Candlewood Suites - Syracuse Airport by IHG

Suburban hotel with airport shuttle service and a 24-hour fitness center

Choose dates to view prices

Where to?

Dates

August 2025

September 2025

Castlewood's elegant entrance welcomes guests with a central doorway flanked by two wings.

Located near Syracuse Hancock International Airport, this area features a landscaped entrance with shrubs and rocks.

Guests can find a lending locker stocked with kitchen essentials and reading materials.

Relax in the comfortable seating area with a sofa, armchair, and reading nook.

Secure your belongings in our lending lockers, equipped with transparent doors and convenient handles.

Overview
Rooms
Location
Policies

Popular amenities

Kitchen
Free airport shuttle
Pet friendly
Gym
24/7 front desk
Air conditioning

Explore the area

5414 South Bay Road Town of Salina, North Syracuse, NY, 13212

Destiny USA
‪5 min drive‬
New York State Fairgrounds
‪11 min drive‬
St. Joseph’s Health Amphitheater at Lakeview
‪12 min drive‬
Syracuse, NY (SYR-Hancock Intl.)
‪3 min drive‬

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Room options

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible (1 Queen, Mobil Tub)

Sleeps 4
1 Queen Bed

Suite, 1 Bedroom (1 Queen Bed)

Sleeps 4
1 Queen Bed

Studio Suite, 2 Double Beds

Sleeps 4
2 Double Beds

Studio Suite, 1 Queen Bed

Sleeps 2
1 Queen Bed

Studio Suite

Sleeps 2
1 Queen Bed

About the neighborhood

North Syracuse

Located within 2 miles (3 km) of North Medical Family Practice, Candlewood Suites - Syracuse Airport by IHG is within 3 miles (5 km) of AMF Syracuse Lanes. This 115-room hotel has a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

Destiny USA - 5 min drive - 4.7 miles
Armory Square - 8 min drive - 6.9 miles
JMA Wireless Dome - 10 min drive - 7.8 miles
New York State Fairgrounds - 11 min drive - 8.5 miles
St. Joseph’s Health Amphitheater at Lakeview - 12 min drive - 9.4 miles

Getting around

Syracuse Regional Transportation Center - 10 min drive
Hancock Intl. Airport (SYR) - 4 min drive

Restaurants

‪McDonald's - ‬6 min walk
‪Taco Bell - ‬3 min walk
‪Applebee's Grill + Bar - ‬14 min walk
‪Plank Road Ice Cream - ‬2 min drive
‪Zebb's Deluxe Grill & Bar - ‬20 min walk

About this property

Candlewood Suites - Syracuse Airport by IHG

Suburban hotel with airport shuttle service and a 24-hour fitness center

At Candlewood Suites - Syracuse Airport by IHG, guests have access to a 24-hour gym, free WiFi in public areas, and a 24-hour business center. There's free parking, as well as a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include coffee/tea in a common area, a computer station, and a library.

Guests can expect to find free WiFi and 32-inch LCD TVs with cable channels and DVD players. Bathrooms have hair dryers and free toiletries. Other standard amenities include kitchenettes, washers/dryers, and private yards. Weekly housekeeping is available.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 21 years old are not allowed in the fitness facility.

Languages

English

Similar properties

Check-in and unwind in our welcoming lobby, featuring a reception desk, circular mirror, and convenient storage lockers.

Pet friendly
Parking included
Free WiFi
Air conditioning

$81 nightly

Aug 5 - Aug 6

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

Free roundtrip airport shuttle from 4:00 AM to midnight at scheduled times and on request
Free uncovered self parking on site
Wheelchair-accessible parking and van parking available
Onsite parking includes off-street options

Food and drink

Coffee and tea in common areas
Snack bar/deli

Things to do

24-hour gym
Library
Ski storage
TV in common areas

Family friendly

DVD player
In-room crib
In-room full-sized refrigerator/freezer
In-room kitchenette
In-room microwave
In-room washer/dryer
Laundry facilities
Rollaway/extra bed (surcharge)
Snack bar/deli

