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Aparthotel

Jacana Apartments

4.5 star property

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Photo gallery for Jacana Apartments

Exterior
Exterior
Individually decorated, individually furnished, laptop workspace
Outdoor pool
Balcony view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Kitchen
  • Washer
  • Dryer
  • Parking included
  • Free WiFi

Explore the area

View in a map
1-15 Sporting Drive, Thuringowa Central, QLD, 4817
  • Place, Tony Ireland Stadium
    ‪1 min walk‬
  • Place, Riverway Lagoon
    ‪2 min walk‬
  • Place, Willows Shopping Centre
    ‪7 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪11 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Full-size fridge, microwave, stovetop, dishwasher

Apartment, 1 Bedroom

  • River view
  • 665 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

Flat-screen TV, DVD player

Apartment, 2 Bedrooms

  • River view
  • 837 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

About the neighborhood

Townsville

Located in Thuringowa Central, Jacana Apartments is next to popular attractions like Tony Ireland Stadium and Riverway Lagoon. This 4.5-star aparthotel welcomes guests with 41 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.
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What's nearby

  • Tony Ireland Stadium - 1 min walk - 0.0 miles
  • Riverway Lagoon - 2 min walk - 0.1 miles
  • Martial Art Academy - 2 min walk - 0.1 miles
  • Willows Shopping Centre - 7 min walk - 0.4 miles
  • James Cook University - 4 min drive - 2.8 miles

Getting around

  • Townsville Station - 17 min drive
  • Townsville, QLD (TSV) - 18 min drive

Restaurants

  • ‪Brothers Leagues Club Townsville - ‬4 min drive
  • ‪Burrito Bar - ‬2 min drive
  • ‪Riverview Tavern - ‬16 min walk
  • ‪Red Rooster - ‬3 min drive
  • ‪Take-A-Break Burger Bar - ‬3 min drive

About this property

Jacana Apartments

Guests of Jacana Apartments enjoy an outdoor pool, free WiFi in public areas, and meeting rooms. Free parking is available if you drive. Helpful staff can provide tour or ticket assistance and luggage storage. Other amenities at this luxury aparthotel include a conference center, a terrace, and laundry facilities.
Each apartment is individually decorated and features a kitchen and a furnished balcony, and there's space to spread out with a dining area and a sitting area. Guests can expect to find free WiFi and a flat-screen TV with a DVD player. The bathroom offers hair dryers and free toiletries. Other standard amenities include a washer/dryer, a coffee maker, and a ceiling fan. Weekly housekeeping is available.
Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Crib: AUD 20 per stay

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop
  • Toaster

Dining

  • A coffee shop/cafe

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 40 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • DVD player
  • Flat-screen TV with premium channels

Outdoor areas

  • Barbecue grill
  • Furnished balcony
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Conference center
  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • Iron/ironing board
  • Luggage storage
  • Tour and ticket assistance
  • Vending machine
  • Weekly housekeeping

Location highlights

  • In a shopping district
  • In an entertainment district
  • Near the airport
  • On a river

Things to do

  • Golfing nearby
  • Health club (partner property) nearby
  • Hiking/biking trails nearby
  • Outdoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 3 buildings
  • 4 floors
  • 41 units
  • Banquet hall
  • Built in 2013
  • Garden
  • Individual decor
  • Individual furnishings
  • Traditional architecture

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 6:00 PM) and Saturday - Sunday (9:00 AM - 1:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for AUD 40 per night
  • Cribs/infant beds are available for AUD 20.00 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: AUD 20.00 per stay
  • Rollaway bed fee: AUD 40 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 2 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • The property is professionally cleaned.

Property is also known as

Jacana Apartments
Jacana Apartments Condon
Jacana Condon
Jacana Apartments Apartment Thuringowa Central
Jacana Apartments Apartment
Jacana Apartments Thuringowa Central
Jacana Apartments Aparthotel
Jacana Apartments Thuringowa Central
Jacana Apartments Aparthotel Thuringowa Central

Frequently asked questions

Is free cancellation available at Jacana Apartments?

Jacana Apartments offers free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

What can I see close to Jacana Apartments?

This aparthotel is situated in Thuringowa Central, just steps from Tony Ireland Stadium and Riverway Lagoon, and within a short walk of Willows Shopping Centre. You'll also find 1300SMILES Stadium and Townsville Palmetum within a short drive.

Is parking available on site at this aparthotel?

Yes, self parking is offered for free at the aparthotel. Accessible parking is also available for guests.

Does Jacana Apartments feature a casino at the property?

No, Jacana Apartments doesn't have a casino.

Will I find an indoor pool at Jacana Apartments?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Jacana Apartments a good place to stay for couples?

Amenities that appeal to couples at this riverfront aparthotel include a kitchen as well as an outdoor pool and a café.

Does Jacana Apartments have a hot tub?

No, there isn't a spa tub at this aparthotel.

Does Jacana Apartments have a restaurant with a breakfast menu?

No, Jacana Apartments doesn't have a restaurant that serves breakfast.

Will Jacana Apartments allow pets to stay for free?

No, pets aren't allowed at Jacana Apartments.

Are there connecting rooms at this aparthotel?

No, there aren't connecting rooms at this aparthotel.

What is the closest airport to Jacana Apartments?

The closest major airport to Jacana Apartments is Townsville, QLD (TSV), which is 7.4 mi away (18 minutes by car).

