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Hotel Alpina

2.0 star property

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Photo gallery for Hotel Alpina

Exterior
Daily buffet breakfast for a fee
Property grounds
Exterior
Garden

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Housekeeping

Explore the area

View in a map
5 Englischer Viertel, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪2 min walk‬
  • Place, Matterhorn Museum
    ‪2 min walk‬

Room options

View all photos for Triple Room

Triple Room | In-room safe, desk, cribs/infant beds, free WiFi

Triple Room

8.0 out of 10
Very good
(14 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Bed
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, cribs/infant beds, free WiFi

Standard Double Room

8.4 out of 10
Very good
(27 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed
  • Free WiFi

View all photos for Double Room

Double Room | In-room safe, desk, cribs/infant beds, free WiFi

Double Room

8.4 out of 10
Very good
(33 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed
  • Free WiFi

View all photos for Single Room with Shared Bathroom

Single Room with Shared Bathroom | In-room safe, desk, cribs/infant beds, free WiFi

Single Room with Shared Bathroom

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Single Room

Standard Single Room | In-room safe, desk, cribs/infant beds, free WiFi

Standard Single Room

8.6 out of 10
Excellent
(22 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Zermatt

Hotel Alpina places you next to Matterhorn Museum and a short stroll from other popular sights like Forest Fun Park. This 23-room hotel welcomes guests with conveniences like free in-room WiFi, a library, and free newspapers in the lobby.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt - Furi - 2 min walk - 0.1 miles
  • Furi Ski Area - 2 min walk - 0.1 miles
  • Furi - Riffelberg - 2 min walk - 0.1 miles
  • Matterhorn Museum - 2 min walk - 0.1 miles

Getting around

  • Zermatt Gornergratbahn Station - 7 min walk

Restaurants

  • ‪Hotel Post Zermatt - ‬3 min walk
  • ‪Brown Cow Pub - ‬3 min walk
  • ‪Old Zermatt - ‬3 min walk
  • ‪Whymper-Stube - ‬3 min walk
  • ‪Ristorante Molino Seilerhaus - ‬4 min walk

About this property

Hotel Alpina

Hotel Alpina features free WiFi in public areas, a library, and free newspapers. Front-desk staff can assist with tours or tickets, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a terrace, a garden, and a picnic area.
66-cm TVs are available for entertainment, and guests can stay connected with free WiFi. Safes and desks are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 25 for adults and CHF 25 for children

Things to do

  • Hiking/biking trails
  • Ice skating
  • Library
  • Mountain biking
  • Rock climbing
  • Ski storage
  • Sledding

Family friendly

  • Crib (surcharge)

Conveniences

  • Free newspapers in lobby
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 66-cm TV

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is in a car-free zone and can be reached only by train or taxi.

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CHF 25.00 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for CHF 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 25 for adults and CHF 25 for children
  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Air conditioning is not provided
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Air conditioning is not provided.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Hotel Alpina Hotel
Hotel Alpina Zermatt
Hotel Alpina Hotel Zermatt

Frequently asked questions

Are free cancellation options available at Hotel Alpina?

Hotel Alpina provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Alpina?

As of Jun 17, 2026, prices found for a 1-night stay for 2 adults at Hotel Alpina on Jul 2, 2026 start from $191, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Hotel Alpina?

Guests positively rate the hotel's walkable location in Zermatt, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi, and within a short walk of Zermatt–Sunnegga Funicular. You'll also find Zermatt-Furi Gondola and Matterhorn Museum less than a mile away.

Is parking available on site at Hotel Alpina?

No, there isn't parking at this hotel.

Does Hotel Alpina have a casino at the property?

No, Hotel Alpina doesn't have a casino.

Will I find an indoor pool at Hotel Alpina?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Alpina?

Couples will appreciate amenities like an outdoor entertainment area, a hair salon, and a terrace at this hotel.

Are there hot tubs at Hotel Alpina?

No, there isn't a spa tub at this hotel.

Does Hotel Alpina have a restaurant with a breakfast menu?

Hotel Alpina offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Hotel Alpina allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hotel Alpina for a fee of CHF 25.00 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Hotel Alpina?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Alpina?

The closest major airport to Hotel Alpina is Sion (SIR), which is about 24 mi away.

Are there rooms with balconies that I can book at Hotel Alpina?

No, there aren't any guestrooms with balconies at Hotel Alpina.

Hotel Alpina Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 259 out of 538 reviews
Rating 8 - Good. 170 out of 538 reviews
Rating 6 - Okay. 71 out of 538 reviews
Rating 4 - Poor. 20 out of 538 reviews
Rating 2 - Terrible. 18 out of 538 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

xiaojuan

Liked: Staff & service
Room is clean and staff is friendly. Location is convenient. One thing can be improved: hall way smells.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, helpful staff. Good location. Basic but had all we needed.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Seth

Liked: Cleanliness, amenities, property conditions & facilities
Yes, nice room, and helpful staff.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, amenities, property conditions & facilities
Good service, clean, staff was friendly
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hotel in a convenient location with friendly staff. Comfy bed and beautiful shower. Only real down-side is the walls are thin; we heard everything going on in the neighbors' rooms. But this hotel is a great value in a pricey ski resort; a definite find.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Saul

Liked: Cleanliness, property conditions & facilities
Room was spotless and perfectly located to all the places we went to. Made my first time to Zermatt even better. The hospitality of the front desk clerks was on point and they were very helpful. Thanks for an amazing experience!!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Charles

Nice stay
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, clean, comfortable, and very helpful staff.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, amenities
Clean room, modern bathroom with heated towel rail
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Pemika

Liked: Cleanliness, property conditions & facilities
Good room with a nice view. The cleaning was good, and it’s not far from shops or restaurants.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

arijit

Liked: Cleanliness, property conditions & facilities
Good room. Decent breakfast. Location was great.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Derrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2025
Verified

8/10 Good

Joshua

Good
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice trip!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Valeria

Liked: Cleanliness, property conditions & facilities
Staff was friendly and helpful. Views from the hotel were beautiful. Hotel itself was clean.
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Augusto

Location was
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Kanishkan

Liked: Cleanliness, property conditions & facilities
Great value. Good location. Would book again.
Stayed 2 nights in Nov 2025
Verified

2/10 Terrible

Andrew

Disliked: Cleanliness, property conditions & facilities
Hotel Alpina or Expedia overbooked and told us we had to go another hotel on the other side of town.
Stayed 5 nights in Feb 2026
Verified

6/10 Okay

Amy

Liked: Staff & service
The staff got us into our room early when we arrived in town early, although they did initially give us the incorrect room type. The room was fine but had mold in the bathroom. The hotel lacked amenities- even check in was at the hotel next door so for any requests you had to leave the building. Location was good so fine for a short stay
Stayed 1 night in Mar 2026
Verified

8/10 Good

Sheryll

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, location, service
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kai Li

Liked: Cleanliness, amenities, property conditions & facilities
Super helpful, friendly staff! Boot drier room, ski storage, close to the main street, train station and ski lift. Highly recommend.
Stayed 8 nights in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class hotel. Great room and breakfast. Wish we could have stayed there longer
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Blesilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the train station, walkable and has friendly staff.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Ramanand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice hotel for the price.
Stayed 1 night in Sep 2024