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Candlewood Suites - Syracuse Airport by IHG

2.5 star property
Suburban hotel with airport shuttle service and a 24-hour fitness center

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Photo gallery for Candlewood Suites - Syracuse Airport by IHG

Exterior
Exterior
Property amenity
Point of interest
Interior

Reviews

6.2 out of 10

Popular amenities

  • Kitchen
  • Free airport shuttle
  • Pet friendly
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
5414 South Bay Road Town of Salina, North Syracuse, NY, 13212
  • Place, Destiny USA
    ‪4 min drive‬
  • Place, New York State Fairgrounds
    ‪11 min drive‬
  • Place, St. Joseph’s Health Amphitheater at Lakeview
    ‪12 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪2 min drive‬

Room options

View all photos for Studio Suite

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (1 Queen Bed)

Suite, 1 Bedroom (1 Queen Bed) | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (1 Queen Bed)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (1 Queen, Mobil Tub)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible (1 Queen, Mobil Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

About the neighborhood

North Syracuse

Located within 2 miles (3 km) of North Medical Family Practice, Candlewood Suites - Syracuse Airport by IHG is within 3 miles (5 km) of AMF Syracuse Lanes. This 115-room hotel has a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • Destiny USA - 4 min drive - 4.7 miles
  • Armory Square - 7 min drive - 7.1 miles
  • JMA Wireless Dome - 9 min drive - 8.5 miles
  • New York State Fairgrounds - 11 min drive - 10.9 miles
  • St. Joseph’s Health Amphitheater at Lakeview - 12 min drive - 13.2 miles

Getting around

  • Syracuse Regional Transportation Center - 10 min drive
  • Hancock Intl. Airport (SYR) - 4 min drive

Restaurants

  • ‪7 Brew Coffee - ‬10 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Dunkin' - ‬5 min walk
  • ‪APlus at Sunoco - ‬3 min drive
  • ‪Taco Bell - ‬3 min walk

About this property

Candlewood Suites - Syracuse Airport by IHG

Suburban hotel with airport shuttle service and a 24-hour fitness center
At Candlewood Suites - Syracuse Airport by IHG, guests have access to a 24-hour gym, free WiFi in public areas, and a 24-hour business center. There's free parking, as well as a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Additional amenities include coffee/tea in a common area, a computer station, and a library.
Guests can expect to find free WiFi and 32-inch LCD TVs with cable channels and DVD players. Bathrooms have hair dryers and free toiletries. Other standard amenities include kitchenettes, washers/dryers, and private yards. Weekly housekeeping is available.
Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 21 years old are not allowed in the fitness facility.

Similar properties

Lobby
Super 8 by Wyndham Liverpool/Syracuse North Airport
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Air conditioning
8.8 out of 10, Excellent, 3,095 reviews
$76 nightly
The price is $87
Nov 16 - Nov 17
Total with taxes and fees
Super 8 by Wyndham Liverpool/Syracuse North Airport

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to midnight at scheduled times and on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • DVD player
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2004
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • DVD player

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Restaurant dining guides
  • Stovetop

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per stay
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 1 year old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hotel Syracuse Airport
Candlewood Suites Syracuse Airport
Candlewood Syracuse Airport
Candlewood Suites Syracuse Airport Aparthotel
Candlewood Suites Syracuse

Frequently asked questions

Is a free cancellation option available at Candlewood Suites - Syracuse Airport by IHG?

Candlewood Suites - Syracuse Airport by IHG offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Candlewood Suites - Syracuse Airport by IHG?

As of Nov 9, 2025, prices found for a 1-night stay for 2 adults at Candlewood Suites - Syracuse Airport by IHG on Nov 23, 2025 start from $103.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Candlewood Suites - Syracuse Airport by IHG?

This hotel is located in North Syracuse, close to Destiny USA, New York State Fairgrounds, and JMA Wireless Dome. You'll also find Onondaga Lake Park and Lake Onondaga within a short drive.

Will I be able to park at Candlewood Suites - Syracuse Airport by IHG?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Candlewood Suites - Syracuse Airport by IHG include a casino?

No, Candlewood Suites - Syracuse Airport by IHG doesn't have a casino.

Is there an indoor pool at Candlewood Suites - Syracuse Airport by IHG?

No, there is no indoor pool at this hotel.

Is Candlewood Suites - Syracuse Airport by IHG a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like in-room massages and a kitchenette as well as a 24-hour fitness facility.

Are there hot tubs at Candlewood Suites - Syracuse Airport by IHG?

No, there isn't a spa tub at this hotel.

