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Ortea Palace Hotel, Sicily, Autograph Collection

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Exterior
Lounge
2 restaurants; breakfast, lunch, and dinner served
Suite, 1 King Bed, Sea View (Balcony, Tower) | Premium bedding, minibar, in-room safe, individually decorated
2 restaurants; breakfast, lunch, and dinner served

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Via Riva Nazario Sauro, Syracuse, SR, 96100
  • Place, Lungomare di Ortigia
    ‪2 min walk‬
  • Place, Temple of Apollo
    ‪3 min walk‬
  • Place, Cathedral of Syracuse
    ‪8 min walk‬
  • Airport, Catania (CTA-Fontanarossa)
    ‪56 min drive‬

Room options

View all photos for Room, 1 King Bed, Partial Sea View

Room, 1 King Bed, Partial Sea View | Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed, Partial Sea View

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Duplex, 1 King Bed, Partial Sea View

Premium bedding, minibar, in-room safe, individually decorated

Duplex, 1 King Bed, Partial Sea View

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Duplex, 1 Twin Bed (No View)

Duplex, 1 Twin Bed (No View) | Premium bedding, minibar, in-room safe, individually decorated

Duplex, 1 Twin Bed (No View)

  • 356 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Sea View (Balcony)

Junior Suite, 1 King Bed, Sea View (Balcony) | Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed, Sea View (Balcony)

  • Sea view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed (No View)

Room, 1 Queen Bed (No View) | Premium bedding, minibar, in-room safe, individually decorated

Room, 1 Queen Bed (No View)

8.6 out of 10
Excellent
(7 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Sea View

Suite, 1 King Bed, Sea View | Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 King Bed, Sea View

7.0 out of 10
Good
(2 reviews)
  • Sea view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Twin Beds, Sea View

Suite, 2 Twin Beds, Sea View | Premium bedding, minibar, in-room safe, individually decorated

Suite, 2 Twin Beds, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Duplex, 2 Queen Beds

Premium bedding, minibar, in-room safe, individually decorated

Duplex, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Signature Suite, 1 King Bed, Sea View (Balcony)

Signature Suite, 1 King Bed, Sea View (Balcony) | Premium bedding, minibar, in-room safe, individually decorated

Signature Suite, 1 King Bed, Sea View (Balcony)

  • Sea view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite, 1 Bedroom, Sea View

Family Suite, 1 Bedroom, Sea View | Premium bedding, minibar, in-room safe, individually decorated

Family Suite, 1 Bedroom, Sea View

  • Sea view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Sea View (Balcony, Tower)

Suite, 1 King Bed, Sea View (Balcony, Tower) | Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 King Bed, Sea View (Balcony, Tower)

  • Sea view
  • 1023 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Syracuse

Located in Ortigia, Ortea Palace Hotel, Sicily, Autograph Collection is next to Ionian Sea and Antico Mercato. This 5-star hotel has 75 guestrooms and offers conveniences like 2 restaurants, a full-service spa, and a 24-hour gym.

What's nearby

  • Lungomare di Ortigia - 2 min walk - 0.1 miles
  • Temple of Apollo - 3 min walk - 0.2 miles
  • Porta Marina - 7 min walk - 0.4 miles
  • Cathedral of Syracuse - 8 min walk - 0.5 miles
  • Piazza del Duomo - 10 min walk - 0.6 miles

Getting around

  • Syracuse Station - 16 min walk
  • Fontanarossa Airport (CTA) - 61 min drive

Restaurants

  • ‪Nuova Dolceria - ‬4 min walk
  • ‪La Lisca Cucina E Bottega - ‬3 min walk
  • ‪Bar del Ponte Cristina - ‬3 min walk
  • ‪Forneria Siciliana - ‬5 min walk
  • ‪Tito Mare - ‬3 min walk

About this property

Ortea Palace Hotel, Sicily, Autograph Collection

Guests staying at Ortea Palace Hotel, Sicily, Autograph Collection enjoy access to a full-service spa, a 24-hour gym, and a sauna. Valet parking is available for EUR 50 per day, and there's also a beach shuttle. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a business center.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Fireplaces, sitting areas, and minibars are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Ortea Spa by Comfort Zone. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including thalassotherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Beach shuttle (surcharge)
  • Valet parking on site (EUR 50 per day)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: EUR 30 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Ristorante Il Cortile
  • Ristorante Incanto

Things to do

  • 24-hour gym
  • Bicycles
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Dining table
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1920
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Dining table
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Fireplace
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Office
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 50 per accommodation, per stay, plus a deposit of EUR 50 per stay
  • 1 total (11 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 4 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately EUR 30 per person
  • Valet parking fee: EUR 50 per day
  • Pet deposit: EUR 50 per stay
  • Pet fee: EUR 50 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).
Property Registration Number IT089017A1R3WB6NHY

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Ortea Palace Luxury Hotel Syracuse

Ortea Palace Luxury Syracuse

Ortea Palace Luxury

Frequently asked questions

Is a free cancellation option available at Ortea Palace Hotel, Sicily, Autograph Collection?

Ortea Palace Hotel, Sicily, Autograph Collection offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Ortea Palace Hotel, Sicily, Autograph Collection?

As of May 28, 2026, prices found for a 1-night stay for 2 adults at Ortea Palace Hotel, Sicily, Autograph Collection on Jun 22, 2026 start from $570, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Ortea Palace Hotel, Sicily, Autograph Collection?

This hotel is situated in Ortigia, just steps from Ionian Sea and Lungomare di Ortigia, and within a short walk of Temple of Apollo. You'll also find Porta Marina and Piazza del Duomo less than a mile away.

