Pepem Holistic Experience - Peaceful Retreat Near Tulum

Hotel with an outdoor pool, a quick walk to Dos Ojos Cenote

VIP Access

Choose dates to view prices

Where to?

Dates

June 2025

July 2025

Mayan Gods Cabins | 1 bedroom, premium bedding, in-room safe, individually decorated

Overview
Rooms
Location
Policies

Very good

Popular amenities

Spa
Housekeeping
Pool
Pet friendly
Free WiFi

Explore the area

Carr. Cancún - Tulum, Cenotes Sac Actun, Tulum, QROO, 77760

Dos Ojos Cenote
‪11 min walk‬
Cenotes Sac Actun
Xel-Há Park
‪21 min drive‬
Tulum Intl. Airport (TQO)
‪80 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for Rewards members

Learn more about VIP Access

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Jungle Villa Nah-Ha

1292 sq ft
Sleeps 2
1 Double Bed

Jungle Villa Kukulkan

883 sq ft
Sleeps 2
1 King Bed

Jungle Villa Pepem

Sleeps 4
1 King Bed

Eco Mayan Cabins

700 sq ft
Sleeps 3
1 King Bed

Mayan Gods Cabins

646 sq ft
Sleeps 2
1 King Bed

About the neighborhood

Tulum

Dos Ojos Cenote is a short stroll from Pepem Holistic Experience - Peaceful Retreat Near Tulum, and other popular attractions like Cenotes Sac Actun are within a couple of miles (3 km). This 12-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and concierge services.

What's nearby

Dos Ojos Cenote - 11 min walk - 0.6 miles
Xel-Há Park - 21 min drive - 5.1 miles
Xcacel Beach - 22 min drive - 6.6 miles
Soliman Bay - 23 min drive - 5.7 miles
Tulum Mayan Ruins - 28 min drive - 12.5 miles

Getting around

Cancun Intl. Airport (CUN) - 118 min drive

Restaurants

‪Restaurant Kukulkan - ‬19 min drive
‪Vela Sur - ‬19 min drive
‪Piscis snack bar - ‬20 min drive
‪Los Corales - ‬19 min drive
‪Lobby Pub - ‬19 min drive

About this property

Pepem Holistic Experience - Peaceful Retreat Near Tulum

Hotel with an outdoor pool, a quick walk to Dos Ojos Cenote

Pepem Holistic Experience - Peaceful Retreat Near Tulum features an outdoor pool, free WiFi in public areas, and spa services. You can take advantage of limited parking, along with a shuttle from the hotel to the airport (available 24 hours) for USD 180 per vehicle. Staff members are on hand to provide concierge services and a safe deposit box at the front desk. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include express check-in, express check-out, and a terrace.

Guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer free toiletries. Patios, portable fans, and safes are also standard.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include massages.

Languages

English, Spanish

Similar properties

Breakfast included
Spa
Pet friendly
Parking included

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour airport drop-off shuttle (surcharge)
Limited onsite parking

Food and drink

Couples/private dining
Private picnics

Things to do

Bicycle rentals
Outdoor pool

Family friendly

Free rollaway/extra bed
Outdoor pool

Conveniences

Guidebooks
Safe at front desk

Guest services

Concierge services
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance

Outdoors

Firepit
Garden
In a national park
Outdoor furniture
Picnic area
Pool loungers
Terrace
Vegetable garden

Spa

Couples treatment rooms
Massage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
No elevator

At least 80% of food locally-sourced
Banquet hall
Mosquito nets
Smoke-free property
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Free rollaway/extra bed
Premium bedding

Bathroom

Free toiletries
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided

Access via exterior corridors
Individual decor
Individual furnishings
Portable fan
Safe
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

There is no front desk at this property

Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; your host will greet you

This property doesn't offer after-hours check-in

Access methods

Access code, host will greet you

Pets

This property welcomes pets for USD 25 per pet, per stay (maximum USD 25 per stay), plus a one-time cleaning fee of USD 25 and a deposit of USD 25 per stay
Dogs only
Food and water bowls are available

Children and extra beds

Free rollaway/extra beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Airport shuttle fee: USD 180 per vehicle (maximum occupancy 8)
Pet deposit: USD 25 per stay
Pet fee: USD 25 per pet, per stay (maximum USD 25 per stay) plus USD 25 one-time cleaning fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

This property uses solar energy

Safety features at this property include a security system

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 3:00 PM—-9:30 PM
Check-out: 11:00 AM
Minimum check-in age: 18

Checking in and out are easy with express services. For convenient departures, you can take advantage of the airport drop-off service (fees apply). Driving? This property offers limited parking.

Property Registration Number PHB210514SG1

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.
This property uses solar energy.
Onsite safety features include a security system.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

There are no elevators.
No cribs or infant beds are available.

