$61 Cheap flight deals from Houston (HOU) to Aguadilla (SJU)

This was the perfect spot the night before our cruise. Extremely convenient to all of the highlights of San Juan and the cruise port. The staff was excellent and very welcoming

Overpriced food and not worth eating it!

Great location, clean and nicely decorated, friendly staff. Full size bed instead of typical twin. It was a great value I loved it.

The hotel is overrated. The furniture in the rooms are filthy, and with so much condensation the floors are a fall hazard. Poor quality Wi-Fi and we’re charged $5 for utensils for our room service order. We could never reach the front desk even prior to check in to set up special in room services. The staff was very lackadaisical. This anniversary stay was very disappointing.

First and foremost, I want to commend your exceptional staff. From Frances at the front desk to Luis at the pool bar, and the friendly attendants handing out towels and welcoming guests at the front door — everyone was warm, professional, and truly a highlight of our stay. On the surface, the hotel is visually stunning. However, some concerns became apparent once we looked a bit deeper. In our room (935), the wood veneer on the dresser was bubbling, detracting from the room’s presentation. The bathroom felt quite small for a property carrying a five-star designation, and the carpeting showed noticeable wear. In the lobby, the billiard table was in such poor condition that it might be better removed altogether if not going to be properly maintained. The elevators were dimly lit and felt somewhat dated — more in line with a 3- to 4-star experience than what one expects from a five-star resort. While your outstanding staff goes a long way in creating a positive impression, there’s only so much they can do to compensate for these shortcomings in the physical experience. One final note, and this is not unique to your property: resort fees. It’s always a disappointment to see these charges tacked on at checkout. It feels misleading — like a last-minute add-on rather than part of the actual room rate. Transparency goes a long way, and including these fees upfront would make the process feel more honest and guest-focused. Thank you for your hospitality,

Great location and staff. Clean and comfortable

We enjoyed our stay. Our room was small but still convenient for what we needed. Beach towels were provided as long as you return. The only hassle we encountered was the walk to the parking lot is about 6mins but that is no fault of hotel. Just each outting it became annoying and took time and we had to haul or belongings but we still made it work. We would return again.

Beautiful resort with their own private island!