The Robert Towns

4.0 star property
Family-friendly hotel in Townsville with free parking

Choose dates to view prices

Photo gallery for The Robert Towns

Relax in a serene space with a large bed, bedside table, and desk area, offering a peaceful view of the outside.
Relax and socialize in this serene outdoor patio area with a covered seating space, tables, and chairs, surrounded by a beautiful view.
Welcome to The Robert Towns, where guests can check in and enjoy a range of services, including a restaurant, bar, and conference facilities.
Relax by the pool surrounded by lush greenery and a scenic hill view.
Overlooking a serene garden, this room features a balcony with a wrought iron railing.

Popular amenities

  • Pet friendly
  • Parking included
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
261 Stanley Street, Townsville, QLD, 4810
  • Castle Hill
    ‪5 min walk‬
  • The Strand Beach
    ‪11 min walk‬
  • Magnetic Island Ferry Terminal
    ‪20 min walk‬
  • Townsville, QLD (TSV)
    ‪8 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Standard Queen Room (No Pets)

7.8 out of 10
Good
(17 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 Queen Bed

Pet Friendly Room

7.4 out of 10
Good
(12 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

1 Bedroom Apartment (No Pets)

  • 538 sq ft
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Sofa Bed

Family Room (No Pets)

10.0 out of 10
Exceptional
(1 review)
  • 194 sq ft
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Trundle Bed

Deluxe Twin Room (No Pets)

  • 320 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Queen Deluxe Room (No Pets)

8.0 out of 10
Very good
(14 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

Twin Room (No Pets)

9.0 out of 10
Wonderful
(13 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

About the neighborhood

Townsville

The Robert Towns places you within a 15-minute stroll of popular sights such as Castle Hill and The Strand Beach. This 4-star hotel welcomes guests with 47 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Castle Hill - 5 min walk - 0.3 miles
  • The Strand Beach - 11 min walk - 0.6 miles
  • Queensland Country Bank Stadium - 16 min walk - 0.9 miles
  • Magnetic Island Ferry Terminal - 20 min walk - 1.1 miles
  • Townsville Entertainment & Convention Centre - 3 min drive - 1.6 miles

Getting around

  • Townsville Station - 5 min drive
  • Townsville, QLD (TSV) - 14 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Cowboys Leagues Club - ‬9 min walk
  • ‪Victoria Bridge - ‬8 min walk
  • ‪Wild Rice Laos & Thai Cuisine - ‬12 min walk
  • ‪City Lane & City Arcade - ‬7 min walk

About this property

The Robert Towns

Family-friendly hotel in Townsville with free parking
Guests of The Robert Towns have access to an outdoor pool, a children's pool, and free WiFi in public areas. If you drive, put free parking to good use. Front-desk staff can assist with securing valuables, tours or tickets, and luggage storage. Other amenities at this family-friendly hotel include express check-out, laundry facilities, and a picnic area.
Guests can enjoy LCD TVs and stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and toothbrushes and toothpaste. Other standard amenities include refrigerators, electric kettles, and ceiling fans. Housekeeping is available on request.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • No elevator

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
The front desk is open daily from 9:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
The listed credit card fee applies to American Express transactions. The transaction fee is 1.9% for other credit cards and international debit cards.

Access methods

Front desk (limited hours), lockbox

Pets

  • This property welcomes pets for AUD 1 per accommodation, per night
  • Dogs and cats only
  • 2 total (88 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: AUD 100 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: AUD 1 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-9:30 AM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Comfort Inn Robert Towns
Comfort Inn Robert Towns Hotel
Comfort Inn Robert Towns Hotel Townsville
Comfort Inn Robert Towns Townsville
Robert Towns Comfort Inn
Comfort Inn Townsville
Townsville Comfort Inn
The Robert Towns Hotel
Comfort Inn Robert Towns
The Robert Towns Townsville
The Robert Towns Hotel Townsville

Frequently asked questions

Is free cancellation available at The Robert Towns?

The Robert Towns offers free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

What can I see near The Robert Towns?