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Housekeeping (weekly)

Business services

24-hour business center
Computer station

Outdoors

Barbecue grill
Picnic area

Spa

In-room massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

1 building
4 floors
Built in 2004
Designated smoking areas (fines apply)

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free crib
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

32-inch LCD TV with cable channels
DVD player

Food and drink

Cleaning supplies
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Freezer
Full-sized refrigerator/freezer
Kitchenette
Microwave
Paper towels
Restaurant dining guides
Stovetop

Air conditioning
Cleaning products are eco-friendly
Connecting rooms available
Desk
Free daily newspapers
Free local calls
Iron/ironing board
Laptop workspace
Phone
Safe
Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 50 per pet, per stay
Dogs only
Service animals exempt from fees

Children and extra beds

Up to 2 kids 1 year old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 10.0 per night
Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet fee: USD 50 per pet, per stay
Service animals are exempt from fees
Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM—-anytime
Check-out: noon
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Onsite safety features include a fire extinguisher.
The property is professionally cleaned.

Additional information about polices, regulations, and more:

Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hotel Syracuse Airport

Candlewood Suites Syracuse Airport

Candlewood Syracuse Airport

Candlewood Suites Syracuse Airport Aparthotel

Candlewood Suites Syracuse

Frequently asked questions

Is a free cancellation option available at Candlewood Suites - Syracuse Airport by IHG?

Candlewood Suites - Syracuse Airport by IHG offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

What's there to see close to Candlewood Suites - Syracuse Airport by IHG?

This hotel is located in North Syracuse, close to Destiny USA, New York State Fairgrounds, and JMA Wireless Dome. You'll also find Onondaga Lake Park and Lake Onondaga within a short drive.

Is parking available on site at Candlewood Suites - Syracuse Airport by IHG?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Candlewood Suites - Syracuse Airport by IHG include a casino?

No, Candlewood Suites - Syracuse Airport by IHG doesn't have a casino.

Is there an indoor pool at Candlewood Suites - Syracuse Airport by IHG?

No, there is no indoor pool at this hotel.

Is Candlewood Suites - Syracuse Airport by IHG good for couples?

Couples staying at this hotel will appreciate amenities like in-room massages and a kitchenette as well as a 24-hour fitness facility.

Are there hot tubs at Candlewood Suites - Syracuse Airport by IHG?

No, there isn't a spa tub at this hotel.

Does Candlewood Suites - Syracuse Airport by IHG have a restaurant that serves breakfast?

No, Candlewood Suites - Syracuse Airport by IHG doesn't have a restaurant that serves breakfast.

Will Candlewood Suites - Syracuse Airport by IHG allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Candlewood Suites - Syracuse Airport by IHG for a fee of USD 50 per pet, per stay.

Does Candlewood Suites - Syracuse Airport by IHG have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Candlewood Suites - Syracuse Airport by IHG?

The closest major airport to Candlewood Suites - Syracuse Airport by IHG is Hancock Intl. Airport (SYR), which is 1.9 mi away (4 minutes by car).

Can I book a room with a balcony at Candlewood Suites - Syracuse Airport by IHG?

No, there aren't any guestrooms with balconies at Candlewood Suites - Syracuse Airport by IHG.

Candlewood Suites - Syracuse Airport by IHG Reviews

6.4

6.6/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

8/10 Good

Timothy

Apr 28, 2025

Stayed 1 night in Apr 2025

4/10 Poor

Steven

Traveled with group

Apr 28, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Tired room, no hot water, poor temperature control, indifferent staff.

Stayed 2 nights in Apr 2025

10/10 Excellent

David

Apr 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visiting a friend.

Stayed 1 night in Apr 2025

2/10 Terrible

Joe

Traveled with partner

Apr 27, 2025

Disliked: Staff & service, amenities, property conditions & facilities

One question...who puts a motion detector light in the entry of a bedroom? Rool over and the light comes on. You have to get up and turn it off. Happened to me 5 times

Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Traveled with family

Apr 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place.

