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Thompson Zihuatanejo, A Beach Resort, by Hyatt

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Photo gallery for Thompson Zihuatanejo, A Beach Resort, by Hyatt

On the beach, sun loungers, beach towels
Suite (Swim-Up) | Bathroom shower
Terrace/patio
Lobby
1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Playa La Ropa S/N, Zihuatanejo, GRO, 40880
  • Place, Zihuatanejo Bay
    ‪1 min walk‬
  • Place, La Ropa Beach
    ‪13 min walk‬
  • Place, La Madera Beach
    ‪4 min drive‬
  • Airport, Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Beachfront

Terrace/patio

Suite, 2 Bedrooms, Beachfront

  • Ocean view
  • 1858 sq ft
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms, Garden View (Garden)

Suite, 2 Bedrooms, Garden View (Garden) | Living room | 24-inch plasma TV with satellite channels, TV, iPod dock

Suite, 2 Bedrooms, Garden View (Garden)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1100 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms, Lagoon View (Lagoon)

24-inch plasma TV with satellite channels, TV, iPod dock

Suite, 2 Bedrooms, Lagoon View (Lagoon)

8.8 out of 10
Excellent
(3 reviews)
  • Lagoon view
  • 1204 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Suite, Beachfront (Plunge Pool)

Suite, Beachfront (Plunge Pool) | 1 bedroom, premium bedding, minibar, in-room safe

Suite, Beachfront (Plunge Pool)

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 1207 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Plunge Pool)

Room, 1 King Bed (Plunge Pool) | Terrace/patio

Room, 1 King Bed (Plunge Pool)

9.8 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 650 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed

9.2 out of 10
Wonderful
(13 reviews)
  • Garden view
  • 650 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Swim-Up)

Suite (Swim-Up) | Pool | 3 outdoor pools, pool umbrellas, sun loungers

Suite (Swim-Up)

9.6 out of 10
Exceptional
(8 reviews)
  • Beach view
  • 535 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Lagoon View (Plunge Pool)

Suite, Lagoon View (Plunge Pool) | 1 bedroom, premium bedding, minibar, in-room safe

Suite, Lagoon View (Plunge Pool)

9.0 out of 10
Wonderful
(4 reviews)
  • Lagoon view
  • 1048 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Terrace, Ocean View

24-inch plasma TV with satellite channels, TV, iPod dock

Suite, Terrace, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1100 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Thompson)

Suite (Thompson) | 1 bedroom, premium bedding, minibar, in-room safe

Suite (Thompson)

  • Ocean view
  • 1465 sq ft
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds (Lagoon Suite)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 2 Queen Beds (Lagoon Suite)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Zihuatanejo

Located in Playa La Ropa, Thompson Zihuatanejo, A Beach Resort, by Hyatt is adjacent to Zihuatanejo Bay and within a 15-minute walk of popular sights like La Ropa Beach. This 56-room, 5-star resort welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and 2 restaurants.
View more Resorts in ZihuatanejoOpens in a new window

What's nearby

  • Zihuatanejo Bay - 1 min walk - 0.1 miles
  • La Ropa Beach - 13 min walk - 0.7 miles
  • Virgin of the Tree - 3 min drive - 0.8 miles
  • La Madera Beach - 4 min drive - 1.2 miles
  • Kioto Plaza - 4 min drive - 1.5 miles

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 20 min drive

Restaurants

  • ‪Restaurante El Pirata - ‬15 min walk
  • ‪La Gaviota - ‬16 min walk
  • ‪La Perla Restaurante - ‬10 min walk
  • ‪Hao - ‬1 min walk
  • ‪Loot Surf & Lifestyle - ‬2 min walk

About this property

Thompson Zihuatanejo, A Beach Resort, by Hyatt

Guests of Thompson Zihuatanejo, A Beach Resort, by Hyatt have access to a full-service spa, 3 outdoor pools, and a children's pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 116 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this beach resort include a gym, outdoor tennis courts, and free WiFi in public areas.
24-inch plasma TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Other standard amenities include balconies, iPod docks, and sitting areas.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include sports massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 11:30 AM for a fee: USD 28 for adults and USD 28 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • CENIZA
  • HAO

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Shopping
  • Tennis lessons
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sports massages

