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Resort La Ginabelle

4.5 star property
Riverwalk hotel with a full-service spa and area shuttle service

Choose dates to view prices

Photo gallery for Resort La Ginabelle

Exterior
Property preview
Comfort Double Room | 1 bedroom, premium bedding, down comforters, memory foam beds
Outdoor pool, sun loungers
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping

Explore the area

View in a map
Vispastrasse 52, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt-Furi Gondola
    ‪18 min walk‬
  • Place, Sunnegga Ski Resort
  • Airport, Sion (SIR)
    ‪87 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, premium bedding, down comforters, memory foam beds

Deluxe Double Room

  • 291 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment with Matterhorn View

Superior Apartment with Matterhorn View | 1 bedroom, premium bedding, down comforters, memory foam beds

Superior Apartment with Matterhorn View

  • 517 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 2 Large Twin Sofa Beds

View all photos for Premium Apartment with Matterhorn View

Premium Apartment with Matterhorn View | Living area | 43-inch TV with cable channels, heated floors

Premium Apartment with Matterhorn View

  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Double Room with Partial Matterhorn View

Standard Double Room with Partial Matterhorn View | 1 bedroom, premium bedding, down comforters, memory foam beds

Standard Double Room with Partial Matterhorn View

10.0 out of 10
Exceptional
(10 reviews)
  • 237 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium double room with Matterhorn View

Premium double room with Matterhorn View | 1 bedroom, premium bedding, down comforters, memory foam beds

Premium double room with Matterhorn View

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Apartment

Comfort Apartment | 1 bedroom, premium bedding, down comforters, memory foam beds

Comfort Apartment

  • 495 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Comfort Single Room

Comfort Single Room | 1 bedroom, premium bedding, down comforters, memory foam beds

Comfort Single Room

9.2 out of 10
Wonderful
(5 reviews)
  • 183 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Comfort Double Room

Comfort Double Room | 1 bedroom, premium bedding, down comforters, memory foam beds

Comfort Double Room

9.4 out of 10
Exceptional
(10 reviews)
  • 205 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Zermatt

Resort La Ginabelle places you next to Zermatt-Matterhorn Ski Paradise and within a 5-minute walk of Zermatt–Sunnegga Funicular. This 4.5-star hotel has 47 guestrooms and offers a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt–Sunnegga Funicular - 3 min walk - 0.2 miles
  • Zermatt Visitor Center - 5 min walk - 0.3 miles
  • Zermatt - Furi - 10 min walk - 0.5 miles
  • Zermatt-Furi Gondola - 18 min walk - 1.0 mile

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 5 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Le Petit Royal - ‬7 min walk
  • ‪Golden India - ‬5 min walk
  • ‪CERVO Après-Ski - ‬5 min walk
  • ‪Schweizerhof Kitchen - ‬6 min walk

About this property

Resort La Ginabelle

Riverwalk hotel with a full-service spa and area shuttle service
At Resort La Ginabelle, guests enjoy a full-service spa, an outdoor pool, and a gym. Transportation is made easy with a free area shuttle. Front-desk staff can assist with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a computer station.
43-inch TVs come with cable channels, and guests can stay connected with free WiFi. Memory foam beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other amenities include balconies, sitting areas, and minibars.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

Similar properties

Exterior

Alpenhotel Fleurs de Zermatt

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
9.2 out of 10, Wonderful, 794 reviews
$199 nightly
The price is $217
Sep 30 - Oct 1
Total with taxes and fees
Alpenhotel Fleurs de Zermatt

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free area shuttle

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Free babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • No elevator

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's robes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heated floor
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Ginabelle
Ginabelle Hotel
Ginabelle Hotel Zermatt
Ginabelle Zermatt
La Ginabelle
Resort La Ginabelle Hotel
Resort La Ginabelle Zermatt
Resort La Ginabelle Hotel Zermatt

Frequently asked questions

What's there to do around Resort La Ginabelle?

This hotel is located in Zermatt, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt–Sunnegga Funicular, and within a short walk of Matterhorn Museum. You'll also find Zermatt - Furi and Sunnegga Ski Resort less than a mile away.

Is there parking available at Resort La Ginabelle?

No, there isn't parking available at the hotel.

Is there a spa at Resort La Ginabelle?

There is a full-service spa available for guests to enjoy and services include body wraps, couples treatments, mani/pedis, and massages.

Does Resort La Ginabelle feature a casino on the premises?

No, Resort La Ginabelle doesn't have a casino.

Will I find an indoor pool at Resort La Ginabelle?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Resort La Ginabelle?

This riverfront hotel offers plenty of amenities for couples including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Resort La Ginabelle?

Yes, guests can enjoy a spa tub at this hotel.

Does Resort La Ginabelle have a restaurant with a breakfast menu?

No, Resort La Ginabelle doesn't have a restaurant that serves breakfast.

Will Resort La Ginabelle allow pets to stay free of charge?

No, pets aren't allowed at Resort La Ginabelle.

Are there connecting rooms at Resort La Ginabelle?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Resort La Ginabelle?

The closest major airport to Resort La Ginabelle is Sion (SIR), which is about 24 mi away.

Are there rooms with balconies at Resort La Ginabelle?

Yes, every guestroom at Resort La Ginabelle comes with a balcony with some featuring mountain views.

