8/10 Good
Thomas R., Guthrie Center, Iowa
Jan 11, 2025
Liked: Cleanliness
Beautiful Location, BUT!!
The location and property were awesome. The view was spectacular, and the daily views were enjoyable to watch. Some things were not what we would call acceptable and need attention. Prior to arriving, made attempts to find exactly where the location was for transportation to the room. This was not communicated and some stressful moment accrued and didn’t start our time there pleasant. After arrival, the tour and explanation of the property was top notch . The dishwasher was out of operation, and looks like it has been for quit awhile. After a few hours there we noticed a few things that we wanted to address. We contact our manager, and he arrived later the next day. One; for four people in the property, there was only three beach towels, one bath towel per person, only one wash cloth and two hand towels. We were to stay in the property for 9 days. It was discussed about house keeping. One was to be arranged once at no charge. The gentleman was to text me with a day and time. Never happened and my wife ended up cleaning the property one day. And finally, we needed a jug of water to finish out the week. This took two days to receive an answer, and when we did receive the water, the price was different (lower) then the first one. As far as comfort, for there being four of us in the property, the pool patio is EXTREMELY small, and only really good for two people. The main room has no A/C and room gets extensively warm in the afternoons, so be aware.
Thomas R.
Stayed 8 nights in Jan 2025