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Harbourview Inn, SureStay Collection by Best Western

2.5 star property

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Photo gallery for Harbourview Inn, SureStay Collection by Best Western

Terrace/patio
View from room
Breakfast, lunch, dinner served; ocean views
Luxury Penthouse | Exterior
Standard Room, 1 Queen Bed, Non Smoking, Sea View | Premium bedding, individually furnished, desk, laptop workspace

Reviews

5.8 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
100 Kings Rd, Sydney, NS, B1S 1A1
  • Place, Cape Breton Centre for Craft and Design
    ‪11 min walk‬
  • Place, Centre 200
    ‪11 min walk‬
  • Place, World's Largest Fiddle
    ‪18 min walk‬
  • Airport, Sydney, NS (YQY)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds, Non Smoking

Premium bedding, individually furnished, desk, laptop workspace

Family Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed) | Premium bedding, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Sea View (Larger Room;with Sofabed)

Premium bedding, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Sea View (Larger Room;with Sofabed)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Sea View

Standard Room, 1 Queen Bed, Non Smoking, Sea View | Premium bedding, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Sea View

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Sea View

Standard Room, 1 Double Bed, Non Smoking, Sea View | Premium bedding, individually furnished, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking, Sea View

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Sea View

Premium bedding, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Sea View

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Sydney

Located within a 5-minute walk of Sydney Waterfront Boardwalk, Harbourview Inn, SureStay Collection by Best Western is within a 15-minute stroll of Bethel Presbyterian Church. This 65-room hotel has conveniences like free breakfast, a casino, and free in-room WiFi.

What's nearby

  • Sydney Waterfront Boardwalk - 5 min walk - 0.3 miles
  • Cape Breton Centre for Craft and Design - 11 min walk - 0.6 miles
  • Centre 200 - 11 min walk - 0.6 miles
  • World's Largest Fiddle - 18 min walk - 1.0 mile
  • Cape Breton Centre for Heritage and Science - 18 min walk - 1.0 mile

Getting around

  • Sydney, NS (YQY) - 16 min drive

Restaurants

  • ‪Tim Hortons - ‬11 min walk
  • ‪Philthy Philly's - ‬16 min walk
  • ‪Daniel's Restaurant & Lounge - ‬8 min walk
  • ‪Governor's Pub - ‬15 min walk
  • ‪Kiju's Restaurant - ‬19 min walk

About this property

Harbourview Inn, SureStay Collection by Best Western

Guests of Harbourview Inn, SureStay Collection by Best Western enjoy features like a casino, free WiFi in public areas, and a 24-hour business center. A stay here includes free parking. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include coffee/tea in a common area, a computer station, and an ATM.
Guests can expect to find free WiFi and 55-inch Smart TVs with cable channels and Netflix. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Microwaves, free local calls, and fans are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Kings Wings

Things to do

  • 10 slot machines
  • Casino
  • Gaming table

Family friendly

  • Children's games
  • In-room microwave
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Microwave
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)
  • Rollaway/extra beds are available for CAD 50.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 250 per accommodation, per stay
  • Cleaning deposit: CAD 250 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: CAD 50.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.
Property Registration Number STR2526T0728

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Habourview Inn Suites
Harbourview Inn & Suites Hotel
Harbourview Inn & Suites Sydney
Harbourview Inn & Suites Hotel Sydney

Frequently asked questions

What's there to do around Harbourview Inn, SureStay Collection by Best Western?

This hotel is located in Sydney, a short 4-minute walk from Sydney Waterfront Boardwalk and also 10 minutes on foot from Cape Breton Centre for Craft and Design. You'll also find Centre 200 and Cape Breton Centre for Heritage and Science less than a mile away.

How much does it cost to stay at Harbourview Inn, SureStay Collection by Best Western?

As of Mar 23, 2026, prices found for a 1-night stay for 2 adults at Harbourview Inn, SureStay Collection by Best Western on Apr 1, 2026 start from $92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Harbourview Inn, SureStay Collection by Best Western?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Harbourview Inn, SureStay Collection by Best Western include a casino on the premises?

