aug 2023

10/10 Excellent

Steven, huntington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First i have to say how wonderful the staff is at the hotel. Grace and Alice in the club lounge couldn't have been more helpful. And while there i met Darryl McGarity who is the director of sales and marketing. Although my wife and i were only there for a long weekend he was so kind to spend time with us and discuss area attractions. When I expressed my disappointment at not being able to make it to the local art museum he sent over a book to our room on the treasures of that museum. Truly unexpected and really above and beyond. The hotel restaurant, Turn was also a gem with an interesting menu and delicious food. Location is also excellent and the hotel is really an easy walk to just about anywhere downtown. And of course being a Ritz Carlton it goes without saying that the rooms and other facilities are first class.
Stayed 4 nights in Aug 2023

2/10 Terrible

chris

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
AC in the room wasn’t working so the room got really hot
Stayed 1 night in Aug 2023