Cheap flights To Central America (null)

The pool is our favorite in Vegas. The rooms are large, clean, and inexpensive. Staff is helpful.

I expected a true five-star experience, but unfortunately my stay fell well below that standard. The room was consistently too warm at night. It felt as though the air conditioning was intentionally limited and never reached a comfortable sleeping temperature, giving the impression that energy savings were prioritized over guest comfort. The service at both the rooftop and third-floor pools was disappointing. Staff were inattentive and not customer-focused. Our second round of drinks took over an hour to arrive with no communication or follow-up from the server. On another occasion, an employee dropped an entire tray, and a full can of Coke struck me while I was in the pool, staining my cap. While accidents happen, the overall attitude of the staff lacked professionalism and genuine hospitality. It often felt like they were simply doing a job rather than caring about the guest experience. Is this really what is considered a five-star hotel? Based on my experience, the level of service, attention to detail, and accountability fell far short of what guests should expect from a property of this caliber.

Amazing stay! Would definitely stay here again!!! Perfect!!!!

Our stay was wonderful. Such friendly staff, everything we might need was there and we loved the cats!

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

This is a nice property, new, well appointed with a nice pool and gym. But whenever you do, DO NOT RENT FROM THIS COMPANY! I had a terrible experience with them. Three separate people communicated the day I was supposed to check in asking me when I was arriving. I told them at 9 PM. I arrived and the person supposed to be meeting me had not left his house yet, and he was a half hour away. I was supposed to let him know also but I was on the phone and did not see his text. Why I have to be communicating with three separate people I don’t know. My “host“ was barely intelligible did not speak English much at all, and refused to respond to repeated requests for basic help with my luggage. There is no valet service in my house initially refused to come out and help.I ended up in my room an hour after I arrived. Also….They have a coffee machine with no coffee, washing machine with no laundry detergent, no towels in the kitchen and I made repeated requests to get these items, with absolutely no response. I didn’t get it even after a week of staying there. There are other companies like Nomada that is supposed to be better, but do not rent from this company.

Property is beautiful But the beds are not comfortable

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

I expected a true five-star experience, but unfortunately my stay fell well below that standard. The room was consistently too warm at night. It felt as though the air conditioning was intentionally limited and never reached a comfortable sleeping temperature, giving the impression that energy savings were prioritized over guest comfort. The service at both the rooftop and third-floor pools was disappointing. Staff were inattentive and not customer-focused. Our second round of drinks took over an hour to arrive with no communication or follow-up from the server. On another occasion, an employee dropped an entire tray, and a full can of Coke struck me while I was in the pool, staining my cap. While accidents happen, the overall attitude of the staff lacked professionalism and genuine hospitality. It often felt like they were simply doing a job rather than caring about the guest experience. Is this really what is considered a five-star hotel? Based on my experience, the level of service, attention to detail, and accountability fell far short of what guests should expect from a property of this caliber.