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Aparthotel

Naco Aparthotel by Arca Spa

4.0 star property
Mountain ski retreat with full-service spa and indoor pool

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Photo gallery for Naco Aparthotel by Arca Spa

Interior entrance
Junior Suite | Living room | Flat-screen TV
Spa
Suite (Rooftop) | In-room dining
Junior Suite | 3 bedrooms, hypo-allergenic bedding, in-room safe, desk

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Kitchen
  • Laundry

Explore the area

View in a map
Spissstrasse 44, Zermatt, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt–Sunnegga Funicular
    ‪5 min walk‬
  • Place, Zermatt - Furi
    ‪10 min walk‬
  • Airport, Sion (SIR)
    ‪82 min drive‬

Room options

View all photos for Studio (North)

Studio (North) | 3 bedrooms, hypo-allergenic bedding, in-room safe, desk

Studio (North)

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio (South)

3 bedrooms, hypo-allergenic bedding, in-room safe, desk

Studio (South)

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment

Apartment | 3 bedrooms, hypo-allergenic bedding, in-room safe, desk

Apartment

  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite (Rooftop)

Suite (Rooftop) | Living area | Flat-screen TV

Suite (Rooftop)

  • 4 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Junior Suite

Junior Suite | Living room | Flat-screen TV

Junior Suite

  • 549 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Double Bed (Matterhorn View)

3 bedrooms, hypo-allergenic bedding, in-room safe, desk

Studio, 1 Double Bed (Matterhorn View)

  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment (Garden)

Apartment (Garden) | 3 bedrooms, hypo-allergenic bedding, in-room safe, desk

Apartment (Garden)

  • 3 bedrooms
  • Sleeps 7
  • 3 Double Beds

About the neighborhood

Zermatt

Naco Aparthotel by Arca Spa places you next to Zermatt-Matterhorn Ski Paradise and within a 5-minute walk of Tour Monte Rosa. This 25-room, 4-star aparthotel welcomes guests with free breakfast, a full-service spa, and an indoor pool.
View more Aparthotels in ZermattOpens in a new window

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt Visitor Center - 3 min walk - 0.2 miles
  • Zermatt–Sunnegga Funicular - 5 min walk - 0.3 miles
  • Zermatt - Furi - 10 min walk - 0.5 miles
  • Sunnegga Ski Resort - 18 min walk - 1.0 mile

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 3 min walk
  • Sion (SIR) - 103 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Restaurant Derby - ‬6 min walk
  • ‪Le Petit Royal - ‬6 min walk
  • ‪Golden India - ‬5 min walk
  • ‪Schweizerhof Kitchen - ‬5 min walk

About this property

Naco Aparthotel by Arca Spa

Mountain ski retreat with full-service spa and indoor pool
Guests staying at Naco Aparthotel by Arca Spa enjoy access to a full-service spa, an indoor pool, and a sauna. The front desk has multilingual staff that can help with luggage storage and securing valuables. Other amenities at this ski aparthotel include free WiFi in public areas, free newspapers, and a terrace.
Each apartment is soundproofed and features a kitchenette and space to spread out with 3 bedrooms. A flat-screen TV comes with cable channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers, slippers, and bathrobes. Other standard amenities include an electric kettle, free local calls, and a safe.
Recreational amenities at the aparthotel include an indoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Arca. Services include massages. The spa is open daily.

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Sauna, aromatherapy, hot stone massages, deep-tissue massages
Arca Aparthotel & Spa
  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
9.6 out of 10, Exceptional, 189 reviews
$285 nightly
The price is $306
Dec 10 - Dec 11
Total with taxes and fees
Arca Aparthotel & Spa

Property amenities

Ski

  • Close to skiing
  • Ski lifts nearby
  • Ski runs nearby

Pool/Spa

  • Full-service spa
  • Indoor pool
  • Massage
  • Pool loungers
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Children stay free (see details)

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM

Bedrooms

  • 3 bedrooms
  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Smoking not allowed

Services and conveniences

  • Electrical adapters
  • Free local calls
  • Free newspapers in lobby
  • Guidebooks
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Restaurant dining guides
  • Safe
  • Safe at front desk

Location highlights

  • In the mountains

Things to do

  • Bicycle rentals
  • Sledding
  • Snowboarding
  • Snowshoeing

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 25 units
  • Bicycle rentals
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staffed during limited hours
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Kitchen/kitchenette fee: CHF 30 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
  • Check-in: 3:00 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards.
  • Onsite safety features include a smoke detector.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 9:30 PM.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Naco Aparthotel Spa
Naco By Arca Spa Zermatt
Naco Aparthotel by Arca Spa Zermatt
Naco Aparthotel by Arca Spa Aparthotel
Naco Aparthotel by Arca Spa Aparthotel Zermatt

Frequently asked questions

Is free cancellation available at Naco Aparthotel by Arca Spa?

Naco Aparthotel by Arca Spa provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What's there to do near Naco Aparthotel by Arca Spa?

This aparthotel is located in Zermatt, just steps from Zermatt-Matterhorn Ski Paradise and Tour Monte Rosa, and within a short walk of Zermatt–Sunnegga Funicular. You'll also find Matterhorn Museum and Zermatt - Furi less than a mile away.

Is there parking available at this aparthotel?

No, there isn't parking at this aparthotel.

Is there a spa available at Naco Aparthotel by Arca Spa?

Arca is the aparthotel's full-service spa and services include massages.

Does Naco Aparthotel by Arca Spa include a casino at the property?

No, Naco Aparthotel by Arca Spa doesn't have a casino.

Is there an indoor pool at Naco Aparthotel by Arca Spa?

