Hotel Alpina

2.0 star property
Hotel in Zermatt, steps from Matterhorn Museum

Choose dates to view prices

Photo gallery for Hotel Alpina

Exterior
1 bedroom, in-room safe, desk, cribs/infant beds
Property grounds
Daily buffet breakfast (CHF 25 per person)
Property grounds

Popular amenities

  • Pet friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
5 Englischer Viertel, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Matterhorn Museum
    ‪2 min walk‬
  • Zermatt-Furi Gondola
    ‪10 min walk‬
  • Sion (SIR)

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Room options

Standard Double Room

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

Triple Room

7.6 out of 10
Good
(8 reviews)
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Bed

Standard Single Room

8.4 out of 10
Very good
(17 reviews)
  • Sleeps 1
  • 1 Twin Bed

Double Room

8.6 out of 10
Excellent
(24 reviews)
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

Single Room with Shared Bathroom

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Zermatt

Hotel Alpina places you next to Matterhorn Museum and a short stroll from other popular sights like Forest Fun Park. This 23-room hotel welcomes guests with conveniences like free in-room WiFi, a library, and free newspapers in the lobby.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Matterhorn Museum - 2 min walk - 0.1 miles
  • Zermatt - Furi - 2 min walk - 0.1 miles
  • Zermatt–Sunnegga Funicular - 5 min walk - 0.3 miles
  • Zermatt-Furi Gondola - 10 min walk - 0.5 miles

Getting around

  • Zermatt Gornergratbahn Station - 7 min walk

Restaurants

  • ‪Brown Cow - pub - ‬3 min walk
  • ‪Old Zermatt - ‬3 min walk
  • ‪Pizzeria Ristorante Molino Seilerhaus - ‬4 min walk
  • ‪Stefanie's Creperie - ‬3 min walk
  • ‪Zermatt Kaffee Rösterei & Kitchen - ‬2 min walk

About this property

Hotel Alpina

Hotel in Zermatt, steps from Matterhorn Museum
Hotel Alpina features free WiFi in public areas, a library, and free newspapers. Front-desk staff can assist with tours or tickets, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a terrace, a garden, and a picnic area.
66-cm TVs are available for entertainment, and guests can stay connected with free WiFi. Safes and desks are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, German, Italian, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 25 for adults and CHF 25 for children

Things to do

  • Hiking/biking trails
  • Ice skating
  • Library
  • Mountain biking
  • Rock climbing
  • Ski storage
  • Sledding

Family friendly

  • Crib (surcharge)

Conveniences

  • Free newspapers in lobby
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 66-cm TV

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
This property is in a car-free zone and can be reached only by train or taxi.

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CHF 25.00 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for CHF 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 25 for adults and CHF 25 for children
  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Air conditioning is not provided
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Air conditioning is not provided.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Hotel Alpina Hotel
Hotel Alpina Zermatt
Hotel Alpina Hotel Zermatt

Frequently asked questions

Are free cancellation options available at Hotel Alpina?

Hotel Alpina provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What's there to see around Hotel Alpina?

Guests positively rate the hotel's walkable location in Zermatt, just steps from Zermatt-Matterhorn Ski Paradise and Matterhorn Museum, and within a short walk of Zermatt - Furi. You'll also find Zermatt–Sunnegga Funicular and Zermatt-Furi Gondola less than a mile away.

Is there parking available at Hotel Alpina?

No, there isn't parking at this hotel.

Does Hotel Alpina have a casino at the property?

No, Hotel Alpina doesn't have a casino.

Will I find an indoor pool at Hotel Alpina?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Alpina?

Couples will appreciate amenities like a terrace, an outdoor entertainment area, and a hair salon at this hotel.

Does Hotel Alpina have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Alpina have a restaurant with a breakfast menu?

Hotel Alpina offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Hotel Alpina allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hotel Alpina for a fee of CHF 25.00 per pet, per night. The property also provides food and water bowls.

