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The room was large and spotless. There was no plug for the bath tub. Price was great.

We had a great stay at this hotel. The room was clean, comfortable, and well maintained, and the staff was friendly and welcoming. The location was also very convenient, making it easy to get around and enjoy the area. Overall, it was a very pleasant experience and a good value for the price. I would definitely recommend this hotel and would be happy to stay here again.

I'd like to comment VERY FAVORABLY on both Aidan, the bellman who assisted in getting our luggage up to our room on arrival, and Mark, the bellman who assisted in getting our luggage down to our car upon leaving. Thet were both GREAT!!! Our seaside room was fantastic!! Starting with a very clean and well configured bathroom to our large King Size Bed bedroom which led into another "sitting room" with an additional TV, sofa bed, and small refrigerator before leading out to our outdoor balcony with chairs and a table. Really, really GREAT!!! And the view of the beach and ocean from our balcony was exceptional. Our dinner to celebrate our 54th Wedding Anniversary was also a highlight, starting with unexpected glasses of Champaigne to toast, a surprise Anniversary Card from the Staff, and a complimentary desert. VERY NICE! The staff at the Bar and the Dining Room made my wife and I feel welcome and appreciated.

Terrible experience!Nothing speaks Presidential Or VIP! This place lacks entertainment,internet(worst wifi ever), food selection and customer service when it comes to accommodating! We had an emergency in the kids room due to a big water leak and were told they be moved to a 1st floor in building were we were by 3:30pm. When I went they had a room ready in total opposite side and far from us. So i was told to go back later so they could accomodate in our building. It was 5:27pm and they had another excuse and that a new room in our building and 1st floor was free but was being cleaned. I got upset and left to my room and requested later the manager who came with another story that they had the room ready but in the 2nd floor. Lies after lies! She was non sympathetic to the situation nor went out her way to accommodate the situation. Not even offer a credit nor apology when it was her staff's mistake! She will accommodate english only speaking people! I requested a higher up manager and she said no one was available. Next day no other manager came and apologized. This place has the wrong name! Only friendly people are Eddy at bar and other bar staff, Felix Sanchez and Aneudy at bell boys and Jennifer in restaurant reservations. But that manager lady sucks! And reception people are friendly but are lost! They do nothing to accomodate your requests. I do recall a rep she has curly hair and light eyes who did make one accomodation. Other than that this place sucks!

Spa like

Friendly and helpful staff.

I would like to thank Reunion Front Office Operations team - Tugce, Omaira, Mallory, Darya, also Anya from waterpark team, It is thanks to their warm hospitality and amazing customer service our family returns to Reunion every year! The villas are spacious, with kitchen and silverware. The lazy river in the waterpark and another pool in Seven Eagles are heated. And every time it’s the best vacation ever ! Thank you. Reunion team!