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The Lux Hotel & Conference Center, an Ascend Collection Hotel

2.5 star property

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Photo gallery for The Lux Hotel & Conference Center, an Ascend Collection Hotel

Lobby
Exterior
Free daily continental breakfast
In-room safe, desk, blackout drapes, iron/ironing board
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
2468 State Route 414, Waterloo, NY, 13165
  • Place, National Memorial Day Museum
    ‪2 min drive‬
  • Place, Cayuga Lake State Park
    ‪8 min drive‬
  • Place, Hobart and William Smith Colleges
    ‪12 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(51 reviews)
  • 220 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking

  • 220 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(43 reviews)
  • 255 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 255 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Waterloo

The Lux Hotel & Conference Center, an Ascend Collection Hotel places you within 3 miles (5 km) of popular attractions like National Women's Hall of Fame and It's A Wonderful Life Museum. This 147-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

  • National Memorial Day Museum - 2 min drive - 1.8 miles
  • It's A Wonderful Life Museum - 3 min drive - 2.5 miles
  • Cayuga Lake State Park - 8 min drive - 5.9 miles
  • Waterloo Premium Outlets - 9 min drive - 10.4 miles
  • Hobart and William Smith Colleges - 12 min drive - 10.3 miles

Restaurants

  • ‪Subway - ‬6 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Sauder's - ‬19 min walk
  • ‪Circle K - ‬3 min drive
  • ‪Connie's Diner - ‬2 min drive

About this property

The Lux Hotel & Conference Center, an Ascend Collection Hotel

At The Lux Hotel & Conference Center, an Ascend Collection Hotel, guests enjoy a children's pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include meeting rooms, conference space, and a seasonal outdoor pool.
Guests can expect free WiFi and 42-inch flat-screen TVs with satellite channels. Refrigerators, microwaves, and coffee makers are other standard amenities. Housekeeping is available on request.
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Similar properties

Property grounds
del Lago Resort & Casino
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 1,720 reviews
$110 nightly
The price is $122
Apr 12 - Apr 13
Total with taxes and fees
del Lago Resort & Casino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Woody's Bar & Grille

Things to do

  • Children's pool
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (on request)
  • Wedding services

Business services

  • 9,180 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Grab bar in shower (36 inches high)
  • Handrails in stairways (36 inches high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1979
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - June 2023
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses solar energy, plus a grey water recycling system.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June to August.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Waterloo Seneca Falls
Quality Inn Waterloo
Holiday Inn Waterloo-Seneca Falls Hotel Waterloo
Waterloo Holiday Inn
Holiday Inn Waterloo Seneca Falls Hotel
Quality Waterloo
Quality Inn near Finger Lakes Seneca Falls
The Lux Hotel & Conference Center, Ascend Hotel Collection Hotel

Frequently asked questions

Is free cancellation available at The Lux Hotel & Conference Center, an Ascend Collection Hotel?

The Lux Hotel & Conference Center, an Ascend Collection Hotel offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at The Lux Hotel & Conference Center, an Ascend Collection Hotel?

As of Mar 27, 2026, prices found for a 1-night stay for 2 adults at The Lux Hotel & Conference Center, an Ascend Collection Hotel on Apr 27, 2026 start from $103, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of The Lux Hotel & Conference Center, an Ascend Collection Hotel?

This hotel is located in Waterloo, close to It's A Wonderful Life Museum, Cayuga Lake State Park, and del Lago Resort & Casino. You'll also find Women's Rights National Historical Park and Lake Hiddenwood State Park within a short drive.

Is parking available on site at The Lux Hotel & Conference Center, an Ascend Collection Hotel?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does The Lux Hotel & Conference Center, an Ascend Collection Hotel have a casino at the property?

No, The Lux Hotel & Conference Center, an Ascend Collection Hotel doesn't have a casino.

Is there an indoor pool at The Lux Hotel & Conference Center, an Ascend Collection Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:00 AM and 9:00 PM and the seasonal pool is normally open from June until August.

What do couples enjoy most about The Lux Hotel & Conference Center, an Ascend Collection Hotel?

Couples will appreciate amenities like a bar, a restaurant, and a seasonal outdoor pool at this hotel.