Does Hotel Alpina have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Alpina?

The closest major airport to Hotel Alpina is Sion (SIR), which is about 24 mi away.

Are there rooms with balconies that I can book at Hotel Alpina?

No, there aren't any guestrooms with balconies at Hotel Alpina.

Hotel Alpina Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 202 out of 389 reviews
Rating 8 - Good. 122 out of 389 reviews
Rating 6 - Okay. 39 out of 389 reviews
Rating 4 - Poor. 12 out of 389 reviews
Rating 2 - Terrible. 14 out of 389 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Changbin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, in house breakfast is very much appreciated. Very clean room and seemed newly renovated floor and bathroom with a deep tub and the bed for a youth is excellent and can be put out to the 3rd bed for a family of 4. We loved the hotel.
Stayed 2 nights in Jun 2025

6/10 Okay

Beth

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

8/10 Good

Esteban

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but cozy room. The staff were very friendly. Very clean and maintained.
Stayed 2 nights in Apr 2025

10/10 Excellent

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was great. Quiet at night
Stayed 2 nights in Apr 2025

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service
Cozy and clean room with a view of the Matterhorn. Older space but it was well maintained. Easy to walk to what you needed.
Stayed 2 nights in Mar 2025

8/10 Good

Brooklyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and friendly staff. Cleaned rooms every morning and never had any problems. Checking in and out was easy. Well priced
Stayed 6 nights in Mar 2025

6/10 Okay

Kailai

Stayed 1 night in Mar 2025

10/10 Excellent

Charley

Liked: Staff & service, property conditions & facilities
A great, affordable option in Zermatt.
Stayed 3 nights in Feb 2025

10/10 Excellent

STEPHEN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for my needs. Clean and updated
Stayed 5 nights in Feb 2025

10/10 Excellent

Thomas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for a reasonable price. It was about a 15 minute walk to both ski access points.
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This Hotel is owned by the 5 Star Grand Hotel Zermatterhof and you have access to their facility at a cost. The Alpina does not have a Front Desk, so you must go to the 4 Star Hotel Tannenhof for Check In and such. Nice Affordable Hotel.
Stayed 4 nights in Jan 2025

8/10 Good

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Jonathan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Zachary

Stayed 3 nights in Jan 2025

10/10 Excellent

Anum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ann-Victoria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay there! Great views and amazing time! Highly recommend
Stayed 1 night in Oct 2024

4/10 Poor

Claudine

Disliked: Staff & service, property conditions & facilities
Walls are very thin, can hear everything from every room. Pillows were non existent. Advised reception of closet not closing and shower not draining properly, no one came to check on our room even though we were told someone would. Disappointing stay. Only positive was the breakfast was very good variety.
Stayed 3 nights in Jan 2025

8/10 Good

Rhiannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dream experince

This hotel is beside the Hotel Tannenhof which is the lobby you go to to check in. Hotel Alpina is the epitome of what you would expect for a swiss hotel stay. I loved everything about it. The room with a balcony, the elevator with its quirks, and the community guest area. Highly recommend taking the Matterhorn Glacier Express to get the most amazing mountain views. October also provided jaw dropping colours. For me this was a dream come true stay.
Stayed 1 night in Oct 2024

6/10 Okay

Jie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Heater was not working for 2 days
Stayed 5 nights in Dec 2024

8/10 Good

Arhondisa

Liked: Cleanliness, staff & service, property conditions & facilities
Small but cute and warm rooms. Location very convenient
Stayed 3 nights in Dec 2024

8/10 Good

Eric

Traveled with partner
Liked: Cleanliness
Traditional lodgings that are safe and clean. The water is warm and very strong. Don't expect any extras, but for a nice, basic room that doesn't break the bank, it works well!
Stayed 1 night in Dec 2024

10/10 Excellent

Debby, Walnut Creek

Stayed 2 nights in Nov 2024