Does Candlewood Suites - Syracuse Airport by IHG have a restaurant that serves breakfast?

No, Candlewood Suites - Syracuse Airport by IHG doesn't have a restaurant that serves breakfast.

Will Candlewood Suites - Syracuse Airport by IHG allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Candlewood Suites - Syracuse Airport by IHG for a fee of USD 50 per pet, per stay.

Does Candlewood Suites - Syracuse Airport by IHG have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Candlewood Suites - Syracuse Airport by IHG?

The closest major airport to Candlewood Suites - Syracuse Airport by IHG is Hancock Intl. Airport (SYR), which is 1.9 mi away (4 minutes by car).

Are there rooms with balconies at Candlewood Suites - Syracuse Airport by IHG?

No, you won't find guestrooms with balconies at Candlewood Suites - Syracuse Airport by IHG.

Candlewood Suites - Syracuse Airport by IHG Reviews

Reviews

6.2
Rating 10 - Excellent. 264 out of 1000 reviews
Rating 8 - Good. 199 out of 1000 reviews
Rating 6 - Okay. 139 out of 1000 reviews
Rating 4 - Poor. 160 out of 1000 reviews
Rating 2 - Terrible. 238 out of 1000 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

THomas, Kingston

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was filthy. People in the halls yelling slamming doors Phone in room didn’t work Never again
Stayed 1 night in Oct 2025

2/10 Terrible

Susan

Stayed 1 night in Aug 2025

4/10 Poor

Illona

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was easy and stuff was nice. But when we got to the room it smelled horrible, like a wet dog. Bed was clean but everything else felt and looked dirty
Stayed 1 night in Aug 2025

10/10 Excellent

Sadrud-din ameen, UNIVERSITY PARK

Stayed 2 nights in May 2025

6/10 Okay

Patrick

Stayed 1 night in Jul 2025

10/10 Excellent

Mark, Somerdale

Liked: Cleanliness, staff & service, property conditions & facilities
The refrigerator ice maker was working all night on its own and dumping ice all in the freezer.
Stayed 2 nights in Jul 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities
Nice , quite friendly staff .
Stayed 1 night in Aug 2025

10/10 Excellent

Joyce

Stayed 4 nights in Jul 2025

8/10 Good

John

Stayed 1 night in Aug 2025

8/10 Good

MICHAEL VINCENT, Groton

It was close to the airport.
Stayed 1 night in Jul 2025

4/10 Poor

Rosemary

Traveled with partner
Liked: Staff & service, property conditions & facilities
This hotel is really worn down. The room smelled musty, the walls were stained, it was hard to find a power outlet and the dishes in the kitchen were stained. I will never stay there again.
Stayed 1 night in Jul 2025

8/10 Good

Jodi

Stayed 1 night in Jul 2025

8/10 Good

Theresa

Liked: Cleanliness, amenities
Not much
Stayed 1 night in Jul 2025

8/10 Good

Dragon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Full fridge & fuzzy feet

It was a great location for a decent price. They were training a new employee at check-in and it all went smoothly! The room could have been a little cleaner - fuzz on the floor stuck to my feet. The suite was wonderfully equipped with a full fridge!
Stayed 1 night in Jul 2025

4/10 Poor

Jack

Disliked: Cleanliness
Stayed 1 night in Jul 2025

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much improved!
Stayed 1 night in Jul 2025

2/10 Terrible

Jean

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Elizabeth

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The ac didn’t work properly. The room was dirty and outdated. There was a very bad smell in the room. I would never stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice atmosphere clean and friendly staff
Stayed 1 night in Jul 2025

2/10 Terrible

Jean

Disliked: Room comfort

Awful hotel

The air conditioning did not work. The temperature in the room did not get below 85 degrees,
Stayed 1 night in Jul 2025

6/10 Okay

Waled, NEPEAN

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Sean

Traveled with family
Liked: Staff & service
The staff was great. The room was dated, damp and dirty with questionable stains on the couch. The pull out mattress was almost non-existent.
Stayed 1 night in Jul 2025

10/10 Excellent

Mitchell, Colonial Heights

Liked: Amenities
Outstanding
Stayed 1 night in Jun 2025

6/10 Okay

Nathan

On my first stay on July 3rd, this place was a NIGHTMARE. Relative to that it was just fine on the 10th.
Stayed 1 night in Jul 2025

8/10 Good

michael

Liked: Staff & service, property conditions & facilities, room comfort
all was fine but the sofa was very dirty
Stayed 2 nights in Jul 2025

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