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The Crystal Resort Sun Moon Lake

3.5 star property

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Photo gallery for The Crystal Resort Sun Moon Lake

Rooftop terrace
Standard Room, 1 Double Bed (Lake) | Living area | 32-inch LCD TV with cable channels, TV, DVD player
Reception
Standard Room, 1 Double Bed (Moon) | View from room
Rooftop terrace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Business services

Explore the area

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No. 3, Shueshalian St.(Main Building)- No. 110, Wenhua St.(B Building), Rihyue Village, Rihyue Village, Yuchih Township, Yuchi, Nantou County, 555
  • Place, Ita Thao Shopping Street
    ‪1 min walk‬
  • Place, Ita Thao Pier
    ‪2 min walk‬
  • Place, Sun Moon Lake
    ‪6 min walk‬

Room options

View all photos for Standard Room, 1 Double Bed (Dawn)

Standard Room, 1 Double Bed (Dawn) | Bathroom | Shower, free toiletries, hair dryer, slippers

Standard Room, 1 Double Bed (Dawn)

8.0 out of 10
Very good
(2 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Moon)

Standard Room, 1 Double Bed (Moon) | Premium bedding, down comforters, in-room safe, soundproofing

Standard Room, 1 Double Bed (Moon)

9.0 out of 10
Wonderful
(2 reviews)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Lake)

Standard Room, 1 Double Bed (Lake) | Premium bedding, down comforters, in-room safe, soundproofing

Standard Room, 1 Double Bed (Lake)

9.0 out of 10
Wonderful
(4 reviews)
  • 775 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room For 2, 2 Double Beds (Sun)

Premium bedding, down comforters, in-room safe, soundproofing

Standard Room For 2, 2 Double Beds (Sun)

  • City view
  • 527 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Lake Twin Room

  • Sleeps 2

View all photos for Lake Double Room(lake View)

Premium bedding, down comforters, in-room safe, soundproofing

Lake Double Room(lake View)

  • Sleeps 2

Moon Twin Room

  • Sleeps 2

View all photos for Moon Double Room(lake View)

Premium bedding, down comforters, in-room safe, soundproofing

Moon Double Room(lake View)

  • Sleeps 2

View all photos for Dawn Twin Room

Premium bedding, down comforters, in-room safe, soundproofing

Dawn Twin Room

  • Sleeps 2

View all photos for Dawn Double Room(no View)

Premium bedding, down comforters, in-room safe, soundproofing

Dawn Double Room(no View)

  • Sleeps 2

View all photos for Luster(B Building)

Luster(B Building) | Premium bedding, down comforters, in-room safe, soundproofing

Luster(B Building)

  • 285 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Shine(B Building)

Shine(B Building) | Premium bedding, down comforters, in-room safe, soundproofing

Shine(B Building)

  • City view
  • 285 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Sun Room(street View)

Premium bedding, down comforters, in-room safe, soundproofing

Sun Room(street View)

  • Sleeps 4

View all photos for Vip Sun Room

Premium bedding, down comforters, in-room safe, soundproofing

Vip Sun Room

  • Sleeps 4

View all photos for Vip Lake Room

Premium bedding, down comforters, in-room safe, soundproofing

Vip Lake Room

  • Sleeps 2

View all photos for Vip Moon Room

Premium bedding, down comforters, in-room safe, soundproofing

Vip Moon Room

  • Sleeps 2

View all photos for Luster Room(B Building)

Premium bedding, down comforters, in-room safe, soundproofing

Luster Room(B Building)

  • Sleeps 4

View all photos for Shine Room(B Building)

Premium bedding, down comforters, in-room safe, soundproofing

Shine Room(B Building)

  • Sleeps 4

About the neighborhood

Yuchi

The Crystal Resort Sun Moon Lake places you next to Ita Thao Shopping Street and Ita Thao Pier. This 20-room, 3.5-star hotel welcomes guests with free breakfast, free in-room WiFi, and a gym.

