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Element Vancouver Metrotown

3.0 star property

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Photo gallery for Element Vancouver Metrotown

Exterior
Lounge
Reception
View from property
Suite, 1 Bedroom, Balcony | Premium bedding, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi

Explore the area

View in a map
5988 Willingdon Avenue, Burnaby, BC, V5H 2A7
  • Place, Crystal Mall
    ‪1 min walk‬
  • Place, Metropolis at Metrotown
    ‪4 min walk‬
  • Place, Central Park
    ‪7 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪20 min drive‬

Room options

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed

9.0 out of 10
Wonderful
(36 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace

Studio, 2 Queen Beds

9.8 out of 10
Exceptional
(38 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Living room | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite, 1 Bedroom, Balcony

9.0 out of 10
Wonderful
(31 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Studio, 1 King Bed

Junior Studio, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Junior Studio, 1 King Bed

9.0 out of 10
Wonderful
(32 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

You may also like

Ad
Lobby

Hilton Vancouver Metrotown

Metrotown
  • Pool
  • Hot tub
  • Pet friendly
  • Kids pool
8.6 out of 10, Excellent, 1,002 reviews
$184 nightly
The price is $214
Apr 12 - Apr 13
Total with taxes and fees
Hilton Vancouver Metrotown

About the neighborhood

Burnaby

Located in Metrotown, Element Vancouver Metrotown is adjacent to Crystal Mall and within a 10-minute stroll of Metropolis at Metrotown. This 3-star hotel has 169 guestrooms and offers conveniences like free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • Crystal Mall - 1 min walk - 0.1 miles
  • Metropolis at Metrotown - 4 min walk - 0.3 miles
  • Central Park - 7 min walk - 0.4 miles
  • British Columbia Institute of Technology - 19 min walk - 1.0 mile
  • Deer Lake - 6 min drive - 2.7 miles

Getting around

  • Metrotown Station - 8 min walk
  • Vancouver Rocky Mountaineer Station - 12 min drive
  • Vancouver Intl. Airport (YVR) - 30 min drive

Restaurants

  • ‪Macu Tea - Burnaby - ‬3 min walk
  • ‪Shiny Tea - ‬2 min walk
  • ‪Marble House Eatery - ‬2 min walk
  • ‪Trattoria Burnaby - ‬1 min walk
  • ‪Horin Tonkotsu Ramen - ‬2 min walk

About this property

Element Vancouver Metrotown

At Element Vancouver Metrotown, guests enjoy an indoor pool, a 24-hour gym, and a sauna. Self parking is offered for CAD 28 per night. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include free WiFi in public areas, a hot tub, and conference space.
Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Kitchenettes, iPod docks, and microwaves are also available. Change of towels is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Lobby
Hilton Vancouver Metrotown
  • Pool
  • Hot tub
  • Pet friendly
  • Kids pool
8.6 out of 10, Excellent, 1,002 reviews
$184 nightly
The price is $214
Apr 12 - Apr 13
Total with taxes and fees
Hilton Vancouver Metrotown

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 28 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Trattoria Burnaby

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Multilingual staff

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 4,373 square feet of conference space
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 18 floors
  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Pet weight must not exceed 50 lbs per pet
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: CAD 28 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 19
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Element Vancouver Metrotown Hotel Burnaby
Element Vancouver Metrotown Hotel
Element Vancouver Metrotown Burnaby
Element Vancouver Metrotown

Frequently asked questions

Is free cancellation available at Element Vancouver Metrotown?

Element Vancouver Metrotown offers free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Element Vancouver Metrotown?

As of Mar 13, 2026, prices found for a 1-night stay for 2 adults at Element Vancouver Metrotown on Mar 23, 2026 start from $224, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Element Vancouver Metrotown?

This hotel is situated in Metrotown within a 10-minute walk of Metropolis at Metrotown and Crystal Mall. You'll also find Commercial Drive and Playland Amusement Park within a short drive.

Will I be able to park at Element Vancouver Metrotown?

Yes, parking is offered for CAD 28 per night with in/out privileges. An electric car charging station and wheelchair-accessible van parking are also available for guests.

Does Element Vancouver Metrotown include a casino?

No, Element Vancouver Metrotown doesn't have a casino.