Are there rooms with balconies that I can book at Jacana Apartments?

Yes, every apartment at Jacana Apartments comes with a furnished balcony with some featuring river views.

Jacana Apartments Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 206 out of 333 reviews
Rating 8 - Good. 107 out of 333 reviews
Rating 6 - Okay. 13 out of 333 reviews
Rating 4 - Poor. 6 out of 333 reviews
Rating 2 - Terrible. 1 out of 333 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Soraya

Traveled with family
Liked: Cleanliness, room comfort
Easy check in, secure parking, central location making for easy shopping.
Stayed 2 nights in Nov 2025

6/10 Okay

ryan

Business traveler
Oven and range hood didn’t work. AC filter was filthy. Shower wouldn’t drain properly and overflowed.Cracks in walls. Carpet needed to be professionally cleaned.People parked in my allocated parking several times Other cars and visitors tailgate you through gate. Room was serviced cleaner took essential cleaning items from apartment and left patio screen door unlocked. Pool area was dirty.Traffic and pedestrian noise was not ideal Overall my experience was average and I wouldn’t return
Stayed 14 nights in Sep 2025

8/10 Good

Vera

Liked: Cleanliness, property conditions & facilities
A good location for the event I was attending that weekend.
Stayed 3 nights in Sep 2025

8/10 Good

Isiah

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
close to the shops , and beautiful veiws of ross river. Very clean and friendly staff.
Stayed 4 nights in Sep 2025

10/10 Excellent

Gary

Liked: Cleanliness, room comfort
Stayed 6 nights in Jun 2025

10/10 Excellent

Oliver

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Close to everything. But just need a bit of TLC finished
Stayed 2 nights in Aug 2025

10/10 Excellent

Eseta

Traveled with family
Liked: Cleanliness, room comfort

Good Approach

It was amazing we always stayed in Jacana when ever we come to Townsville..very cool and friendly
Stayed 3 nights in Aug 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, room comfort

Made to feel welcome upon arrival

Check in was a breeze with great people in the reception. Parking was so handy for the car with a nice view their cafe is also good , you need to know this as Townsville has few good coffee spots. Great location well appointed room that had everything
Stayed 3 nights in Jul 2025

10/10 Excellent

Derek

Liked: Cleanliness, property conditions & facilities
Higher standard property
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Mark

Disliked: Cleanliness, amenities, property conditions & facilities
Great walking tracks, sporting and library facilities close by. Unit itself had stained carpet and a bedroom air conditioner that was so loud it prevented sleep. Light shines through the bedroom window due to very bright all night lights on outside verandah. The unit looks tired and dated.
Stayed 5 nights in Jun 2025

8/10 Good

Ioane

Liked: Cleanliness, room comfort
Awesome
Stayed 4 nights in Jun 2025

10/10 Excellent

Annika

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay, the apartment had plenty of room for our family of 5, we could spread out and not feel on top of one another! The apartment was clean and had everything we needed!
Stayed 3 nights in May 2025

8/10 Good

Troy

Stayed 4 nights in May 2025

8/10 Good

MARK

Traveled with partner
Dirty trays with remains of cooked food left in the oven. Apartments starting to show signs of age and normal wear and tear.
Stayed 3 nights in May 2025

10/10 Excellent

Angelo

Business traveler
Liked: Cleanliness, room comfort

Great stay

Great location. Great room. Great kitchen. Great shopping around.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sophie

Liked: Cleanliness
Stayed 2 nights in Apr 2025

6/10 Okay

Renee

Traveled with family
Good location. Rooms were good size, just needed a bit of improvements with the cleanliness of the room
Stayed 2 nights in Apr 2025

8/10 Good

Alistair

Traveled with family
Liked: Cleanliness, room comfort

Location is a winnr

Have stayed here a number of times. Room this time not as good (road noise) as last but still OK.
Stayed 6 nights in Dec 2024

4/10 Poor

Pat

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The unit was smelly and very dusty. Oven was dirty and we where not able to use it. Kettle and toaster discusting. Will definitely not stay there again and don't recommend it.
Stayed 5 nights in Oct 2024

10/10 Excellent

Kylie

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We were staying for a local football competition so it was ideally located for our stay, spacious, had everything we needed for a long stay. Only criticism was the shower doors leaked water on the floor a lot.
Stayed 5 nights in Sep 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, amenities
Property was terrific on all accounts. If I need to stay in the area again, definitely booking here.
Stayed 4 nights in Jul 2024

8/10 Good

Gary

Liked: Cleanliness, room comfort

Privacy May Be an Issue for You

I value my privacy which is the main reason I choose to stay in apartments rather than in hotels or with family and friends. I was not impressed by having a group of strangers uninvited walk into my apartment at 8:45 am, without knocking, and without any valid cause - I was just getting out of the shower when I heard them in the corridor and had a few seconds to wrap a towel around my waist. On another point of security, there should be a safe provided in the rooms for laptops, cameras and passports etc.
Stayed 4 nights in Aug 2024

10/10 Excellent

Naomi

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
River frontage was nice. Views (3rd floor)
Stayed 2 nights in Aug 2024

8/10 Good

Marie-Chantal

Traveled with family
Liked: Cleanliness, property conditions & facilities
Beautiful on the water. Very noisy though.
Stayed 2 nights in Aug 2024