Is parking available on site at Ortea Palace Hotel, Sicily, Autograph Collection?

Yes, valet parking is offered for EUR 50 per day.

Is a spa located at Ortea Palace Hotel, Sicily, Autograph Collection?

Ortea Spa by Comfort Zone is the hotel's spa and services include body wraps, thalassotherapy, massages, and mani/pedis.

Are there luxury amenities available at Ortea Palace Hotel, Sicily, Autograph Collection?

Yes, guests can indulge in luxuries such as a hot tub, 2 restaurants, and a full-service spa at this hotel.

Does Ortea Palace Hotel, Sicily, Autograph Collection include a casino at the property?

No, Ortea Palace Hotel, Sicily, Autograph Collection doesn't have a casino.

Is there an indoor pool at Ortea Palace Hotel, Sicily, Autograph Collection?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Ortea Palace Hotel, Sicily, Autograph Collection?

This waterfront hotel offers many amenities for couples, including a fireplace as well as 2 restaurants and a full-service spa.

Does Ortea Palace Hotel, Sicily, Autograph Collection have a hot tub?

No, but this hotel does have a sauna.

Does Ortea Palace Hotel, Sicily, Autograph Collection feature a restaurant that includes a breakfast menu?

Yes, Ortea Palace Hotel, Sicily, Autograph Collection has 2 restaurants, and serves continental breakfast each morning for a surcharge.

Does Ortea Palace Hotel, Sicily, Autograph Collection allow pets to stay for free?

Although they can't stay for free, pets are welcome at Ortea Palace Hotel, Sicily, Autograph Collection for a fee of EUR 50 per accommodation, per stay. A deposit of EUR 50 per stay is collected.

Does Ortea Palace Hotel, Sicily, Autograph Collection have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Are there rooms with balconies that I can book at Ortea Palace Hotel, Sicily, Autograph Collection?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy sea and courtyard views.

Does Ortea Palace Hotel, Sicily, Autograph Collection offer wedding services?

There are wedding services available at Ortea Palace Hotel, Sicily, Autograph Collection if that's in your vacation plans.

Ortea Palace Hotel, Sicily, Autograph Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 204 out of 264 reviews
Rating 8 - Good. 36 out of 264 reviews
Rating 6 - Okay. 12 out of 264 reviews
Rating 4 - Poor. 3 out of 264 reviews
Rating 2 - Terrible. 9 out of 264 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Craig, Saint Laurent

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself is a beautiful building with an interesting heritage as the main post office. The location is excellent offering a great starting point for a walking tour of Ortigia. Great stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

Walter

Liked: Cleanliness, staff & service
Great hotel, great service. Well located,
Stayed 3 nights in Jan 2026

8/10 Good

Michael Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and lication
Stayed 4 nights in Oct 2025

6/10 Okay

Clifford

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Beautiful hotel, but lacks service. We had several issues with the hotel from being locked in the bathroom (they had to break the door to open) to another room flooding out. It was all handled, but no apology from the managment or anything. Wrote hotel and only received an immediate response from Marriott, not Ortea.
Stayed 3 nights in Nov 2025

8/10 Good

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property. Clean, beautifully amd tastefully decorated. The staff was lovely.
Stayed 3 nights in Oct 2025

6/10 Okay

sam

Overall ok
Stayed 3 nights in Oct 2025

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is excellent, except the shower which is very small and uncomfortable which makes it impossible to enjoy the bath.
Stayed 2 nights in Oct 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
I need my receipt
Stayed 2 nights in Sep 2025

10/10 Excellent

Perse

Stayed 2 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service
Great location and very friendly staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay. The staff went above and beyond - wonderful people who truly cared about the guest experience. Historic building and truly lovely to explore.
Stayed 4 nights in Sep 2025

10/10 Excellent

Lydia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property in Syracusa. Do not miss this majestic property close to shopping, activities and dinning.
Stayed 2 nights in Jul 2025

6/10 Okay

Erica

There were ants in our first floor bathroom. They sent someone to clean and take care of them. They essentially just left them on the ground dead. Hotel was nice. No complimentary bikes to use per website. Pool can only be used with kids 2 hrs per day allotted time.
Stayed 2 nights in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful time in Syracuse and Ortigia
Stayed 3 nights in Jun 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, great location
Stayed 2 nights in May 2025

10/10 Excellent

Garine

Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with group
Beautiful location. Friendly staff. Elegant hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Dana

Stayed 1 night in Mar 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were charming. They made the stay feel very special
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph, Center Moriches

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was absolutely beautiful! Perfect location. Staff was very friendly and professional. Drinks & dining fantastic. Can not wait to visit again nect year! Thank you again. With sincere wishes Joe & Edie Hayes
Stayed 3 nights in Feb 2025

10/10 Excellent

Fernando A

Stayed 1 night in Jan 2025

10/10 Excellent

Marc

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Liliana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and staff. We definitely are going back there, next time in Sicily
Stayed 2 nights in Oct 2024

10/10 Excellent

richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room. Friendly staff. Restaurant, bar and reception large but lack character. Could be improved.
Stayed 3 nights in Oct 2024

6/10 Okay

Elliot

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
During our 3 nights in the hotel the air conditioning system didn't function, there was a thunderstorm that flooded our room and the entrance door to our room wouldn't lock when we exited the room. The hotel/ Expedia did not adequately compensate us for the inconvenience. The hotel is beautiful, well located and very comfortable however.
Stayed 3 nights in Oct 2024

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