Stayed 1 night in Apr 2025

2/10 Terrible

Ruben

Apr 26, 2025

Stayed 1 night in Apr 2025

2/10 Terrible

Tracy

Traveled with family

Apr 23, 2025

Disliked: Cleanliness, property conditions & facilities

Our room was disgusting

Stayed 1 night in Apr 2025

6/10 Okay

Samuel

Apr 22, 2025

Stayed 1 night in Apr 2025

4/10 Poor

Chris

Apr 22, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just a gross hotel for $100. What do you expect for $100

Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Traveled with group

Apr 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Had to wait almost 30min for my room to b ready!

Stayed 1 night in Apr 2025

8/10 Good

ibnali

Apr 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great staff and very clean and quiet. My only caveat was the internet kept going in and out. I would easily recommend staying here. I’m a traveling nurse and I would come back here in a heartbeat.

Stayed 10 nights in Apr 2025

8/10 Good

ibnali

Traveled with partner

Apr 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was very nice and the place was quiet and very clean. My only caveat was the Internet kept going out but it was a small thing compared to everything else which was great.

Stayed 7 nights in Apr 2025

4/10 Poor

Keith

Apr 20, 2025

Stayed 2 nights in Apr 2025

2/10 Terrible

Gurdeep

Traveled with family

Apr 20, 2025

Disliked: Staff & service

Unreliable

Hotel canceled our room for plumbing issues and did not offer any accommodation.

Stayed 1 night in Apr 2025

8/10 Good

Garrett

Traveled with family

Apr 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Was traveling through and picked this motel was very nice and convenient to get to.

Stayed 1 night in Apr 2025

4/10 Poor

Shane

Business traveler

Apr 19, 2025

Disliked: Property conditions & facilities

Dated property. Room smelled like cigarettes.

Stayed 1 night in Mar 2025

10/10 Excellent

Leroy

Apr 18, 2025

Stayed 2 nights in Mar 2025

4/10 Poor

Emily

Apr 12, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Apr 2025

2/10 Terrible

michael

Apr 12, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Apr 2025

2/10 Terrible

Grace

Apr 12, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The room was not clean. The bed cover was dirty and there were many spider webs following down from the ceiling. The bathroom was not clean. We did not stay and I would advise management to improve the property and hire staff to clean the room

Stayed 1 night in Apr 2025

2/10 Terrible

Joseph

Traveled with family

Apr 11, 2025

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

We checked in late and our room had been smoked in. We requested a room change and were told the hotel was full no other rooms available. Additionally they advertised a free airport shuttle and we were told to call 24 hours in advance of our arrival to reserve it. When we called and tried to reserve the shuttle for our 12:30 am airport arrival we were told the shuttle stopped running at midnight. It was too late to cancel our reservation to get a refund of our prepaid room charge. They should post the shuttle hours of operation. Their neighboring competitor operates its shuttle until 4am.

Stayed 1 night in Apr 2025

10/10 Excellent

Lawrence

Traveled with family

Apr 10, 2025

Liked: Cleanliness, amenities, property conditions & facilities

It was a good value. We were close by to the airport which is what we wanted without having to pay an exorbantant amount of money. The property was very nice and we could not ask for better service! Thank you.

Stayed 1 night in Mar 2025

6/10 Okay

joel

Apr 9, 2025

Stayed 1 night in Apr 2025

2/10 Terrible

Michelle

Traveled with family

Apr 9, 2025

Disliked: Property conditions & facilities, room comfort

False advertisement avoid this hotel

The staff was rude and incompetent. The hotel didn't have a shuttle even though it advertised that they did.The desk clerk told us to walk with our luggage and disabled mom to Holiday Inn and try to use their shuttle or take an Uber. Upon entering the hotel the clerk was sound asleep at the desk. No hot water in our room. The common areas were dirty. The hair dryer wasn't working.

Stayed 1 night in Apr 2025