Located steps from Catholic Diocese of Townsville, this hotel is in Townsville, and within a 10-minute walk of Castle Hill and Perc Tucker Regional Gallery. You'll also find The Strand Beach and Strand Waterpark less than a mile away.

Is parking available on site at The Robert Towns?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does The Robert Towns have a casino on the premises?

No, The Robert Towns doesn't have a casino.

Will I find an indoor pool at The Robert Towns?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is The Robert Towns a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like an outdoor pool plus some guestrooms include soaking tubs and kitchenettes.

Does The Robert Towns have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Robert Towns have a restaurant with a breakfast menu?

No, The Robert Towns doesn't have a restaurant that serves breakfast.

Will The Robert Towns allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at The Robert Towns for a fee of AUD 1 per accommodation, per night.

Does The Robert Towns have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to The Robert Towns?

The closest major airport to The Robert Towns is Townsville, QLD (TSV), which is 4.2 mi away (14 minutes by car).

Can I book a room with a balcony at The Robert Towns?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden or city views.

The Robert Towns Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 207 out of 774 reviews
Rating 8 - Good. 289 out of 774 reviews
Rating 6 - Okay. 148 out of 774 reviews
Rating 4 - Poor. 73 out of 774 reviews
Rating 2 - Terrible. 57 out of 774 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Average

The bathroom shower drain was blocked. Upon complaining they said we can't do anything about it as there is no body available. Upon requesting to change the room they mentioned they are fully booked out. And that's when they arranged someone to look at the drain. They were quick enough to fix it after this. however the overall condition of the room was pretty average. The bed wasn't comfortable and made noises, the bathroom door gave difficulty in closing. It felt lil unpleasant to stay in the room for 1 night.
Stayed 1 night in Apr 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service
bb
Stayed 1 night in Apr 2025

8/10 Good

Bruce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Shannan

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hosts of this facility are wonderful. They are responsive and kind. The room we stayed in was well presented, hygenic, and very comfortable. We cant thank you enough. We'll definitely be back.
Stayed 1 night in Mar 2025

10/10 Excellent

Zoey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Mar 2025

8/10 Good

Sertpornsiri

Liked: Amenities
Disliked: Cleanliness
Not bad
Stayed 1 night in Jan 2025

10/10 Excellent

Dona

Stayed 1 night in Dec 2024

8/10 Good

Katherine

Stayed 1 night in Dec 2024

10/10 Excellent

Husam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent friendly customer service.
Stayed 1 night in Dec 2024

2/10 Terrible

Tze

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at this hotel was an utter nightmare. From the moment I walked in, I was greeted by a musty, unpleasant odor that screamed of neglect. The room was nothing like what they advertised—scam and false marketing at its best.

8/10 Good

Jeanette

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Enjoyed the stay with our pet
Stayed 1 night in Dec 2024

10/10 Excellent

Adrian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness of my room.
Stayed 1 night in Nov 2024

10/10 Excellent

Brooke

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access, large clean room, good location, great value
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check-in process, clean. Only issues was the TV in our room 10 wouldn't work, otherwise no problems.
Stayed 1 night in Nov 2024

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Overnight stay was all good.
Stayed 1 night in Nov 2024

6/10 Okay

Francis

Stayed 1 night in Oct 2024

6/10 Okay

Adrian

Liked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Tania

Stayed 1 night in Oct 2024

10/10 Excellent

Kylie

Traveled with family
Liked: Amenities, property conditions & facilities
Good value. Nice clean and walking distance to everywhere or get the bus with bus stop nearby.
Stayed 2 nights in Oct 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Ease of parking Close to dining
Stayed 2 nights in Oct 2024

8/10 Good

Rick

Well maintained
Stayed 1 night in Oct 2024

6/10 Okay

maria

Traveled with family
al good
Stayed 2 nights in Sep 2024

6/10 Okay

Raoul

Liked: Staff & service
Sadly the bed springs were coming out the bed from the sides. Housekeeping missed bathroom items left behind
Stayed 1 night in Sep 2024

10/10 Excellent

Zoey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Sep 2024