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Alpen Resort - Spa & Dining

Property class: 4

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Photo gallery for Alpen Resort - Spa & Dining

An indoor swimming pool with clear water, a modern design with geometric wall patterns, and a view of the outside through large windows.
A multi-story hotel with balconies, a ground-level restaurant, and a snowy mountain backdrop.
A restaurant with wooden beams, tables set for dining, and large windows.
A rustic interior with exposed wooden beams, a reception desk, stone flooring, and large windows.
A bus parked in front of the Alpen Resort & Spa building with a view of snow-covered mountains in the background.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Spissstrasse 50, Fam Aufdenblatten, Zermatt, Schweiz, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt Visitor Center
    ‪3 min walk‬
  • Place, Zermatt–Sunnegga Funicular
    ‪6 min walk‬
  • Airport, Sion (SIR)
    ‪97 min drive‬

Room options

View all photos for Panoramic Twin Room, Mountain View, Mountainside

A modern hotel room with a wooden headboard bed, a blue sofa, a wooden coffee table with fruit, and a view of the mountains through the window.

Panoramic Twin Room, Mountain View, Mountainside

9.4 out of 10
Exceptional
(14 reviews)
  • Mountain view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room, 1 Twin Bed, Garden View

A hotel room with a bed, a blue armchair, a small round table with a vase of flowers, and a wooden wardrobe.

Single Room, 1 Twin Bed, Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 150 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room, 1 Bedroom, Garden View

A modern hotel room with a bed, a desk, and a kitchenette.

Twin Room, 1 Bedroom, Garden View

9.6 out of 10
Exceptional
(18 reviews)
  • Garden view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, 1 Bedroom

A modern hotel room with a bed, a blue sofa, a wooden coffee table, and a desk with a lamp.

Family Room, 1 Bedroom

9.4 out of 10
Exceptional
(9 reviews)
  • Garden view
  • 322 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 3 Twin Beds

View all photos for Panoramic Quadruple Room, Mountain View

A modern interior with a sofa, a bed, a wooden staircase, and a painting on the wall.

Panoramic Quadruple Room, Mountain View

9.2 out of 10
Wonderful
(11 reviews)
  • Mountain view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 5
  • 4 Twin Beds

View all photos for Family Suite, 2 Bedrooms, Garden View

A teal sofa with patterned cushions, a wooden coffee table with a floral arrangement, and a large framed picture of a landscape with a bridge.

Family Suite, 2 Bedrooms, Garden View

  • Garden view
  • 538 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds

View all photos for Family Room, 1 Bedroom (3 Twin Beds)

A hotel room with a large bed, a desk, a chair, a sofa, and a TV.

Family Room, 1 Bedroom (3 Twin Beds)

  • 322 sq ft
  • Sleeps 2
  • 3 Twin Beds

Bed in dormitory GARDEN VIEW

  • Sleeps 1

Bed in dormitory STANDARD

  • Sleeps 1

About the neighborhood

Zermatt

Alpen Resort - Spa & Dining places you next to Zermatt-Matterhorn Ski Paradise and within a 5-minute walk of Tour Monte Rosa. This 4-star hotel has 26 guestrooms and offers conveniences like free breakfast, a full-service spa, and an indoor pool.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt Visitor Center - 3 min walk - 0.2 miles
  • Zermatt–Sunnegga Funicular - 6 min walk - 0.4 miles
  • Matterhorn Museum - 10 min walk - 0.5 miles
  • Zermatt - Furi - 11 min walk - 0.6 miles

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 4 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Walliserkanne - ‬7 min walk
  • ‪Restaurant Derby - ‬6 min walk
  • ‪Manud - ‬8 min walk
  • ‪Snowboat - ‬8 min walk

About this property

Alpen Resort - Spa & Dining

Alpen Resort - Spa & Dining features a full-service spa, an indoor pool, and a children's pool. Offsite parking is offered for a fee. Front-desk staff can assist with securing valuables, dry cleaning/laundry, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Balconies or patios, sitting areas, and minibars are other standard amenities.
An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking within 3 miles (CHF 12 per night); discounts available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant Matterhorn

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Playground

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 3 buildings
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from November 2 2026 to November 6 2026 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Spa
  • Spa/Beauty services
  • Hot tub
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CHF 15 per pet, per night
  • Dogs only
  • Food and water bowls are available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: CHF 12 per night (16404 ft away)
  • Pet fee: CHF 15 per pet, per night
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-10:30 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 16
The front desk is available during limited hours. Driving? This property offers discounted parking nearby, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Alpen Resort
Alpen Zermatt
Alpen Resort Zermatt
Alpen Resort Spa Zermatt
Alpen & Spa Zermatt Zermatt
Alpen Resort & Spa Zermatt Hotel
Alpen Resort & Spa Zermatt Zermatt
Alpen Resort & Spa Zermatt Hotel Zermatt

Frequently asked questions

Is free cancellation available at Alpen Resort - Spa & Dining?