Property is also known as

Pepem Holistic Experience

Pepe Eco Aldea Tulum Solo Adultos

Pepem holistic experience Adults Only

Pepem Eco Luxury Hotel Tulum Adults Only

Pepem Eco Hotel Tulum at the Jungle Adults Only

Pepem Holistic Experience - Peaceful Retreat Near Tulum Hotel

Pepem Holistic Experience - Peaceful Retreat Near Tulum Tulum

Pepem Holistic Experience Chaman Cuisine Restaurant Adults Only

Frequently asked questions

Is a free cancellation option available at Pepem Holistic Experience - Peaceful Retreat Near Tulum?

Pepem Holistic Experience - Peaceful Retreat Near Tulum offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What can I see around Pepem Holistic Experience - Peaceful Retreat Near Tulum?

This hotel in Tulum is within a 10-minute walk of Dos Ojos Cenote and Xcacel Beach. You'll also find Cenotes Sac Actun and Maya Adrenaline within a short drive.

Is there parking available at Pepem Holistic Experience - Peaceful Retreat Near Tulum?

Yes, though parking is limited.

Is there a spa at Pepem Holistic Experience - Peaceful Retreat Near Tulum?

Spa services at the hotel include couples treatments and massages.

Does Pepem Holistic Experience - Peaceful Retreat Near Tulum have a casino?

No, Pepem Holistic Experience - Peaceful Retreat Near Tulum doesn't have a casino.

Will I find an indoor pool at Pepem Holistic Experience - Peaceful Retreat Near Tulum?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Pepem Holistic Experience - Peaceful Retreat Near Tulum?

There are many amenities for couples at this hotel, including an outdoor pool and private dining plus some guestrooms feature private pools.

Does Pepem Holistic Experience - Peaceful Retreat Near Tulum have a hot tub?

No, there isn't a spa tub at this hotel.

Does Pepem Holistic Experience - Peaceful Retreat Near Tulum have a restaurant that serves breakfast?

No, Pepem Holistic Experience - Peaceful Retreat Near Tulum doesn't have a restaurant that serves breakfast.

Will Pepem Holistic Experience - Peaceful Retreat Near Tulum allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Pepem Holistic Experience - Peaceful Retreat Near Tulum for a fee of USD 25 per pet, per stay. The property also provides food and water bowls. A deposit of USD 25 per stay is collected.

Are there connecting rooms at Pepem Holistic Experience - Peaceful Retreat Near Tulum?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Pepem Holistic Experience - Peaceful Retreat Near Tulum?

The closest major airport to Pepem Holistic Experience - Peaceful Retreat Near Tulum is Tulum Intl. Airport (TQO), which is about 20.5 mi away.

Are there rooms with balconies that I can book at Pepem Holistic Experience - Peaceful Retreat Near Tulum?

Yes, every guestroom at Pepem Holistic Experience - Peaceful Retreat Near Tulum comes with a patio with some featuring garden or pool views.

Pepem Holistic Experience - Peaceful Retreat Near Tulum Reviews

8.0

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

8/10 Good

Miettah Elizabeth

Apr 21, 2025

Stayed 4 nights in Apr 2025

8/10 Good

Shelby

Traveled with partner

Feb 28, 2025

Liked: Cleanliness, staff & service

We had a very interesting stay at Pepem Holistic Experience. It is advertised as a luxurious, tranquil resort, but it is actually more of a “glamping” experience. We love the concept, staff and efforts made, but unfortunately it really did fall short of what was advertised to us. There are a lot, and I mean, a lot of bugs that make it into the room due to the netting and having no glass windows, and they often have a lot of issues with power-which means no lights, no way to charge devices, etc. Outside of it not meeting our expectations as a luxury/boho stay, we were incredibly moved by the kindness, efficiency and capabilities of the staff and especially the chef that we encountered during our time at Pepem. Upon arrival we had a breezy check in and were offered food immediately. Every day that we spent there we were asked if there was anything needed to improve our stay, unfortunately I think a lot of our issues were outside of the staff’s control. All in all, the staff were the reason we left our vacation feeling overall satisfied and humble. Adam is one of the most talented chefs we have ever encountered. He made us feel like life long friends, even family. He went out of his way every day to Make sure that every guest not only had a full belly but had a smile on their face. We are very grateful for the staff at this resort, we had an overall decent stay and would recommend for a 1 night stay or meal out.

Stayed 6 nights in Feb 2025

10/10 Excellent

Carlos

Dec 20, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely stunning hotel in the jungle with such peaceful vibes. It was extremely close to the Dos Onos Cenotes so I was able to check those out and do some horseback riding. The staff was also incredible and very friendly. I absolutely loved my experience here.

Stayed 6 nights in Dec 2024

10/10 Excellent

Danijel, CALGARY

Traveled with partner

Dec 7, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I had wonderful time at Pepem.

