Ruiz Milán Hotel

Waterfront hotel with a 24-hour front desk and an indoor pool

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

1 bedroom, iron/ironing board, free WiFi, alarm clocks

Overview
Rooms
Location
Policies

Popular amenities

Pool
Room service
Laundry
Air conditioning
24/7 front desk
Housekeeping

Explore the area

Paseo del Malecón esq. Gómez Farias, Veracruz, VER, 91700

Veracruz Harbour
‪2 min walk‬
Zócalo
‪2 min walk‬
Veracruz Aquarium
‪2 min drive‬
Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
‪14 min drive‬

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Room options

Standard Double Room

Very good

65 sq ft
Sleeps 4
2 Double Beds

Double Room, 2 Double Beds, Partial Sea View

86 sq ft
Partial sea view
Sleeps 4
2 Double Beds

Executive Room

75 sq ft
Sleeps 4
2 Double Beds

Double Room Standard

Sleeps 4

Quadruple Room Standard

Sleeps 4

Double Room Executive

Sleeps 4

About the neighborhood

Veracruz

Located in Malecon, Ruiz Milán Hotel is next to popular attractions like Malecón de Veracruz and Veracruz Harbour. This 98-room hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and dry cleaning/laundry services.

What's nearby

Veracruz Harbour - 2 min walk - 0.1 miles
Zócalo - 2 min walk - 0.1 miles
Malecón de Veracruz - 2 min walk - 0.1 miles
Veracruz Cathedral - 3 min walk - 0.2 miles
Veracruz Aquarium - 2 min drive - 1.4 miles

Getting around

Veracruz Central Station - 9 min walk
General Heriberto Jara Intl. Airport (VER) - 29 min drive

Restaurants

‪Gran Café de la Parroquia - Malecón - ‬1 min walk
‪Restaurant "El condimento" del Hotel Emporio - ‬3 min walk
‪Sunset Coffee & Beers - ‬3 min walk
‪Plaza gastronómica el refugios del pescador - ‬2 min walk
‪Restaurante Bar Regis - ‬4 min walk

About this property

Ruiz Milán Hotel

Waterfront hotel with a 24-hour front desk and an indoor pool

Guests of Ruiz Milán Hotel enjoy features like an indoor pool, free WiFi in public areas, and laundry facilities. You can take advantage of limited parking, along with a shuttle from the hotel to the airport (available 24 hours) for MXN 300 per vehicle. The 24-hour front desk has staff standing by to help with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include a banquet hall, wedding services, and a porter/bellhop.

32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Phones are also standard.

Recreational amenities at the hotel include an indoor pool.

Languages

English, Spanish

Similar properties

Pool
Pet friendly
Parking included
Free WiFi

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Offsite parking available (MXN 85 per night)
24-hour airport drop-off shuttle on request for a surcharge
Limited onsite parking

Things to do

Indoor pool
Table tennis

Family friendly

Indoor pool
Laundry facilities

Conveniences

24-hour front desk
Laundry facilities
Safe at front desk

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Wedding services

Outdoors

On the waterfront
Pool loungers

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front entrance ramp
Upper floors accessible by stairs only
Well-lit path to entrance

6 floors
Banquet hall
Smoking not allowed

Room amenities

Bathroom

Hair dryer (on request)
Shower
Towels provided

Entertainment

32-inch LCD TV with cable/satellite channels

Food and drink

Free bottled water
Room service

Air conditioning
Iron/ironing board on request
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 1 PM

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to March 6 2024 (dates subject to change):

Dining venue(s)

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Airport shuttle fee: MXN 300 per vehicle (maximum occupancy 4)
Airport shuttle fee per child: MXN 300 (up to 11 years old)
Nearby parking fee: MXN 85.00 per night (656 ft away)
A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Check-in: 3:00 PM—-anytime
Check-out: 1 PM
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient departures, you can take advantage of the airport drop-off service (fees apply). Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

There are no elevators.