Yes, this aparthotel has an indoor pool. Guests have pool access between 8:00 AM and 9:30 PM.

What amenities will couples enjoy at Naco Aparthotel by Arca Spa?

Amenities that appeal to couples at this aparthotel include a kitchenette, bathrobes, and slippers.

Are there hot tubs at Naco Aparthotel by Arca Spa?

No, but guests can enjoy a steam room at this aparthotel.

Does Naco Aparthotel by Arca Spa have a restaurant with a breakfast menu?

Naco Aparthotel by Arca Spa offers free buffet breakfast each morning though there is no restaurant.

Does Naco Aparthotel by Arca Spa allow pets to stay free of charge?

No, pets aren't allowed at Naco Aparthotel by Arca Spa though service animals are welcome.

Are there connecting rooms at this aparthotel?

No, there aren't connecting rooms at this aparthotel.

How far is the airport from Naco Aparthotel by Arca Spa?

The closest major airport to Naco Aparthotel by Arca Spa is Sion (SIR), which is about 23.9 mi away.

Can I book a room with a balcony at Naco Aparthotel by Arca Spa?

No, at Naco Aparthotel by Arca Spa, there aren't any apartments that list a balcony.

Reviews

Naco Aparthotel by Arca Spa Reviews

9.8

Exceptional

10/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 124 out of 136 reviews
Rating 8 - Good. 10 out of 136 reviews
Rating 6 - Okay. 2 out of 136 reviews
Rating 4 - Poor. 0 out of 136 reviews
Rating 2 - Terrible. 0 out of 136 reviews

Reviews

10/10 Excellent

Armin, Sarasota

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It a great place to stay. Looks really modern and newly renovated. Will definitely recommend and stay again. Breakfast is great also.
Stayed 2 nights in Jul 2025

10/10 Excellent

Williamson

Liked: Cleanliness, room comfort

Terrific value from a hotel snob

I usually find faults in hotels but this hotel has tremendous value and is clean. We enjoyed the indoor saltwater pool and the convenience from the train station. Breakfast had solid mix of western comforts and more traditional local fare. Enjoyed so much we actually extended the stay by a day.
Stayed 1 night in Jul 2025

10/10 Excellent

Awais, Millburn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
What an amazing place to stay In Zermatt, away from the noise but still very close to everything and the train station. Large rooms with all amenities and very clean and comfortable. Made our stay memorable
Stayed 2 nights in Jul 2025

8/10 Good

mc

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff are very helpful.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lillian

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
good breakfast selection, great spa pool and steam room, would highly recommand
Stayed 2 nights in Jun 2025

10/10 Excellent

Fion

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and helpful staff providing maps and recommendations for hikes, would definitely come again!
Stayed 2 nights in Jun 2025

10/10 Excellent

gayatri

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sum Wai

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
My family love it a lot.
Stayed 2 nights in Apr 2025

10/10 Excellent

Colin Smith

Traveled with group
Liked: Cleanliness, room comfort

Excellent apart-hotel

All the reviews are spot-on. The Naco apartments are great - clean, well set out and have much better amenities than I was expecting. The pool/spa area is really nice and breakfast is excellent. Also everyone was really helpful and we much appreciated the baggage being taken to the train station!
Stayed 4 nights in Apr 2025

10/10 Excellent

kevin

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Elaine

Traveled with group
Liked: Cleanliness, room comfort
Easy walk from the train. The staff were very helpful. Room was clean and large with a nice balcony. Spa was fantastic as was the breakfast. All in all, a great stay!
Stayed 3 nights in Feb 2025

10/10 Excellent

Syd

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is an outstanding hotel with nice accomodations, friendly staff, and excellent location at a great value. The pool and spa are nice, and the breakfast buffet is a great start to the day. It is conveniently located to the bus transportation to all of the slopes, and is an easy walk from the train station. The room itself was very clean and modern. Our family was truly delighted with our stay. If you are considering, don't hesitate!
Stayed 4 nights in Mar 2025

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Good location with a good Spa facility including both steam room and dry sauna, pool was clean with a number of different water jets to soothe the sore muscles, along with an air jet bed. Room was good with a small locket/eating area that was equipped for short stays. There is a bar that has load music close by that could disturb your sleep if you don’t have ear plugs. It was load!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Kris

Liked: Cleanliness, property conditions & facilities
Perfect apartment for a family of four. Very clean, modern and spacious
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort

Lovely Naco!

This was a wonderful hotel, especially for our family. Front desk staff is very kind and helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Mingqi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I had a studio (north) room. It is spacious and bathroom is modern. The room has a balcony with mountain view. Full kitchen. Not far from train station but in a quiet area. Breakfast is excellent. Indoor pool is also a plus. Like the place very much.

10/10 Excellent

Kelley

Traveled with family
Liked: Cleanliness, room comfort

Stay Here!

Wonderful room, beautiful location, had a balcony facing the Matterhorn! The breakfast was awesome, the staff was all pleasant!
Stayed 3 nights in Oct 2024

8/10 Good

Atsushi

Traveled with family
Stayed 2 nights in Oct 2024

10/10 Excellent

Alan

Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kym

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, modern, spacious rooms. Front desk is very nice and location is good and close to train station. Best I have seen in Switzerland for the price.
Stayed 4 nights in Aug 2024

10/10 Excellent

priyamvada

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Steve

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Sheila Marie

Liked: Cleanliness, property conditions & facilities
Clean! New property
Stayed 2 nights in Aug 2024

10/10 Excellent

Hoai

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Walkable, close to train station, restaurants, indoor pool and sauce were great, breakfast is ok, would stay again
Stayed 2 nights in Aug 2024

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