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Madame L

5.0 star property
Luxury hotel with a sauna and spa services

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Photo gallery for Madame L

Daily buffet breakfast (RUB 1500 per person)
Luxury Suite, 1 Bedroom, Non Smoking, Courtyard View | Living area | Plasma TV
Concierge desk
Body treatments, body wraps, facials
Luxury Suite, 1 Bedroom, Non Smoking, Courtyard View | In-room safe, individually decorated, individually furnished, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Room service
  • Laundry

Explore the area

Map
Gagarina street, 15, Svetlogorsk, 238560
  • Makarov Company Organ Hall
    ‪1 min walk‬
  • Lake Tikhoye
    ‪6 min walk‬
  • Herman Brachert House Museum
    ‪4 min drive‬
  • Kaliningrad (KGD-Khrabrovo)
    ‪32 min drive‬

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Room options

View all photos for Deluxe Studio Suite, 1 King Bed

Deluxe Studio Suite, 1 King Bed | In-room safe, individually decorated, individually furnished, desk

Deluxe Studio Suite, 1 King Bed

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 1 Bedroom

In-room safe, individually decorated, individually furnished, desk

Deluxe Twin Room, 1 Bedroom

  • 323 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Suite, 1 Bedroom, Non Smoking, Courtyard View

Luxury Suite, 1 Bedroom, Non Smoking, Courtyard View | In-room safe, individually decorated, individually furnished, desk

Luxury Suite, 1 Bedroom, Non Smoking, Courtyard View

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 1 Bedroom

Standard Twin Room, 1 Bedroom | View from room

Standard Twin Room, 1 Bedroom

  • 183 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Bedroom

Standard Double Room, 1 Bedroom | In-room safe, individually decorated, individually furnished, desk

Standard Double Room, 1 Bedroom

  • 181 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Svetlogorsk

Madame L places you next to Makarov Company Organ Hall and within a 10-minute walk of Lake Tikhoye. This 15-room, 5-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Makarov Company Organ Hall - 1 min walk - 0.1 miles
  • Lake Tikhoye - 6 min walk - 0.4 miles
  • Herman Brachert House Museum - 4 min drive - 1.9 miles
  • Rantava History and Archaeology Museum - 7 min drive - 3.7 miles
  • Taran Cape - 29 min drive - 10.6 miles

Getting around

  • Svetlogorsk-2 Station - 11 min walk
  • Kaliningrad (KGD-Khrabrovo) - 29 min drive

Restaurants

  • ‪Круассан кафе - ‬11 min walk
  • ‪Круиз - ‬8 min drive
  • ‪Продуктовый магазин № 5 - ‬18 min walk
  • ‪Парикмахерская - ‬17 min walk
  • ‪Магазин продуктов Бриг - ‬9 min drive

About this property

Madame L

Luxury hotel with a sauna and spa services
Guests of Madame L enjoy a sauna, free WiFi in public areas, and meeting rooms. There's free parking, and an airport shuttle (available 24 hours) for RUB 1200 per vehicle one-way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include a business center, free newspapers, and a terrace.
Guests can expect free WiFi and plasma TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include dining areas, sitting areas, and electric kettles.
Recreational amenities at the hotel include a sauna.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, and body treatments.

Languages

English, German, Polish, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: RUB 1,500 for adults and RUB 800 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Sauna

Family friendly

  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Body wraps
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for RUB 1100
  • Cribs/infant beds are available for RUB 1100

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately RUB 1500 for adults and RUB 800 for children
  • Airport shuttle fee: RUB 1200 per vehicle (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Russian citizens: Adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driver's licenses are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is traveling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany child at check-in. Non-Russian citizens: Adults and children must present a valid passport, visa, and migration card at check-in.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Madame L Hotel Svetlogorsk
Madame L Hotel
Madame L Svetlogorsk
Madame L Hotel
Madame L Svetlogorsk
Madame L Hotel Svetlogorsk

Frequently asked questions

Is free cancellation available at Madame L?

Madame L provides free cancellation on select room rates. For additional details, review the cancellation policy on our site.

What's there to do close to Madame L?

This hotel in Svetlogorsk is within a 10-minute walk of Makarov Company Organ Hall and Lake Tikhoye. You'll also find Herman Brachert House Museum and Rantava History and Archaeology Museum within a short drive.

Is parking available on site at Madame L?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa at Madame L?

Spa services at the hotel include body wraps and facials.

Does Madame L feature a casino on the premises?

No, Madame L doesn't have a casino.