Property is also known as

Hotel Ruiz

Hotel Ruiz Milan

Ruiz Milan

Ruiz Milan Hotel

Ruiz Milan Hotel Veracruz

Ruiz Milan Veracruz

Ruiz Milán Hotel Veracruz

Ruiz Milán Hotel

Ruiz Milán Veracruz

Ruiz Milán

Ruiz Milán Hotel Hotel

Ruiz Milán Hotel Veracruz

Ruiz Milán Hotel Hotel Veracruz

Frequently asked questions

Is free cancellation available at Ruiz Milán Hotel?

Ruiz Milán Hotel provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What's there to do within easy reach of Ruiz Milán Hotel?

This hotel is situated in Malecon, just steps from Veracruz Harbour and Malecón de Veracruz, and within a short walk of Zócalo. You'll also find Veracruz Cathedral and Naval Historical Museum less than a mile away.

Will I be able to park at Ruiz Milán Hotel?

Yes, though parking is limited.

Does Ruiz Milán Hotel have a casino?

No, Ruiz Milán Hotel doesn't have a casino.

Is there an indoor pool at Ruiz Milán Hotel?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Ruiz Milán Hotel?

At this waterfront hotel, couples will appreciate amenities like an indoor pool plus some guestrooms include premium bedding and partial sea views.

Are there hot tubs at Ruiz Milán Hotel?

No, there isn't a spa tub at this hotel.

Does Ruiz Milán Hotel have a restaurant with a breakfast menu?

No, Ruiz Milán Hotel doesn't have a restaurant that serves breakfast. Please note that the dining venue will be closed between October 25 2021 and March 6 2024 (subject to change).

Does Ruiz Milán Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Ruiz Milán Hotel.

Does Ruiz Milán Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Ruiz Milán Hotel?

The closest major airport to Ruiz Milán Hotel is General Heriberto Jara Intl. Airport (VER), which is 6.4 mi away (29 minutes by car).

Are there rooms with balconies at Ruiz Milán Hotel?

No, there aren't any guestrooms with balconies at Ruiz Milán Hotel.

Does Ruiz Milán Hotel have a wedding venue on site?

Take advantage of the wedding venue at Ruiz Milán Hotel if you plan to say "I do" during your trip.

Ruiz Milán Hotel Reviews

7.0

Good

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

4/10 Poor

Ana Francisca

Traveled with family

Jan 2, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Wonderful staff and fantastic location but this is a 2-star hotel. You get what you pay for. You may get mould on walls, only half the light fixtures working and a cockroach on your bed as we did. And we supposedly got a renovated room. So if you’re looking for practical this is your place but not ideal for else. Also when you’re next to the main plaza you also get all the public activity inside your room!

Stayed 4 nights in Dec 2024

10/10 Excellent

Gaby

Traveled with family

Jun 19, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jun 2024

10/10 Excellent

enrique

Mar 29, 2024

None

Stayed 2 nights in Mar 2024

10/10 Excellent

Macario

Jan 4, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Es un lugar muy céntrico

Stayed 2 nights in Jan 2024

2/10 Terrible

Vatcharapan

Traveled with family

Dec 31, 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

DO NOT stay in this hotel. This place is very DIRTY so much even words like …undermine how badly I get like I was getting a new disease each night I took a shower and slept in this swamp. Very low standard. Towels are very old - came in grey color with a lot of spots, patches!!, and fringes. Bathrooms and toilets are filthy - when taking a shower, water leaked out making floor wet. Sewage smell is almost always in the bathrooms. Only one bar of soap, one small shampoo envelope, and one water bottle were given to a room with 4 customers. No floor mats/no hand towels were provided. Some bath towels provided were like those ones would use to clean floor at home - not to touch our bodies. Pillows and even mattresses smelled. This hotel gives me bad impression of the City of Veracruz - how below standard ones may live in this city since this hotel located in the prime area is very sub-standard with a high price we paid. We wanted to move but did not want to lose our money so we took a deep breath and stayed.... Cleaning was not properly done - some tissue papers still left in the bathroom after daily cleaning. Front desk people were so so - were minimally helpful during some shifts and were really ignorant during some. DO NOT stay in this hotel.

