Hoteles románticos en Zona histórica

"todo bien"

"Love"

"Terrible service. I'm trying to check in and the woman at the front desk is totally rude. It's 3:30 and my room isn't ready. The only solution she gives me is to get out of here if it bothers me. I've been a client of this hotel for a long time and the only one I've always had problems with is her. I think it's a matter of discrimination and I feel totally disgusted. They don't have a bit of empathy. I'm with my service dog because I'm a sick person. I feel very bad about the treatment I received. Fortunately, they changed shifts and the person who came in was very attentive and compassionate with my situation. They should have better customer service because we pay for a service and to be calm, not for them to treat us badly and tell us to leave if this situation bothers you. It's not right. I will never return to this hotel. Sadly, it bothers me because it was close to the hospital where they do my therapies."