Is there an indoor pool at Element Vancouver Metrotown?

Yes, this hotel has an indoor pool along with a hot tub.

What will couples enjoy most about a stay at Element Vancouver Metrotown?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Are there hot tubs at Element Vancouver Metrotown?

No, but this hotel does have a sauna.

Does Element Vancouver Metrotown have a restaurant that serves breakfast?

Yes, Element Vancouver Metrotown serves free continental breakfast at Trattoria Burnaby each morning.

Does Element Vancouver Metrotown allow pets to stay free of charge?

Yes, pets stay free at Element Vancouver Metrotown and the property also provides food and water bowls for pets.

Are there connecting rooms at Element Vancouver Metrotown?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Element Vancouver Metrotown?

The closest major airport to Element Vancouver Metrotown is Vancouver Harbour Flight Centre (CXH), which is 8.7 mi away (35 minutes by car). Another top airport is Vancouver Intl. Airport (YVR), which is located 10.1 mi away (30-minute drive).

Can I book a room with a balcony at Element Vancouver Metrotown?

Yes, some guestrooms at Element Vancouver Metrotown offer a balcony and may feature city views.

Element Vancouver Metrotown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 722 out of 1002 reviews
Rating 8 - Good. 213 out of 1002 reviews
Rating 6 - Okay. 33 out of 1002 reviews
Rating 4 - Poor. 14 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jeffrey

Stayed 5 nights in Dec 2025

10/10 Excellent

Qun

Stayed 2 nights in Nov 2025

10/10 Excellent

Simon, Richmond

Stayed 2 nights in Dec 2025

10/10 Excellent

Linda L, West Kelowna

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, nice clean room and very comfy bed.
Stayed 1 night in Dec 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great from the moment I walked in the hotel! From the friendly staff, to the spacious and clean room. Restaurants are nice and close as well as Metrotown for shopping.
Stayed 1 night in Dec 2025

10/10 Excellent

Temitope

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
great place
Stayed 3 nights in Dec 2025

10/10 Excellent

SunHee

Stayed 1 night in Nov 2025

10/10 Excellent

Vanessa

Stayed 3 nights in Nov 2025

10/10 Excellent

Lin

Traveled with group
Liked: Cleanliness, amenities
Clean bedroom and friendly staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Irina

Stayed 1 night in Nov 2025

10/10 Excellent

Alexandra, Vancouver

Stayed 1 night in Nov 2025

10/10 Excellent

john, HUNTINGTON BEACH

Stayed 1 night in Nov 2025

10/10 Excellent

Mariel

Stayed 1 night in Nov 2025

10/10 Excellent

Irene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very clean with unremarkable view of the city. Great location with shopping options available within walking distance. Would definitely stay here again!
Stayed 1 night in Nov 2025

8/10 Good

Edward

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Every thing was first class thankyou
Stayed 3 nights in Nov 2025

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, property conditions & facilities
Clean rooms, great amenities and breakfast.
Stayed 2 nights in Nov 2025

10/10 Excellent

jinseong

Traveled with family
Liked: Cleanliness, staff & service, amenities
방이 깨끗하고 객실내 편의 시설이 좋았다. 직원 또한 친절했음.
Stayed 1 night in Nov 2025

8/10 Good

Jeanne-Mare

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Evening staff were amazing and room and bathroom very clean!
Stayed 1 night in Nov 2025

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel great place to stay staff is friendly and the amenities are excellent. Perfect location.
Stayed 3 nights in Nov 2025

10/10 Excellent

Christopher, Tampa

Liked: Cleanliness, amenities
Great location.
Stayed 3 nights in Nov 2025

10/10 Excellent

Babak

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and location in the busy Metrotown area. Will definitely be coming back here.
Stayed 2 nights in Nov 2025

10/10 Excellent

Christopher, Tampa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place.
Stayed 1 night in Nov 2025

10/10 Excellent

Natalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have not had breakfast yet. It would have been wonderful to have a bathrobe available in our room for each of us. I was surprised that there was a parking charge.
Stayed 1 night in Nov 2025

6/10 Okay

Tao

Stayed 3 nights in Oct 2025

10/10 Excellent

Christopher

Stayed 1 night in Nov 2025