Stayed 4 nights in Dec 2023

10/10 Excellent

Celedonio

Traveled with family

Dec 19, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The facilities need updating. We had great customer service, staff are all very helpful. They turned a bad trip into a good one. They accept payments with expedia which was nice because my card was not present due to extenuating circumstances. We were left with minimal cash, no id, and the reservation we made at a different "fancier" location wouldnt help at all. The other place denied any work arounds which was awful coming from out of the country and basically at a loss with not much to work with.

Stayed 1 night in Dec 2023

6/10 Okay

HECTOR, HOUSTON

Traveled with family

Nov 14, 2023

Disliked: Cleanliness, property conditions & facilities

Yo trabaje en hoteles toda mi vida, y me pregunto que hace ahi gente que no le gusta trabajar porque otras personas son tan amables.

Stayed 2 nights in Nov 2023

2/10 Terrible

Bernardette

Sep 16, 2023

Stayed 1 night in Sep 2023

2/10 Terrible

Elizabeth

May 30, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

There was a terrible days in this hotel, we needed to look for another hotel because in this place we didn’t find the Service that they were offering online. The actitude of the girls that were in recepción were rude and they show us a very bar disposition to solve the problems we face there.

Stayed 6 nights in May 2023

8/10 Good

Ciro, Sheridan

Traveled with group, Traveled with family

Mar 7, 2023

Liked: Cleanliness, staff & service

Cheap and close to zocalo, restaurants, bars, tours, coffee shops (everything) Staff very friendly and helpful Definitely will recommend to friends

Stayed 3 nights in Mar 2023

2/10 Terrible

Maria

Traveled with family

Jan 23, 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location! This hotel is located right in front of the Malecon, a couple blocks from the Zocalo. unfortunately, the rooms conditions are old and dirty looking (there is mold in the bathrooms). The pillows are in really bad condition. Also, be careful with the shower, the hot water is boiling!

Stayed 1 night in Jan 2023

4/10 Poor

Maria

Traveled with family

Jan 16, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

It is in a great location, two blocks from the zocalo, right in front of the malecon and point of interest, and 30 mins from airport. Unfortunately, the room don’t look clean, very uncomfortable pillows, linen look dirty, and the front desk is not welcoming.

8/10 Good

Marcelo

Aug 11, 2022

Liked: Cleanliness, staff & service

The Port

Old Hotel, nice location close to everything

Stayed 1 night in Aug 2022

6/10 Okay

Karen

Traveled with family

Jul 13, 2022

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

La verdad tiene una buena locación está justo frente al mercado de artesanías hay un Oxxo en esquina y puedes tomar el turibús literal cruzando la calle el Zócalo está a dos cuadras

Stayed 3 nights in Jul 2022

8/10 Good

Carmen

Traveled with family

Mar 17, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

La ubicación del hotel es excelente, enfrente del malecón. Relación Precio-calidad: buena. La alberca muy pequeña.

Stayed 3 nights in Mar 2020

2/10 Terrible

RicardoT., San Francisco, CA USA

Traveled with partner, Traveled with family

Jan 13, 2020

Disliked: Staff & service

We were two gests and they gave us only one key. When we asked for one more key, they wanted us to leave our ID. That is ridiculous! We needed our Driver's license and our Passport for everything! Finally, one of our Mexicans friends left her ID for us. But she was not a gest of the hotel! Completely stupid rule! If we were two gests, then they must give us TWO keys.

Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveler

Apr 8, 2019

Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveler

Mar 16, 2019

Liked: Cleanliness, staff & service, amenities

Wi fi in my room and the hallway outside my room was not available. Wi Fi was only available in the main hallway and in the hotel lobby.