Stayed 1 night in Dec 2023

6/10 Okay

alex

Jul 11, 2023

Stayed 2 nights in Jul 2023

10/10 Excellent

john

Mar 22, 2023

Stayed 3 nights in Mar 2023

10/10 Excellent

Nia Elizabeth Krishna

Traveled with group

Mar 18, 2023

Liked: Staff & service, amenities, property conditions & facilities

Spent a week here. Lovely grounds. Very peaceful. We were aware of this before hand, but I would recommend renting a car or scooter as it is quite far from the beach. But you can definitely spend a few days at the different cenotes that are in walking or cycling distance.

Stayed 7 nights in Mar 2023

4/10 Poor

Verified traveler

Feb 18, 2023

Liked: Cleanliness

Not very ECO at all.

Limited parking, on a busy and dusty road, with work vehicles driving through as early as 5:30 AM. While there is a noise curfew at 11 PM, a Cenote area across the street was celebrating a wedding late into one of the evening’s with extra loud drum noise and music. Other guests complained as well, but nothing could be done. Huge piles of trash were stacked across the road, and it cooked in the heat and wafted through the air. Our final evening, we ordered dinner and the chicken made my husband very ill. He was up all night long with severe stomach pain and diarrhea. When I mentioned it at check out, it was of no concern to the staff at all. We were charged full price his meal regardless. The staff were nice and friendly, but I felt they could have made this right. Overall, I wish we would have stayed somewhere else.

Stayed 2 nights in Feb 2023

10/10 Excellent

Ernest Edward, Azle

Traveled with partner

Feb 11, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I highly recommend this place it was exactly what we were looking for. The staff was amazing and the chefs amazing! hands down to the chefs.

Stayed 4 nights in Feb 2023

10/10 Excellent

Amy M, Castaic

Business traveler

Dec 31, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely, amazing! I traveled alone and stayed at Pepem Eco for five days. Lucy Mark goes all the staff were absolutely wonderful. The food is excellent especially the shrimp tacos but you can also get an amazing risotto or fish in a green Molé. All delicious I was there a few days before New Year’s, and they offered a Tamiscal with a local shaman. It was exactly what I needed to leave this year behind and head into the future with open eyes hears heart and mind, the owner, Juan Carlos even attended the Temescal with his wife, and we all ate and drank together afterwards. They offer free bicycles so you can bike to the mini cenote’s all in very very close proximity, the cenote pool they have is absolutely beautiful. There is a yoga Palapa, massages available, you could stay for weeks and never be bored. Oh how I wish I could!

10/10 Excellent

Eric, Grand Prairie

Traveled with family

Jul 12, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing place to stay at if you want to be one with nature and enjoy the sounds of creation without having the distraction of the everyday life. Enjoy a wonderful meal prepared by chef Marcos and his excellent staff. He accommodated us and prepared a delicious meal not on the menu specifically attending our taste buds. Amazing cenotes at walking distance from the property that you dont want to miss. Cant wait to visit again.

Stayed 4 nights in Jul 2022

8/10 Good

Obed

May 9, 2022

Liked: Cleanliness, staff & service

Cool Stay

It was definitely an experience. A good one! But like most, the photos and instagram posts looked better than actually being there. I felt like being that we were in middle of the jungle, literally, there would have been more accommodations. We thought they would have a yoga instructor on site as shown on their instagram page but they didn’t. They had the space where we could do it ourselves. No room service options, at least not to our knowledge + I seen nothing regarding spa treatment. The pool was on maybe 2-3 days while we were there which was an inconvenience being that the pool fills up easily with leaves and dead bugs. And our stay was for 11 days. Having about 4 cenotes at walking or biking distance was great! We did 2 of them but I still think having the pool ready for us would’ve been best considering it was steps away from our cabana. The food was really good. And the staff was super friendly. It was about 40 mins away from Tulum Beach (not their fault) so we opted to leave early and stay by the beach for the remainder of our vacation. FYI; make sure to rent a car because paying for taxis gets ridiculously expensive. This particular hotel is far from everything!

Stayed 11 nights in Apr 2022

2/10 Terrible

Greysi

Traveled with group

Apr 5, 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Horrible overall

Stayed 4 nights in Mar 2022

10/10 Excellent

Victoria

Traveled with group

Dec 8, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful & Peaceful! I will be back

Stayed 1 night in Dec 2021

10/10 Excellent

Luis

Traveled with partner

Dec 6, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Pepem Eco is a fantastic place to stay. Our room was perfect, it had a small pool, and glass all-around. The staff was awesome, Fernando and Sol took great care of us. Food was great, drinks were great as well. Beware, there’s no AC in the room, but at this time of the year we didn’t really need it, as it was cool enough during the night.