Does The Lux Hotel & Conference Center, an Ascend Collection Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Lux Hotel & Conference Center, an Ascend Collection Hotel have a restaurant that serves breakfast?

Yes, The Lux Hotel & Conference Center, an Ascend Collection Hotel serves free continental breakfast at Woody's Bar & Grille each morning.

Does The Lux Hotel & Conference Center, an Ascend Collection Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at The Lux Hotel & Conference Center, an Ascend Collection Hotel for a fee of USD 50 per accommodation, per stay.

Does The Lux Hotel & Conference Center, an Ascend Collection Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies at The Lux Hotel & Conference Center, an Ascend Collection Hotel?

No, there aren't any guestrooms with balconies at The Lux Hotel & Conference Center, an Ascend Collection Hotel.

Does The Lux Hotel & Conference Center, an Ascend Collection Hotel have a wedding venue?

Take advantage of the wedding venue at The Lux Hotel & Conference Center, an Ascend Collection Hotel if you plan to say "I do" during your trip.

The Lux Hotel & Conference Center, an Ascend Collection Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 273 out of 510 reviews
Rating 8 - Good. 140 out of 510 reviews
Rating 6 - Okay. 61 out of 510 reviews
Rating 4 - Poor. 25 out of 510 reviews
Rating 2 - Terrible. 11 out of 510 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Missy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

8/10 Good

Hannah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with the hotel itger than breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 1 night in Nov 2025

10/10 Excellent

Jeanne M

Liked: Cleanliness, staff & service, property conditions & facilities
Didn't have breakfast.
Stayed 1 night in Dec 2025

10/10 Excellent

Caroline

Stayed 7 nights in Nov 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
The comfiest bed I have ever slept in!
Stayed 1 night in Nov 2025

6/10 Okay

William

Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless! Staff was extremely helpful and polite! If I’m in need of a hotel in that area I’m going back for sure!
Stayed 1 night in Nov 2025

10/10 Excellent

Kevin

Stayed 1 night in Nov 2025

10/10 Excellent

Kristopher

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, it's a really nice place to stay!
Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff upon check in were great….. very friendly and helpful…… rooms were very clean…,. Breakfast was a nice touch.,.., highly recommend staying here
Stayed 1 night in Nov 2025

10/10 Excellent

Jacquelyn

Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean and neat !
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities
Everything was great. Beds were comfortable and clean.
Stayed 1 night in Nov 2025

4/10 Poor

Jenn

Liked: Staff & service
Disliked: Amenities
Was woke up at 5am by people slamming doors. Really wish we would’ve known we were going to be close to a landfill. The smell was terrible and we could smell it all night. Staff was great at check in.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 1 night in Nov 2025

8/10 Good

Roland

Traveled with family
Front desk staff was very nice and helpful! The room was ok, nothing special, but acceptable. The breakfast was the worst of our 8 night whirlwind thru the midwest and back. Make the breakfast better and the whole experience would be better and would even recommend it as a decent option.
Stayed 1 night in Nov 2025

8/10 Good

Deborah

Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Stayed 1 night in Nov 2025

10/10 Excellent

Darlene

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great overnight stay . Clean rooms, comfy beds and friendly staff.
Stayed 1 night in Nov 2025

4/10 Poor

Jaclyn, BINGHAMTON

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Unfortunately, we were not made aware that the property was under construction. The window in our room was completely boarded up with no natural light. In addition, the bathroom mirror light was out, which made it pretty dark in there. At 4 AM there was a group of Laude guests that were talking right outside of our room and then in rooms adjacent to ours. We could hear them loudly talking and making noise throughout the early morning hours. Aside from that, the room was very clean and the staff were pleasant. Breakfast was a nice addition.
Stayed 1 night in Nov 2025

8/10 Good

Crista

Stayed 1 night in Nov 2025

10/10 Excellent

Alice, Wayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I honestly didn’t have breakfast there, but I am sure it’s very clean as the hotel is very clean.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alice, Wayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I honestly didn’t have breakfast there, but I am sure it’s very clean as the hotel is very clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Alice, Wayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I honestly didn’t have breakfast there, but I am sure it’s very clean as the hotel is very clean.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alice, Wayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I honestly didn’t have breakfast there, but I am sure it’s very clean as the hotel is very clean.
Stayed 1 night in Oct 2025

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