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Queens Hotel Cheltenham

4.0 star property
Upscale hotel with 24-hour front desk and restaurant

Choose dates to view prices

Photo gallery for Queens Hotel Cheltenham

Reception
Garden
Exterior
Superior Suite, 1 King Bed, Ensuite | Premium bedding, minibar, in-room safe, desk
Lunch and dinner served
Reviews
8.8

Excellent

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Restaurant

Explore the area

Map
The Promenade, Cheltenham, England, GL50 1NN
  • Popular LocationCheltenham Town Hall4 min walk
  • Popular LocationThe Promenade6 min walk
  • Popular LocationCheltenham Racecourse5 min drive
  • AirportBirmingham (BHX)70 min drive

Room options

View all photos for Superior Double Room, 1 Queen Bed, Ensuite

Premium bedding, minibar, in-room safe, desk

Superior Double Room, 1 Queen Bed, Ensuite

  • 279 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Ensuite, City View

Superior Room, 1 Queen Bed, Ensuite, City View | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Queen Bed, Ensuite, City View

  • 279 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room, 1 King Bed, Ensuite

Executive Double Room, 1 King Bed, Ensuite | Premium bedding, minibar, in-room safe, desk

Executive Double Room, 1 King Bed, Ensuite

  • 365 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Ensuite

Superior Suite, 1 King Bed, Ensuite | Premium bedding, minibar, in-room safe, desk

Superior Suite, 1 King Bed, Ensuite

10/10 Exceptional
  • 409 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Ensuite, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room, 1 King Bed, Ensuite, City View

10/10 Exceptional
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Ensuite

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room, 1 King Bed, Ensuite

10/10 Exceptional
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room, 1 Queen Bed, Ensuite

Classic Double Room, 1 Queen Bed, Ensuite | Premium bedding, minibar, in-room safe, desk

Classic Double Room, 1 Queen Bed, Ensuite

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property
Malmaison Cheltenham
Pet friendly
Free WiFi
Restaurant
Breakfast available
8.6 out of 10, Excellent, (759)
The price is $245
per night
$293 total
includes taxes & fees
Jun 12 - Jun 13
Malmaison Cheltenham

About the neighborhood

Cheltenham

Queens Hotel Cheltenham places you next to Imperial Gardens and within a 5-minute walk of Statue of Edward Wilson. This 84-room, 4-star hotel has a restaurant and 24-hour room service, along with free in-room WiFi.

What's nearby

  • Cheltenham Town Hall - 4 min walk
  • The Promenade - 6 min walk
  • Everyman Theatre - 7 min walk
  • University of Gloucestershire - 12 min walk
  • Cheltenham Racecourse - 5 min drive

Getting around

  • Cheltenham Spa Station - 19 min walk

Restaurants

  • Imperial Gardens - 3 min walk
  • Côte Cheltenham - 4 min walk
  • No. 131 - 2 min walk
  • Rotunda Tavern - 3 min walk
  • The Tavern - 5 min walk

About this property

Queens Hotel Cheltenham

Upscale hotel with 24-hour front desk and restaurant
Guests of Queens Hotel Cheltenham enjoy access to free WiFi in public areas, conference space, and coffee in a common area. Self parking is offered for GBP 20 per night. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a library, express check-in, and express check-out.
Guests can expect free WiFi and 40-inch LED TVs with satellite channels. Beds sport premium bedding and bathrooms offer hair dryers and slippers. Minibars, safes, and phones are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Languages

Arabic, Czech, English, French, German, Hungarian, Italian, Lithuanian, Polish, Romanian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: GBP 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Gold Cup Bar
  • Victoria's

Things to do

  • Bicycle rentals
  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,292 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 50
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 30 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately GBP 20.00 per person
  • Self parking fee: GBP 20 per night
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards.
  • Contactless check-out is available.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cheltenham Mercure
Hotel Mercure Cheltenham
Mercure Cheltenham Hotel
Mercure Cheltenham Queen's
Mercure Cheltenham Queen's Hotel
Mercure Hotel Cheltenham
Mercure Queen's Hotel
Queen's Cheltenham
Queen's Cheltenham Hotel
Queen's Hotel Cheltenham
Queens Hotel Cheltenham MGallery Collection
Queens Hotel MGallery Collection
Queens Cheltenham MGallery Collection
Queens MGallery Collection
Queens Hotel Cheltenham
Mercure Cheltenham

Frequently asked questions

Is free cancellation available at Queens Hotel Cheltenham?

Queens Hotel Cheltenham provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Queens Hotel Cheltenham?

As of May 29, 2024, prices found for a 1-night stay for 2 adults at Queens Hotel Cheltenham on Jun 2, 2024 start from $126.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Queens Hotel Cheltenham?

This hotel is located in Cheltenham, just steps from Imperial Gardens and Cheltenham Town Hall, and within a short walk of The Promenade. You'll also find Everyman Theatre and Cheltenham Playhouse less than a mile away.

Is there parking available at Queens Hotel Cheltenham?

Yes, parking is offered for GBP 20 per night. Accessible parking is also available for guests.

Does Queens Hotel Cheltenham have a casino?

No, Queens Hotel Cheltenham doesn't have a casino.

Is there an indoor pool at Queens Hotel Cheltenham?

No, there is no indoor pool at this hotel.

Is Queens Hotel Cheltenham a good place to stay for couples?

Amenities that appeal to couples at this hotel include around-the-clock room service, a minibar, and premium bedding.

Are there hot tubs at Queens Hotel Cheltenham?

No, there isn't a spa tub at this hotel.

Does Queens Hotel Cheltenham feature a restaurant that includes a breakfast menu?

Yes, Queens Hotel Cheltenham serves a cooked-to-order breakfast for a surcharge each morning at Victoria's.

Does Queens Hotel Cheltenham allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Queens Hotel Cheltenham for a fee of GBP 30 per pet, per night. The property also provides food and water bowls.

Does Queens Hotel Cheltenham have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies at Queens Hotel Cheltenham?

No, there aren't any guestrooms with balconies at Queens Hotel Cheltenham.

Does Queens Hotel Cheltenham have a wedding venue on site?

There are wedding services available at Queens Hotel Cheltenham if that's in your vacation plans.

Queens Hotel Cheltenham Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 509 out of 942 reviews" "
Rating 8 - Good. 287 out of 942 reviews" "
Rating 6 - Okay. 98 out of 942 reviews" "
Rating 4 - Poor. 28 out of 942 reviews" "
Rating 2 - Terrible. 20 out of 942 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Ian

Stayed 1 night in Feb 2024

10/10 Excellent

Richard

Stayed 1 night in Feb 2024

10/10 Excellent

jojo

Stayed 2 nights in Feb 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, comfy clean rooms
Stayed 1 night in Feb 2024

10/10 Excellent

kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel
Stayed 1 night in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice regency style Hotel, good parking,excellent reception staff, room was good size comfortable bed, excellent shower. Good spot for town and nearby restaurants.
Stayed 2 nights in Feb 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Martin

Stayed 2 nights in Feb 2024

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024