Will I find an indoor pool at Madame L?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Madame L?

Amenities that appeal to couples at this hotel include a rainfall showerhead, bathrobes, and slippers.

Are there hot tubs at Madame L?

No, but this hotel does have a sauna.

Does Madame L have a restaurant with a breakfast menu?

Yes, Madame L serves buffet breakfast each morning for a surcharge from its restaurant.

Will Madame L allow pets to stay free of charge?

No, pets aren't allowed at Madame L.

Does Madame L have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Madame L?

The closest major airport to Madame L is Kaliningrad (KGD-Khrabrovo), which is 24.5 mi away (29 minutes by car).

Are there rooms with balconies at Madame L?

No, there aren't any guestrooms with balconies at Madame L.

Madame L Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 10 out of 13 reviews
Rating 8 - Good. 2 out of 13 reviews
Rating 6 - Okay. 1 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

10/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

10/10 Excellent

Olga

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

The best hotel in Svetlogorsk

The best in town: food, room, bed, cleanness, quite - everything was perfect.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Aug 2019

10/10 Excellent

Tim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with very comfortable room. Great aesthetic, design and atmosphere. Friendly and informative staff. Great breakfast with a lot of options. Very nice restaurant for dinner as well.
Stayed 2 nights in Jul 2019

10/10 Excellent

Sofiia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Идеально: сервис и забота

Друзья, это прекрасное соотношение цена/качество. Всё предоставлено как заявлено в описании, роскошный завтрак, небольшая но уютная зона спа. Везде продуманные детали Заботы и сервиса.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Бутик отель с хорошей локацией

Хороший новый отель с приятным дизайном. Даже стандартный номер был просторным, места хватает. При заезде угощают шампанским и конфетами ручной работы. Хорошая локация, до Янтарь холла - 5 мин пешком, вокруг приятные улочки с виллами. При отеле ресторан с акцентом на балтийскую кухню, но лучше бронировать заранее, много гостей с улицы. Отель оправдал ожидания, все понравилось.
Stayed 2 nights in Aug 2021

10/10 Excellent

Oxana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

8/10 Good

Anna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Наверное, лучший отель в городе

Очень красивый отель, впечатлил дизайн номеров, удобные кровати, чистое приятное белье. Понравилось, что можно заказать еду в номер из ресторана (самая вкусная еда, что мы ели за всю поездку по Калининградской области), и замечательный завтрак с большим выбором (включаю икру и игристое). Обслуживание вежливое, но сдержанное. При заезде угощают бокалом игристого и конфетами ручной работы. Плохо, что чек-ин поздний, в три часа, а в бронировании указан час заезда 14:00. И еще из недостатков: плохая звукоизоляция номеров, слышно, как соседи разговаривают.
Отель
Ванная комната
Стандартный номер
Лобби
Stayed 1 night in Jun 2021

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Стабильно хорошо!

Так получилось,что в этом году, останавливаемся в Madame L уже в третий раз. Всё стабильно хорошо. Ни коронавирус, ни связанный с ним карантин, не сказался на качестве услуг и уровне сервиса предоставляемых персоналом отеля и ресторана Local. Как только были сняты ограничения, весь комплекс заработал, как ни в чем не бывало. Единственный момент, это конечно очень плотный график поснщений в SPA, о посещении нужно позаботиться заранее. В номерах всё хорошо. Просторные, свежий ремонт, большие удобные кровати, мини-бар, кондиционер, чайник и минеральная вода в качестве "комплимента" для гостей. Ванная комната оборудована душевой кабиной, присутствует неплохая косметика. Всё чисто и аккуратно, никаких нареканий нет.
Stayed 1 night in Sep 2020

6/10 Okay

Denis

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Eduard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gold

Super beast of the beast
Stayed 1 night in Aug 2019

10/10 Excellent

JEVGENIJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Отличный отель

Отличный отель, превосходный персонал, очень изумительный и разнообразный завтрак. Рекомендую
Stayed 1 night in Apr 2019

10/10 Excellent

Natalya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Замечательный отель!!!

Останавливались в отеле на ночь. Все понравилось. Чисто и уютно в номере, есть парковка. Расположение удачное , все в пешей доступности. Так как это был не сезон, отель был пуст, но это только добавляло шарма! На завтрак было приготовлено такое количество еды, что это физически невозможно употребить!! Всё было вкусно, включая свежевыжатый апельсиновый сок! А какой там воздух, просто хотелось гулять и гулять!! Мы смело рекомендуем этот отель к посещению !
Stayed 1 night in Oct 2018