While the rooms and equipment could definitely benefit from a refresh and update, the clear advantage of this property was the customer service by both the staff at the front desk and the housekeeping staff. Prompt, courteous, capable, and available. Great! But the room assigned to me needed a redress and was missing a few relatively small but important items for me. There was no hair/blow dryer in the bathroom so I had to get one brought to my room by Housekeeping. There was no stopper for the bathtub so only a shower is possible, not a bath. The Air Conditioner was on in the room when I arrived at a very cold temperature. So low that frost had built up inside the readiator unit by the window almost an inch or more in thickness across the entire unit. When I turned the temperature up to warm the room, all the ice melted out onto the floor. I laid down a towel to catch the water, and the yellowish brown dirt and grime of the carpet stained the towel. ☹️ Overall, the room needs a good refresh, but my "good" rating is for the staff. 😉