Stayed 3 nights in Dec 2021

6/10 Okay

Saul

Nov 20, 2021

Stayed 4 nights in Nov 2021

10/10 Excellent

Andres

Oct 30, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great! it's lovely to be in the middle of the jungle yet with all the comfort needed. The Pepem villa with panoramic view is incredible! Access to the property is a bit difficult and taxis are expensive so it's worth considering renting a car.

Stayed 2 nights in Oct 2021

10/10 Excellent

Janette

Traveled with partner

Oct 13, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Pepem is an eco hotel. It’s a wonderful place if you want to disconnect from the world. We didn’t encounter a lot of bugs like other reviews said there would be but it is in the middle of the jungle so be prepared. Also, there’s no wifi in the rooms nor hot water. We did love that there’s a small restaurant down the road called “Juanita’s” very good and affordable. There’s also a lot of cenotes around the area, our favorite one was “dos ojos” which you can find in front of the restaurant. Overall we enjoyed our stay and the staff was amazing.

Stayed 4 nights in Oct 2021

6/10 Okay

Salvador

Oct 6, 2021

Liked: Cleanliness, staff & service

Disliked: Room comfort

This please is absolutely beautiful & breath taking views, but so scary!! The drive to the hotel is about 2/3 miles deep into the jungle no lights or scenes of security- it’s very on edge point watching every movement bc you seriously feel that you can get kidnapped!! The room is all ECO friendly no AC no ceiling fans, the staff asks that you charge your phones or electronics during the day as it’s all solar powered. There are no walls it is all screen windows- bathroom is see through windows felt like the neighbor Could see me- at night you hear the frogs underneath the flooring as well as all the other wild life- I had the unfortunate experience of finding huge bugs on my bed!! So, even though this was a beautiful & Romantic it is not comfortable if you’re not an all green individual or looking to feel 100% safe -

Stayed 4 nights in Aug 2021

2/10 Terrible

Nalleli

Traveled with partner

Oct 2, 2021

Liked: Staff & service

Disliked: Property conditions & facilities

This property is beautiful and has a great echo friendly concept, but it’s just not for us. There should be some kind of “warning” on what you are getting in to. Too many mosquitos outside as well as inside (all over the house). My husband and I got bitten everywhere from head to toes. No AC they only had one very small fan. The pool was empty when we got there had to wait around 1 1/2 hrs for it to get filled. Once we get in the pool water was beyond cold. The next morning we had NO hot or at least warm water to shower. It was a very unpleasant experience.

Stayed 1 night in Sep 2021

10/10 Excellent

Magda

Sep 29, 2021

Liked: Cleanliness, staff & service, room comfort

Nuestra estancia estuvo muy agradable es un lugar muy inspirador. Lo único que recomendaría es que confirmaran el tipo de cabaña que reservan, ya que al llegar la cabaña que habíamos reservado estaba en remodelación y nos dieron una más pequeña y dijeron que nos reembolsarían el cambio pero la diferencia realmente es nada 7usd y aun no se ha reembolsado ésta. Sobre todo por el tipo de cabaña que habíamos visto en las fotos. De ahí en fuera el lugar nos encantó!

Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Traveled with group

Aug 2, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My experience was amazing! One of the best places i ever stayed at. The only bad thing, are the mosquitoes which is totally understandable, this place is in the jungle. Just have a lot of mosquitoes spray and you ll be fine. Amazing! Stuff very very very VERY NICE. I would repeat the experience anytime! Thank you!

Stayed 7 nights in Jul 2021

10/10 Excellent

Verified traveler

Jun 30, 2021

Stayed 4 nights in Jun 2021

10/10 Excellent

Jairy

Traveled with family

Jun 10, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with partner

May 28, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Pepem Eco is a full embodiment of its name. The love, care & integrity placed into this project is felt on the premises & the cabins. It’s so convenient to Tulum town and beaches too! The staff couldn’t have been more hospitable. Leo spoke perfect English & is a warm and informative greeter & Blanca is a gentle and accommodating receptionist. We stayed in Kulkhan cabin which had personal parking right at the door. There is a privacy fence between cabin and road(mind this is a dirt road way out in the jungle so there is very little traffic.) Everything in the cabin and the cabin itself is locally harvested resources & therefore harmoniously created with and on this sacred land. Nestled in the jungle with a private pool and all water sourced from the cenotes, which in themselves are powerfully cleansing and healing. I really appreciated the solar power operations and the fresh cenote drinking water dispenser. It was a perfect stay with the kitchenette and fridge so we could prepare & store food. We will actually use their methods & model to build our own eco friendly home. Upon leaving we had the pleasure of meeting the owners who themselves were the embodiment of “Pepem eco medicina.” They are beautiful spirits, lights of the world, in service of the people and the planet. I look forward to returning when they will have the rest of the grounds completed with yoga Shala, temezcal, restraunt & more. These are Earth Angels creating heaven on Earth

Stayed 3 nights in May 2021