Accessibility

  • No elevator

More

  • 2 floors
  • 4 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch plasma TV with premium satellite channels
  • iPod dock
  • Pay movies

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per pet, per stay

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 28 for adults and USD 28 for children
  • Airport shuttle fee: USD 116 per vehicle (one-way)
  • Pet fee: USD 100 per pet, per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Viceroy Hotel Zihuatanejo

Thompson Zihuatanejo Hotel

Zihuatanejo Viceroy

The Tides Hotel Zihuatanejo

The Tides Resort Zihuatanejo

The Tides Zihuatanejo Hotel Zihuatanejo

Tides Zihuatanejo

Villa Del Sol Zihuatanejo

Zihuatanejo Destination

Villa Sol Resort Zihuatanejo

Villa Sol Zihuatanejo

Thompson Zihuatanejo Resort

Thompson Resort

Thompson Zihuatanejo Resort

Resort Thompson Zihuatanejo Zihuatanejo

Zihuatanejo Thompson Zihuatanejo Resort

Resort Thompson Zihuatanejo

Thompson Zihuatanejo Zihuatanejo

Villa del Sol Resort Zihuatanejo

Hotel Zihuatanejo a Destination Hotel

Viceroy Zihuatanejo

Thompson Resort

Thompson

Frequently asked questions

Is free cancellation available at Thompson Zihuatanejo, A Beach Resort, by Hyatt?

Thompson Zihuatanejo, A Beach Resort, by Hyatt offers free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Thompson Zihuatanejo, A Beach Resort, by Hyatt?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Thompson Zihuatanejo, A Beach Resort, by Hyatt on Jun 15, 2026 start from $243, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Thompson Zihuatanejo, A Beach Resort, by Hyatt?

This resort is situated in Playa La Ropa within a short 1-minute walk of Zihuatanejo Bay and also 14 minutes on foot from La Ropa Beach. You'll also find La Madera Beach and Virgin of the Tree less than a mile away.

Is there parking available at Thompson Zihuatanejo, A Beach Resort, by Hyatt?

Yes, valet and self parking are offered for free at the resort.

Is there a spa at Thompson Zihuatanejo, A Beach Resort, by Hyatt?

There is a full-service spa available for guests to enjoy and services include sports massages, Ayurvedic treatments, and reflexology.

Are there luxury amenities available at Thompson Zihuatanejo, A Beach Resort, by Hyatt?

Yes, guests can indulge in luxuries such as 3 outdoor pools, an ocean-view restaurant, and a swim-up bar at this resort.

Does Thompson Zihuatanejo, A Beach Resort, by Hyatt include a casino?

No, Thompson Zihuatanejo, A Beach Resort, by Hyatt doesn't have a casino.

Will I find an indoor pool at Thompson Zihuatanejo, A Beach Resort, by Hyatt?

No, this resort doesn't have an indoor pool; however, there are 3 outdoor pools.

What do couples enjoy most about Thompson Zihuatanejo, A Beach Resort, by Hyatt?

This beachfront resort offers many amenities for couples such as an ocean-view restaurant and 3 outdoor pools with some guestrooms featuring a private plunge pool.

Does Thompson Zihuatanejo, A Beach Resort, by Hyatt have a hot tub?

No, this resort doesn't have a spa tub.

Does Thompson Zihuatanejo, A Beach Resort, by Hyatt have a restaurant that serves breakfast?

Yes, Thompson Zihuatanejo, A Beach Resort, by Hyatt has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Does Thompson Zihuatanejo, A Beach Resort, by Hyatt allow pets to stay for free?

Although they can't stay for free, pets are welcome at Thompson Zihuatanejo, A Beach Resort, by Hyatt for a fee of USD 100 per pet, per stay.

Does Thompson Zihuatanejo, A Beach Resort, by Hyatt have connecting rooms available?

No, this resort doesn't feature connecting guestrooms.

What is the closest airport to Thompson Zihuatanejo, A Beach Resort, by Hyatt?

The closest major airport to Thompson Zihuatanejo, A Beach Resort, by Hyatt is Ixtapa - Zihuatanejo Intl. Airport (ZIH), which is 8.6 mi away (20 minutes by car).

Are there rooms with balconies at Thompson Zihuatanejo, A Beach Resort, by Hyatt?

Yes, every guestroom at Thompson Zihuatanejo, A Beach Resort, by Hyatt comes with a balcony and some offer ocean and garden views.