Yes, Harbourview Inn, SureStay Collection by Best Western has a casino and it includes 10 slot machines, a gaming table, and a VIP room.

Will I find an indoor pool at Harbourview Inn, SureStay Collection by Best Western?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Harbourview Inn, SureStay Collection by Best Western?

There are many amenities for couples at this hotel, including 2 bars and an ocean-view restaurant plus some guestrooms feature fireplaces.

Does Harbourview Inn, SureStay Collection by Best Western have a hot tub?

Yes, some guestrooms at this hotel feature private indoor spa tubs.

Does Harbourview Inn, SureStay Collection by Best Western have a restaurant that serves breakfast?

Yes, Harbourview Inn, SureStay Collection by Best Western serves free continental breakfast at Kings Wings each morning.

Will Harbourview Inn, SureStay Collection by Best Western allow pets to stay for free?

No, pets aren't allowed at Harbourview Inn, SureStay Collection by Best Western though service animals are welcome.

Are there connecting rooms at Harbourview Inn, SureStay Collection by Best Western?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Harbourview Inn, SureStay Collection by Best Western?

The closest major airport to Harbourview Inn, SureStay Collection by Best Western is Sydney, NS (YQY), which is 8.6 mi away (16 minutes by car).

Are there rooms with balconies that I can book at Harbourview Inn, SureStay Collection by Best Western?

Yes, some guestrooms at this hotel offer a deck where guests can enjoy sea or city views.

Harbourview Inn, SureStay Collection by Best Western Reviews

Reviews

5.8
Rating 10 - Excellent. 96 out of 580 reviews
Rating 8 - Good. 113 out of 580 reviews
Rating 6 - Okay. 117 out of 580 reviews
Rating 4 - Poor. 127 out of 580 reviews
Rating 2 - Terrible. 127 out of 580 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Mike

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The whole place was a no go for me . I booked it as it says best western location boy was I fooled . This room is worth maybe 50 a night . Walks in the smells in place was unbelievable. Then gets upstairs they hallway was gross ladder in middle of walkway just all around I would never book this place again not even for 50 a night . When flush toilet the chain was let go broken so had lift that up just flush the toilet. Feet sticking up to floor stay away
Stayed 1 night in Dec 2025

2/10 Terrible

Tyler

Stayed 1 night in Dec 2025

10/10 Excellent

Joelene

Liked: Cleanliness, amenities, property conditions & facilities
Everything and everyone was very nice , front desk was very nice , the sever for breakfast was very friendly and told us about some of the hotels history, was great ,rooms were very clean
Stayed 1 night in Dec 2025

10/10 Excellent

Vasyl

Stayed 1 night in Aug 2025

6/10 Okay

John

Disliked: Property conditions & facilities
The room felt like the furniture was collected from a dorm room. The mice traps up and down the hallway was a little scary. The food for breakfast had a small variety and you had to fiqure out on your own where everything was. The staff were friendly but not very helpful.
Stayed 2 nights in Sep 2025

2/10 Terrible

Lanna

I did not stay the night. The beds were to soft. I left an stay at a different hotel. Waiting on my refund. Thank you.
Stayed 3 nights in Nov 2025

2/10 Terrible

Nancy

Traveled with group, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Very low quality hotel. Poor breakfast. Room was furnished like a dorm room. High price. Charged double for our stay and could not get a good result from manager (said they couldn’t find the extra charge in their system). Had to contact credit company. This is taking up a lot of time to resolve. Do not book this hotel.
Stayed 3 nights in Oct 2025

4/10 Poor

Steven

Liked: Cleanliness
One of the two rooms I rented was not for guests. We were moved to the nun harbor view side of the hotel and promised a credit. The credit was not issued upon checkout. I was told to call back and and given the name of an individual with whom I should speak. I called and was told someone would call me back. Several days later I called again. This time I was instructed to email the problem to the hotel. I did. Again, no response.

