$144 Cheap flight deals from San Francisco (SJC) to Playa del Carmen (CUN)

Its all about the Staff here in addition to the splendid property and food!

Overall a wonderful experience.

Pros: We stayed in one of the beachfront bungalows and had our own private beach access, lounge chairs, even hammocks. THUMP THUMP THUMP My spouse is AFAB non-binary, post-chest surgery and was able to lie in the sun without a top -- something hard to do in a lot of beach spaces. The room looked nice and the bed was comfortable; toilet was separate from sinks and shower, which always helps with 2 people. THUMP THUMP THUMP Cons: The hotel next door plays really loud music from mid-afternoon until midnight or 2am, depending on the night. It's not Maya's fault, but the sound carries over the beach. We chose to go to Tulum because we heard it was quieter than Cancun, but this is unfortunately in the party district. THUMP THUMP THUMP I was able to tune out the music with ear plugs, but this meant that there was no falling asleep to the sound of the waves. My spouse had a harder time with it and had to take sleep aids because the THUMP THUMP THUMP was driving them insane. The lighting in the room is very ambient and relaxing at night, but there is almost no light by the bathroom mirror. THUMP THUMP THUMP If you want to put on makeup or shave, leave the room and find one of the random mirrors gracing the grounds around the hotel. At night, forget it. The restaurant turned us away at 5pm when they close at 6, told us to come back at 8. When we got food at 9 it was cold and underwhelming. If the THUMP THUMP THUMP in this review drives you nuts, look for a different hotel.

Staff was wonderful. Miguel took great care of us at the pool all week.

Cons: - 2nd floor room has a roof few. Barely any ocean very disappointing for the price paid. - I wouldn’t recommend for younger (under 40) couples. Crowd is respectful just may not be right vibe for younger ppl. - Some reservations to restaurants are booked prior to reservation windows open but manager try to make it right if you complain… - The shop downstairs is super overpriced ($61 USD slippers). - beach is tiny - didn’t like room at all.. Pros - Food overall is good but no spices added. Tastes like what it is but fresh. - room service included

The resort was clean, pleasing, and plenty of space. The food however left something to be desired. I feel that quality was sacrificed for quantity. Even the "nicer" dining areas were somewhat of a disappointment. The Flame was a total disappointment. The grilled chicken wasn't grilled and was very dry. The Strip steak wasn't what a Strip steak should be and was mostly fat and gristle. The food at the grills at the pool and the party were fantastic. The staff was great.

Room was a little dated and worn. Staff were excellent.

Cons: - 2nd floor room has a roof few. Barely any ocean very disappointing for the price paid. - I wouldn’t recommend for younger (under 40) couples. Crowd is respectful just may not be right vibe for younger ppl. - Some reservations to restaurants are booked prior to reservation windows open but manager try to make it right if you complain… - The shop downstairs is super overpriced ($61 USD slippers). - beach is tiny - didn’t like room at all.. Pros - Food overall is good but no spices added. Tastes like what it is but fresh. - room service included

This was the best all inclusive repeat I’ve ever visited. The food was phenomenal for all inclusive. The scuba diving was on site and PADI certified charters. The DJ situation needed a little improvement but nonetheless satisfactory. The staff was friendly and fun. This is now my flagship resort and I can’t find better for the price

The resort was clean, pleasing, and plenty of space. The food however left something to be desired. I feel that quality was sacrificed for quantity. Even the "nicer" dining areas were somewhat of a disappointment. The Flame was a total disappointment. The grilled chicken wasn't grilled and was very dry. The Strip steak wasn't what a Strip steak should be and was mostly fat and gristle. The food at the grills at the pool and the party were fantastic. The staff was great.