We’ve always enjoyed the homes we stay in when booking through VRBO. This home was an exception. No window coverings on the main floor in the dining room and living room area, cheap bed sheets, and large ugly red stains on the carpets. When we arrived, the upstairs heater wouldn’t turn off and the downstairs wouldn’t turn on. We had to contact the rental agency daily to get this resolved. They were kind in trying to help us, but I’m not sure they believed we were having a problem until our last day of stay when we showed them photos of the thermostat. The rental agency was understanding and worked out a small refund which we appreciated. The stay was quite uncomfortable. Having said that, the water park was amazing. Overall, this home has great potential, but efforts to make the home a GREAT experience are lacking.