Reviews

Resort La Ginabelle Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 157 out of 206 reviews
Rating 8 - Good. 37 out of 206 reviews
Rating 6 - Okay. 7 out of 206 reviews
Rating 4 - Poor. 4 out of 206 reviews
Rating 2 - Terrible. 1 out of 206 reviews

Reviews

10/10 Excellent

Andrew

Liked: Amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Sharada

Stayed 2 nights in Jun 2025

6/10 Okay

Sumit Kumar

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Overall a great property with admirable rooms. The front desk can do a better job. At present the front desk fails miserably in comparison to their peers in Holiday Inns and Marriott hotels in their interaction with their guests !!! Overall a great stay with a nice breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Mohit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a fantastic stay at Resort La Ginabelle. The location is excellent — just a short walk to restaurants, shops, and with a beautiful view of the Matterhorn. The complimentary shuttle to and from Zermatt station was a great convenience. The staff were consistently warm and helpful — from reception to housekeeping to the breakfast team. Housekeeping made sure our room was always spotless, especially while we were out. The buffet breakfast was delicious with a wide selection to start the day right. A lovely bonus was the kids’ room, which our toddler really enjoyed. It made our stay even more family-friendly. Would definitely recommend for anyone looking for a comfortable and welcoming base in Zermatt.
Stayed 3 nights in Jun 2025

10/10 Excellent

Julian

Liked: Cleanliness, amenities, property conditions & facilities
Great spacious rooms, nice staff, and located in a great spot within Zermatt
Stayed 3 nights in May 2025

10/10 Excellent

Kyle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid, comfortable well located

Great location, great spa and friendly staff. Excellent variety at the well stocked breakfast buffet.
Stayed 4 nights in Mar 2025

8/10 Good

LINA

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great
Stayed 7 nights in Feb 2025

8/10 Good

antonella

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Xxx
Stayed 5 nights in Jan 2025

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Clifford

Stayed 1 night in Jun 2024

10/10 Excellent

Clifford

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view great location, beautiful room
Stayed 2 nights in Jun 2024

10/10 Excellent

Irelis, CHARLOTTE

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is so beautiful. Since we got there the customer service was amazing. The resort was very accommodating to all our necessities from spa, dining, transportation and accessibility to near by attractions. I would love to come back and visit. Highly recommended
Stayed 3 nights in May 2024

10/10 Excellent

Tyler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort La Ginabelle blew me away in a variety of ways! The staff was incredibly present, attentive, and kind. Our surprise upgrade on arrival to a suite with a view of the Matterhorn was spectacular. The breakfast buffet rivals that of a number of globally renowned five star hotels. And, of course, the spa (after a day of hiking) is the cherry on top. I can't recommend this hotel enough, especially with the exceptional service that helped us catch our train 7 minutes after checking out. If you're in Zermatt, don't want to stay on the shopping street, and want an amazing accommodation, Resort La Ginabelle should be a top choice.
Stayed 2 nights in May 2024

10/10 Excellent

Derek, Camillus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First consideration if ever traveling to Zermatt again! Staff, facilities, property 10/10
Stayed 3 nights in May 2024

10/10 Excellent

Pratika

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an awesome property. Their staff is also welcoming and helpful. I loved their breakfast as they had many options for vegetarians as well. Highly recommend this property if you are visiting Zermatt.
Stayed 2 nights in May 2024

10/10 Excellent

Hsiao Yun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Homa, San Diego

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best breakfast in all my European travels. The spa and heated pools were fantastic. Friendly and very helpful staff. Easy 10 minute walk to the town center. Clean and comfortable room. Loved the bathroom. Overall very satisfactory experience.
Stayed 1 night in May 2024

10/10 Excellent

Abby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Most amazing property with great food and spa/pool. Perfect for adults and families. This is our 3rd time h we look at other properties but we always come back! Beat staff and great environment. Recommend 5 stars!
Stayed 7 nights in Mar 2024

10/10 Excellent

Siuzanna

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay & well maintained hotel, incredible spa. Few things for improvement: should be 4 pillows for king size by default (we had to ask for more, as had only two), a bit disappointed with 2 duvets for a king size bed, where it’s normally just 1. Rather than that,- incredible stay! Thank you
Stayed 4 nights in Mar 2024

10/10 Excellent

Heinz

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great facility with excellent SPA, extreme friendly staff and delicious breakfast / dinner, located 5 minutes from Sunnega station that takes you to the slopes
Stayed 5 nights in Feb 2024

10/10 Excellent

edip anil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room design and cleanliness, but our hearts were stolen by the fantastic staff. Absolute recommendation!
Stayed 2 nights in Feb 2024

10/10 Excellent

nikolai

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for families - even don’t think about any other place. Amazing spa amenities and kids room. All people are friendly and the atmosphere is very positive.
Stayed 6 nights in Feb 2024

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would absolutly recommend this property to anyone looking to blown away by an exceptional resort. We went to plenty of bars around Zermatt, and the best creative cocktails to be had are at La Ginabelle.
Stayed 5 nights in Jan 2024

10/10 Excellent

Claire

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, would definitely stay here again. We had a 2 bed 2 bath apartment which was perfect for our family of 4. Close to the lift and shopping and dinning options.
Stayed 4 nights in Jan 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staffs are very friendly. I had been contacting the hotel due to potentially late check in caused by flight cancellation and delays. They gave me options for late check in if I arrived after 11pm. Sarina and her colleagues monitored my status and arranged a taxi pickup from the train station. The room was clean and nice with a balcony. The breakfast buffet was delicious and provided enough variety. This hotel is only a few minutes walk to sunnega. Very convenient location.
Stayed 3 nights in Jan 2024