What's nearby

  • Ita Thao Shopping Street - 1 min walk - 0.1 miles
  • Ita Thao Pier - 2 min walk - 0.1 miles
  • Sun Moon Lake - 6 min walk - 0.4 miles
  • Sun Moon Lake Ropeway - 9 min walk - 0.5 miles
  • Water Frog Head Trail - 2 min drive - 1.3 miles

Getting around

  • Shuili Checheng Station - 45 min drive

Restaurants

  • ‪朝霧茶莊 TEA18 - ‬2 min walk
  • ‪麓司岸餐廳-日月潭美食號 - ‬1 min walk
  • ‪邵族毛家 - ‬1 min walk
  • ‪飯飯雞翅 - ‬1 min walk
  • ‪日月潭邵族美食 Sun Moon Lake Thao Millet - ‬2 min walk

About this property

The Crystal Resort Sun Moon Lake

At The Crystal Resort Sun Moon Lake, guests have access to a gym, a rooftop terrace, and free WiFi in public areas. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this boutique hotel include a meeting room, free newspapers, and a terrace.
Guests can expect 32-inch LCD TVs with cable channels and DVD players, along with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Refrigerators, safes, and phones are also standard.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Yummy Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • In a regional park
  • On a lake
  • Rooftop terrace

Accessibility

  • No elevator

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • DVD player

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Crystal Resort Sun Moon Lake
Crystal Sun Moon Lake
The Crystal Resort Sun Moon Lake Hotel Nantou
The Crystal Resort Sun Moon Lake Taiwan/Nantou
Crystal Resort Sun Moon Lake Yuchi
Crystal Sun Moon Lake Yuchi
The Crystal Sun Moon Yuchi
The Crystal Resort Sun Moon Lake Hotel
The Crystal Resort Sun Moon Lake Yuchi
The Crystal Resort Sun Moon Lake Hotel Yuchi

Frequently asked questions

Is a free cancellation option available at The Crystal Resort Sun Moon Lake?

The Crystal Resort Sun Moon Lake provides free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at The Crystal Resort Sun Moon Lake?

As of Apr 1, 2026, prices found for a 1-night stay for 2 adults at The Crystal Resort Sun Moon Lake on Apr 6, 2026 start from $105, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of The Crystal Resort Sun Moon Lake?

This hotel in Yuchi is within a 10-minute walk of Sun Moon Lake and Ita Thao Shopping Street. You'll also find Sun Moon Lake Ropeway and Sun Moon Lake Ci'en Ta within a short drive.

Is there parking available at The Crystal Resort Sun Moon Lake?

No, there isn't parking available at the hotel.

Does The Crystal Resort Sun Moon Lake feature a casino at the property?

No, The Crystal Resort Sun Moon Lake doesn't have a casino.

Will I find an indoor pool at The Crystal Resort Sun Moon Lake?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Crystal Resort Sun Moon Lake?

Amenities that appeal to couples at this boutique hotel include premium bedding, free Internet access, and slippers.

Does The Crystal Resort Sun Moon Lake have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Crystal Resort Sun Moon Lake have a restaurant that serves breakfast?

Yes, The Crystal Resort Sun Moon Lake serves free cooked-to-order breakfasts at Yummy Restaurant each morning.

Will The Crystal Resort Sun Moon Lake allow pets to stay for free?

No, pets aren't allowed at The Crystal Resort Sun Moon Lake.

Does The Crystal Resort Sun Moon Lake have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at The Crystal Resort Sun Moon Lake?

Yes, some guestrooms at The Crystal Resort Sun Moon Lake offer a balcony and may feature city views.