Does Thompson Zihuatanejo, A Beach Resort, by Hyatt have a wedding venue on site?

There are wedding services available at Thompson Zihuatanejo, A Beach Resort, by Hyatt if that's in your vacation plans.

Thompson Zihuatanejo, A Beach Resort, by Hyatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 491 out of 655 reviews
Rating 8 - Good. 117 out of 655 reviews
Rating 6 - Okay. 24 out of 655 reviews
Rating 4 - Poor. 10 out of 655 reviews
Rating 2 - Terrible. 13 out of 655 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Everything was wonderful. Will be back!
Stayed 7 nights in Feb 2026

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Great location and service.
Stayed 4 nights in Feb 2026

10/10 Excellent

Elaine, Scottsdale

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
EVERYTHING WAS FABULOUS!!!!
Stayed 7 nights in Feb 2026

10/10 Excellent

Carl, Lafayette

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful, from check in to service at the beach (thanks Juan!), facilities and food also excellent. We really loved the location on the playa. Will go again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Marshall

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The entire Thompson Hotel was excellent. The entire Hotel seems to have been upgraded. We've been staying at the hotel before it was the Thompson and it has never been as nice as it is now. Great management, great staff A wonderful establisment.
Stayed 7 nights in Jan 2026

10/10 Excellent

Francisco J

Stayed 2 nights in Dec 2025

8/10 Good

NADER

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is great. Rooms are nice. Service not as good as it used to be.
Stayed 7 nights in Dec 2025

10/10 Excellent

Myriam

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything from the customer service, location, views, and hotel itself, was perfect.
Stayed 3 nights in Oct 2025

10/10 Excellent

Esther

Liked: Cleanliness, property conditions & facilities
This was my third time here and I really love it. It is a small resort on the most beautiful stretch of beach imaginable. Tha staff are very helpful and seem genuine. It is relaxed but with every attention to detail It is the perfect place to come and appreciate the beauty of the region and the luxury of the hotel
My patio
Stayed 8 nights in Nov 2025

10/10 Excellent

Allan

Stayed 4 nights in Oct 2025

10/10 Excellent

Liz

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed 6 nights at this resort. It was low season and never once had to wait for anything! The staff made us feel so welcome and spoiled. The room and grounds were impeccably clean, the gym was well equipped. The bars and restaurant were excellent. Highly recommend and will definitely return! Thank you!
Stayed 6 nights in Sep 2025

10/10 Excellent

Oscar, El Paso

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay. Rooms clean, well kept and beautiful. Staff super friendly and attentive. Can’t wait to go back.
Stayed 4 nights in Sep 2025

8/10 Good

Svetlana, Newport Beach

Traveled with partner
Liked: Cleanliness, staff & service
During our stay I noticed a few bugs in the room.
Stayed 4 nights in Aug 2025

10/10 Excellent

MOSES

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Glad we decided to try this place out, definetly will be coming back
Stayed 2 nights in Aug 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful spot on the beach!
Stayed 3 nights in Jul 2025

10/10 Excellent

Estela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was immaculate and food was yummy. Very exclusive…can’t wait ti go back!
Stayed 5 nights in Aug 2025

10/10 Excellent

Nazneen Darius

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite place to go as a family!
Stayed 7 nights in Jul 2025

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except Wi-Fi was spotty.
Stayed 4 nights in Jul 2025

4/10 Poor

Haydee Monserrat

Stayed 1 night in Jul 2025

10/10 Excellent

Ava, Beverly Hills

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely beachfront property, incredible staff, delicious food and drinks, and beautiful grounds. Will definitely return!
Stayed 3 nights in Jul 2025

2/10 Terrible

Steven, Los Angeles

Stayed 6 nights in Dec 2024

10/10 Excellent

Anne

Stayed 3 nights in Jul 2025

10/10 Excellent

GABRIELLA

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Calm serenity with impeccable service !!!! Great location and the grounds are beautiful….. my new favorite place 😎
Stayed 6 nights in May 2025

10/10 Excellent

Rosa

Liked: Cleanliness, amenities, property conditions & facilities
Loved the property and amenities. Both restaurants and room service was great. The quality of drinks were amazing. I will definitely be back. One of the best beaches, clean.
Stayed 4 nights in Jun 2025

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