Getting to the property was difficult because the rental management address does not pull up correctly in GPS. I didn’t think this was a big deal. I called the business, which was closed, but had an after hours number. Perfect. I reached someone immediately. I explained our situation, that we were lost, he sighed and then cut me off. He explained that “every piece of communication we send out says NOT to use GPS. But with that being said, you’re at the wrong location.” I was certainly put off, because I wasn’t angry or blaming them, and his reaction to as pretty terrible. All I needed was directions. He was EXTREMELY annoyed to have to help me. Of course, I scoured EVERY PIECE OF COMMUNICATION I received from them. Not one had this information.
When we arrived at the property, it was tidy, but pretty worn. There was a lot of hair in the tubs I had to clean out. And hair and dirt all around the room. I didn’t feel comfortable calling the management company so I just cleaned it as well as I could.
Other than not being clean, the room was close to the description. It was well stocked and in a good location. I would recommend a deep clean as I’m sure it sees a lot of guests.