One of the main reasons I chose this hotel was the Marriott brand name, but I later realized it’s a franchise, so the quality is not consistent. The rate was high when I booked, and I regretted my choice the moment I entered the room — there was a damp smell, the style felt very dated, and it was not clean at all.
At night, a few people were drunk, standing by the door, drinking and making loud noise. There was no warning or action taken, even though this is a hotel, not a bar. I requested towels and a few other items, and they told me they would not bring them to the room — I had to go to the front desk to pick them up, regardless of the time of day or night.
Overall, this experience has made me lose trust in the Marriott name.