Stayed 14 nights in Feb 2019

8/10 Good

Verified traveler

Traveled with partner

Mar 7, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, hot water, good door locks, good food and breakfast. Great prices. Only inconvenience is door key card malfunction 2-3 times per day. Very inconvenient.

Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with family

Dec 30, 2018

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I like everything good location people are nice and clean place

Stayed 3 nights in Dec 2018

10/10 Excellent

Dan, Minneapolis

Nov 1, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hotel by the sea is always special. The doorman was very helpful, had good contacts in Veracruz.

Stayed 6 nights in Oct 2018

6/10 Okay

Hans

Mar 19, 2018

Liked: Cleanliness, staff & service

Good hotel in the centre of town

Nice hotel with friendly staff on a good location. Staff was friendly and helpfull. Room clean.

Stayed 2 nights in Mar 2018

8/10 Good

Verified traveler

Sep 3, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel. Close to lots of things.

Nice hotel for the price. Close to the ocean, across the street from the marketplace vendors. Also across the street from "La Parroquia". Also within a few minute walking distance to the Zocalo. Hotel reception staff were okay. Bell boy Luis Enrique was very helpful and friendly.

Stayed 1 night in Sep 2017

8/10 Good

Verified traveler

Jun 23, 2017

Liked: Staff & service

Met expectations for the rate.

Stayed for two weeks. Paid $29.00 US per night, so we were not expecting high class accommodations. It's like a Motel 6 inside a restored 1940s hotel. If you are a fussy, stuffy, "Ugly American"-type, do not stay here; stay at the Emporio. The Ruiz Milan is close to what interested us: The Malecon, the Zocalo, and El Gran Café de la Parroquia. The parking garage is adjacent to the hotel, so access to our vehicle was convenient. The hotel does not allow you to take your car out more than once per day. I assume that this is because the spaces are limited and cramped, so the concierge has to sometimes move several cars to get to yours. For us, this was not an inconvenience because we used our rental car for long day trips. The AC unit in our room worked well, but it is not central air so it must remain at a preset level whenever it is on. It worked so well that we used a warm blanket at night to stay comfortable. There is a small indoor swimming pool and a Jacuzzi that functions with the water at room temperature.The staff is very pleasant.

Stayed 14 nights in Jun 2017

8/10 Good

RAYMOND

Nov 25, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Historic Veracruz

The Ruiz Milán Hotel in Veracruz is in an excellent location. It is across the street from one of the largest markets in Veracruz. One can walk to the right along water edge past the military base and many small shops and hotels. Walk to the left a few blocks and be in the center of the historic center of town. In both directions there are several excellent outdoor/indoor seating cafes with excellent food. The staff is excellent and very helpful. A good place to stay!!

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Popular amenities

Explore the area

Book today, save on your next hotel stay

Room options

View all photos for Standard Double Room

Standard Double Room

View all photos for Double Room, 2 Double Beds, Partial Sea View

Double Room, 2 Double Beds, Partial Sea View

View all photos for Executive Room

Executive Room

View all photos for Double Room Standard

Double Room Standard

View all photos for Quadruple Room Standard

Quadruple Room Standard

View all photos for Double Room Executive

Double Room Executive

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About the neighborhood

Veracruz

What's nearby

Getting around

Restaurants

About this property

Ruiz Milán Hotel

Languages

Similar properties

Hotel Mar y Tierra Veracruz

Hotel Mar y Tierra Veracruz

Property amenities

Internet

Parking and transportation

Things to do

Family friendly

Conveniences

Guest services

Outdoors

Accessibility

More

Room amenities

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Renovations and closures

Access methods

Pets

Property payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Ruiz Milán Hotel Reviews

Reviews

Good

7.4/10

7.6/10

6.8/10

6.6/10

7.2/10

Reviews

4/10 Poor

Ana Francisca

Ana Francisca

10/10 Excellent

Gaby

Gaby

10/10 Excellent

enrique

enrique

10/10 Excellent