The Crystal Resort Sun Moon Lake Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 236 out of 564 reviews
Rating 8 - Good. 211 out of 564 reviews
Rating 6 - Okay. 86 out of 564 reviews
Rating 4 - Poor. 19 out of 564 reviews
Rating 2 - Terrible. 12 out of 564 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Alice

Traveled with family
Liked: Staff & service, amenities
My room 501 is very smelly and the carpet seemed dirty
Stayed 3 nights in Dec 2025

8/10 Good

Ching Lin

Stayed 1 night in Nov 2025

4/10 Poor

Marco

Stayed 1 night in Nov 2025

10/10 Excellent

Rose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff is so friendly and helpful. The hotel is right by the pier easy access and shopping.
Stayed 2 nights in Oct 2025

8/10 Good

yi, Sugarland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is front of the moon lake and close to the piers. The hotel offers cheap transportation tickets. Next to the markets, if you like fish, recommend you buy the ZHONG TONG ( president fish) and LONG XUN fish, and fried shrimp of the lake. Enjoy the hike and bike ride, very relaxing and nice view.
Stayed 2 nights in Jul 2025

8/10 Good

Tom

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is just on the harbour and very close to the Sun Moon lake. Staff are very helpful to park my car and even drove me to my car to pick the stuff I left there and drove me back.
Stayed 1 night in Apr 2025

10/10 Excellent

Connie

Liked: Staff & service, property conditions & facilities, room comfort

Fantastic hotel and services

Miss Chen is very helpful and provided places to visit during out trip. Excellent and friendly staffs in this hotel and very accommodating to our needs
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

SUMMER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Ching

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff service
Stayed 2 nights in Jun 2024

10/10 Excellent

Jean Jacque

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

William

Stayed 1 night in Apr 2024

8/10 Good

Qiting

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2023

6/10 Okay

Qi Tong

Traveled with family and small children
Disliked: Staff & service
Stayed 1 night. Room has heater, however, the room wasn’t very clean. The table and mirror wasn’t cleaned properly. You can only get 4 towels per room. Breakfast variety is limited. Only good thing is the location is right next to the 老街。
Stayed 1 night in Dec 2023

10/10 Excellent

Rose, DALY CITY

Stayed 1 night in Oct 2023

8/10 Good

Adeline

Traveled with group
Liked: Cleanliness, staff & service, amenities
Room was big with great view of the Sun moon lake, though the property needs refurbishment as the grout at the toilet requires maintenance. Hotel was located very convenient to the night street next to it and within walking distance to the Pier to engage in activities.
Stayed 1 night in Aug 2023

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Hotel to relax

Splendid hotel with a fantastic view of the SunMoon Lake
Stayed 2 nights in Feb 2023

6/10 Okay

Wenling

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2022

4/10 Poor

Chen

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient n room was big, but the hotel was not very clean, very poor mantain.
Stayed 1 night in Dec 2022

10/10 Excellent

Pei-Yao, Norcross

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location that sits next to the lake and business area.
Stayed 1 night in Jan 2022

8/10 Good

Verified traveler

Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upon checkin, the staff was very helpful in giving tips about destinations and dining options in the area. Awesome views from the balcony for lake-facing suite. Nearby stalls and restaurants tend to close early. Would stay again. 湖景套房空間寬敞乾淨，設備都算新、且該有的都有。兩面採光，大窗戶及陽台看出去景色驚艷，每早看著湖光山色起床。廁所另有淋浴間，也有拉門可以在泡澡時關上。服務人員友善服務周到，完全沒有其他評論提及的問題。早餐不是最豐盛，但以一間20幾個房間的旅館來說很OK了，吃了三天也不會膩。有機會再來日月潭的話會願意再入住。
Stayed 3 nights in Feb 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious and they had a jacuzzi tub! The breakfast is one of the best i have had in Taiwan. I only wish I had a room with a lake view.
Stayed 2 nights in Nov 2020

8/10 Good

Nilobon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Jangtae

Traveled with family
Liked: Staff & service, room comfort

Good place around where the hotel is

Could be better if i was staying in the room to the lake view. Bathroom design is not much friendly for use like others reviewed. But dinner was really awesome, way much better than I thought it would be. It was okay for a few days because the lake was so nice.
Stayed 2 nights in Dec 2019

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