10/10 Excellent

Monika

Stayed 1 night in Oct 2025

6/10 Okay

Don

Traveled with partner
Liked: Cleanliness, amenities
Reserved a room with queen size bed, received a room with a double bed and a non-working TV, was advised it was the last room available. I must add that the staff on the Saturday & Sunday evening did actually try to fix the TV, but it was the desk person who moved us to a room with an actual queen size bed and working TV, our last night (Sunday) of a 4 night stay.
Stayed 4 nights in Oct 2025

6/10 Okay

Stacey

Business traveler
Okay stay .. Thanks !
Stayed 4 nights in Oct 2025

6/10 Okay

Jeanette

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Don’t let the association with Best Western mislead you!!! The property looks fair from the outside but inside is different. Oh, where to begin? The checkin was likely the best part of the experience. The beds aren’t especially good, the ceiling has been repaired and looks dodgy. The towels are so thin, mildew on the plastic shower curtain. No coffee in the room, no kettle or a tea bag. Fridge worked and has a large freezer. Breakfast— the chafing dish wasn’t turned on or something as the eggs, hot dogs (yes- hot dogs) and potatoes wedges were cold. So there was at least cereal, muffins and yogurt and coffee. We booked through Expedia, should have just walked up in person to examine the room. But after hours travelling we wanted to have a place to just get into. The front desk staff were at least receptive and apologized for our experience. They brought out a person, maybe the manager; no introduction given. After discussing the situation , she was not willing to give any resolution. We really don’t have much recourse but will be reaching out to Best Weatern and NS Health.
Stayed 1 night in Oct 2025

2/10 Terrible

Lynette

Disliked: Cleanliness, amenities, property conditions & facilities
Cleanliness was subpar
Stayed 1 night in Sep 2025

10/10 Excellent

Helen d

Liked: Cleanliness
Stayed 3 nights in Oct 2025

8/10 Good

doug

Traveled with partner
Slight upgrades needed, but staff was great
Stayed 1 night in Oct 2025

2/10 Terrible

Brooke

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived at 10:00 pm and there were men on the front porch smoking heavily. First room I was assigned had mold in the bathroom. Second room had sticky bathroom floors and dirty blankets. Both were on the bottom floor. I asked to be switched again and was told it would be 30 minutes to clean another room and the TV won’t work.The third room I entered on the main floor seemed clean enough. Blankets and pillows were very thin. Noises from people upstairs could be heard all night. I checked out at 6:00 AM and asked the front desk if something can be done about the rigamaroll I was put through. Staff replied “I’m just a random night worker I can’t give discounts.”
Stayed 1 night in Oct 2025

4/10 Poor

Jonathan

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirt and garbage under futon in room, did not get the room I paid for, cigarette butts all over the deck near front door. Hotel smelled awful.
Stayed 1 night in Oct 2025

6/10 Okay

Barbara

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This room was very spartan and not very nice even for the price of $169. This is end of October and beginning of off season .. other hotels were the same price. Should have shopped around. Being a best western we were surprised. It needs a reno or charge less. TV did not come easily .. needs instructions.
Stayed 1 night in Oct 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Don't stay here. Worst place ever. Full of insects and vermin. The staff are awful. I'd rather sleep in a dumpster than visit this place. Avoid at all cost. The place should be shut down and demolished.
Stayed 1 night in Oct 2025

2/10 Terrible

Amy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Connie

Liked: Cleanliness, staff & service, room comfort
We had a few issues but they were taken care of. Staff was friendly and helpful. Would have liked a coffee maker in out room since we had to leave before the breakfast opened.
Stayed 1 night in Oct 2025

6/10 Okay

Gail

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Apparently due to an issue in kitchen, we arrived to no food, coffee, plates or mugs. Very disappointed...however, an effort was made for all who were there for breakfast and coffee and fresh food came after a 15 minute wait. There were just 2 bath towels , one hand towel and 3 wash clothes for 3 women! Bed was comfortable room was clean. Staff were very nice.
Stayed 1 night in Oct 2025

10/10 Excellent

Ralph Lloyd

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was courteous and helpful. Breakfast was hearty and good.
Stayed 2 nights in Oct 2025

8/10 Good

Jenn

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Oct 2025