Alpen Resort - Spa & Dining offers free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Alpen Resort - Spa & Dining?

As of Oct 10, 2026, prices found for a 1-night stay for 2 adults at Alpen Resort - Spa & Dining on Nov 4, 2026 start from $277, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Alpen Resort - Spa & Dining?

This hotel is located in Zermatt, just steps from Zermatt-Matterhorn Ski Paradise and Tour Monte Rosa, and within a short walk of Zermatt–Sunnegga Funicular. You'll also find Matterhorn Museum and Zermatt - Furi less than a mile away.

Is there parking available at Alpen Resort - Spa & Dining?

Yes, there is an electric car charging station available.

Is there a spa at Alpen Resort - Spa & Dining?

There is a full-service spa available for guests to enjoy and services include massages. Note that spa services and facilities will be unavailable from November 2 2026 until November 6 2026 (subject to change).

Does Alpen Resort - Spa & Dining include a casino?

No, Alpen Resort - Spa & Dining doesn't have a casino.

Is there an indoor pool at Alpen Resort - Spa & Dining?

Yes, this hotel has an indoor pool along with a hot tub. Note though that pool facilities will be unavailable from November 2 2026 until November 6 2026 (subject to change).

What amenities will couples enjoy at Alpen Resort - Spa & Dining?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Does Alpen Resort - Spa & Dining have a hot tub?

No, but this hotel does have a steam room.

Does Alpen Resort - Spa & Dining have a restaurant that serves breakfast?

Yes, Alpen Resort - Spa & Dining serves free buffet breakfast at Restaurant Matterhorn each morning.

Does Alpen Resort - Spa & Dining allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Alpen Resort - Spa & Dining for a fee of CHF 15 per pet, per night. The property also provides food and water bowls.

Does Alpen Resort - Spa & Dining have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Alpen Resort - Spa & Dining?

The closest major airport to Alpen Resort - Spa & Dining is Sion (SIR), which is about 23.9 mi away.

Are there rooms with balconies at Alpen Resort - Spa & Dining?

Yes, every guestroom at Alpen Resort - Spa & Dining comes with a balcony/patio and some offer garden and mountain views.

Alpen Resort - Spa & Dining Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 441 out of 581 reviews
Rating 8 - Good. 100 out of 581 reviews
Rating 6 - Okay. 22 out of 581 reviews
Rating 4 - Poor. 10 out of 581 reviews
Rating 2 - Terrible. 8 out of 581 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, pool was nice and staff are very friendly
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and breakfast
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Mountain view , room was very warm and inviting, staff was very welcoming and accommodating, highly recommend staying there.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good, Suite & Spa was very nice,
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely incredible! This was the absolute highlight of our three-week European family vacation. Stunning rooms, breathtaking views, and top-tier hospitality—we can't recommend it enough.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful, the restaurant on site was handy for a nearby dinner. The included breakfast was amazing! And the spa had some great features and was spacious and comfortable. Highly recommend Alpen Resort!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was really nice, legitimate four star, really cool authentic Zermatt theme. Definitely worth the money., We would definitely stay there again
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely. Great European breakfasts. Good location. But as it was in a heatwave we had the family room and the loft area for 2 more guests was extremely hot
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and mountain views
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent location, staff and building. Great value - would stay here again for sure!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a modern lodge feel and the staff were so kind and helpful. The PeakFine restaurant was simply delicious and the staff were so attentive. We had the panoramic family room with an amazing view of the Matterhorn! This was the highlight of our trip to Switzerland. I definitely highly recommend this hotel and would come back in the future.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Stunning hotel.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great room, very friendly and helpful staff and LOVED the indoor pool, hot tub and other amenities.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Breakfast was amazing in the Mountain View was ridiculously awesome
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, Bcz of the lower temp, they don’t have air conditioning but they provided us with fans. Even if we were early, we got our room ready in 10 to 15 mins, staff were very polite and helpful. Food was great. We enjoyed our stay and will recommend to family and friends.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Nice mountain view. Received an upgrade for one of the rooms..which was a nice surprise.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Great spa area. Breakfast could be improved.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic resort, great location, staff fabulous, panoramic room was perfect, spa is awesome
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Great stay
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Really enjoyed our time there.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the SPA and Pool facilities. Our room (family room on two level) has an amazing view of Matterhorn from our balcony- especially at sun rise when it just glowed as if it was made of Gold. Room itself was large and clean with adequate facilities. Check in was straight forward too. Zermatt itself is a beautiful ski resort town. The hotel was in a great location near the railway station. The hotel offers a courtesy bus to pick or drop you at the railway station.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful stay
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spa! Good location and excellent room!
Stayed 1 night in Jun 2025