$197 Cheap flight deals from Kingston (KIN) to Weston (FLL)

This is usually our go to m spot but we were disgusted and greatly disappointed to find blood on the faucet in a bathroom. We immediately texted "Ivy" our concierge who we received a text from after we checked in. Ivy responded back and so we went about our day expecting to come back to a clean hotel room, or to be moved - since we pais for the ocean view king suite with 2 bathrooms. We were extremely disappointed to return to a bathroom that had not been clean and still reeked of what smelled like menstrual blood. At this point we called front desk spoke to the manager and were told it would be taken care of. After waiting 37 minutes and still no visit from housekeeping, we left the room and went down to the front desk to inquire just how long it would take for housekeeping to come so we could in fact use the second bathroom we were paying for. It was at this point that we were told Housekeeping would be coming immediately. They did- but mind you, this ended up being more than 8 hours after we initially informed the concierge of this issue, to which Ivy led us to believe that she would "absolutely" take care of the matter. Speaking of CONcierge- we got conned... we found out that Ivy was actual an AI chat bot. What a waste, what a major disappointment. Also we weren't welcomed with florida oranges or the glass of proseco as mentioned in their pamphlet. Second time at property and truly looks like someone came in and said hey how can we scale back? Sad in Surfside

Prime location. Connected to shopping mall and high level restaurants. Within walking distance of other restaurants and speakeasies that make Brickell special and busy. Love the amenities in the hotel (pool and fitness center and restaurant on site were great). Great hotel

It was good