2/10 Terrible
Alice C.
1 ago. 2025
The main issue with our stay was the property management company, Tybee Vacation Rentals. From day one, I called multiple times about problems with the house, including a refrigerator that didn’t cool or make ice, an overflowing pool with a broken skimmer net, a flooded downstairs rec area, and no propane for the grill. The list of issues seemed endless.Instead of receiving actual phone calls, I got text message responses. No one ever followed up directly. I even visited the property management office the day before checkout, and the receptionist assured me I’d receive a phone call in the coming days. As I write this over two weeks later—I’m still waiting.Although the home’s description mentions the downstairs bedrooms, I found it misleading. Both rooms had a strong smell of mold and mildew, were extremely small, and had low ceilings, uncomfortable for anyone over 6 feet tall. Dehumidifiers are needed.We did enjoy the location and the porches, but unfortunately, that was about it. I imagine the homeowners would be disappointed with how their property is being managed. Overall, I would not recommend this home and would not stay here again. It’s a shame, because the house has the potential to be so much more.
Alice C.
Se hospedó 5 noches en julio de 2025