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Mercure Suzhou Downtown

3.0 star property
Riverfront hotel with free parking connected to a shopping center in Suzhou

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Photo gallery for Mercure Suzhou Downtown

Exterior
Miscellaneous
Restaurant
Superior Room, 2 Twin Beds | Minibar, in-room safe, individually furnished, desk
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
3189 Renmin Road, Gusu District, Suzhou, Jiangsu, 215000
  • Place, Suzhou Pingjiang Wanda Plaza
    ‪7 min walk‬
  • Place, Suzhou City Moat
    ‪19 min walk‬
  • Place, Beisi Pagoda
    ‪2 min drive‬
  • Airport, Wuxi (WUX-Shuofang)
    ‪27 min drive‬

Room options

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed | Minibar, in-room safe, individually furnished, desk

Privilege, Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 2 Twin Beds

Privilege, Room, 2 Twin Beds | Minibar, in-room safe, individually furnished, desk

Privilege, Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, individually furnished, desk

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, individually furnished, desk

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Minibar, in-room safe, individually furnished, desk

Superior Room, 2 Twin Beds

  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, individually furnished, desk

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Minibar, in-room safe, individually furnished, desk

Deluxe Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Minibar, in-room safe, individually furnished, desk

Standard Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Suzhou

Located in Gusu District within 2 miles (3 km) of Humble Administrator's Garden, Mercure Suzhou Downtown is within a few miles (5 km) of other popular sights such as Shantang Street. This 175-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a gym. It's connected to a shopping center in central Suzhou and also close to Suzhou Museum and Suzhou University.

What's nearby

  • Suzhou Pingjiang Wanda Plaza - 7 min walk - 0.4 miles
  • Suzhou City Moat - 19 min walk - 1.0 mile
  • Beisi Pagoda - 2 min drive - 1.2 miles
  • Shantang Street - 3 min drive - 1.7 miles
  • Jinji Lake - 9 min drive - 5.3 miles

Getting around

  • Pinghe Lu Station - 5 min walk
  • Suzhou Railway Station - 7 min drive
  • Wuxi (WUX-Shuofang) - 37 min drive

Restaurants

  • ‪Burger King 汉堡王 - ‬11 min walk
  • ‪美味斋 - ‬3 min drive
  • ‪兰州拉面 - ‬2 min drive
  • ‪牡丹台 - ‬3 min drive
  • ‪星巴克 - ‬12 min walk

About this property

Mercure Suzhou Downtown

Riverfront hotel with free parking connected to a shopping center in Suzhou
Mercure Suzhou Downtown features a gym, free WiFi in public areas, and meeting rooms. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and concierge services. Additional amenities include a conference center, a business center, and laundry facilities.
Guests can expect to find LED TVs and stay connected with free WiFi. Minibars, coffee makers, and fans are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: CNY 58 for adults and CNY 29 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Su Garden

Things to do

  • Gym
  • Shopping mall

Family friendly

  • Children's toys
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (1,399 square feet of space)
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fan
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for CNY 200.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 58 for adults and CNY 29 for children
  • Rollaway bed fee: CNY 200.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Mercure Suzhou Downtown Hotel
Hotel Mercure Suzhou Downtown Suzhou
Suzhou Mercure Suzhou Downtown Hotel
Hotel Mercure Suzhou Downtown
Mercure Suzhou Downtown Suzhou
Mercure Hotel
Mercure
Mercure Suzhou Downtown Hotel
Mercure Suzhou Downtown Suzhou
Mercure Suzhou Downtown Hotel Suzhou

Frequently asked questions

Is free cancellation available at Mercure Suzhou Downtown?

Mercure Suzhou Downtown offers free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

What is there to do within easy reach of Mercure Suzhou Downtown?

This hotel is situated in Gusu District, close to Humble Administrator's Garden, Pingjiang Road, and Suzhou Museum. You'll also find Shantang Street and Guanqian Street within a short drive.

Is parking available on site at Mercure Suzhou Downtown?

Yes, self parking is offered for free at the hotel.

Does Mercure Suzhou Downtown have a casino?

No, Mercure Suzhou Downtown doesn't have a casino.

Will I find an indoor pool at Mercure Suzhou Downtown?

No, there is no indoor pool at this hotel.

Is Mercure Suzhou Downtown a good place to stay for couples?

Amenities that appeal to couples at this riverfront hotel include a minibar as well as a bar and a restaurant.

Does Mercure Suzhou Downtown have a hot tub?

No, this hotel doesn't have a spa tub.

Does Mercure Suzhou Downtown have a restaurant that serves breakfast?

Yes, Mercure Suzhou Downtown serves buffet breakfast for a surcharge each morning at Su Garden.

Will Mercure Suzhou Downtown allow pets to stay free of charge?

No, pets aren't allowed at Mercure Suzhou Downtown.

Are there connecting rooms at Mercure Suzhou Downtown?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Mercure Suzhou Downtown?

The closest major airport to Mercure Suzhou Downtown is Wuxi (WUX-Shuofang), which is 25.5 mi away (37 minutes by car).

Are there rooms with balconies that I can book at Mercure Suzhou Downtown?

No, there aren't any guestrooms with balconies at Mercure Suzhou Downtown.

Mercure Suzhou Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 25 out of 44 reviews
Rating 8 - Good. 14 out of 44 reviews
Rating 6 - Okay. 1 out of 44 reviews
Rating 4 - Poor. 3 out of 44 reviews
Rating 2 - Terrible. 1 out of 44 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Yasin

Liked: Cleanliness, property conditions & facilities, room comfort

One night s

Excellent for a budget hotel, room.was large, modern and very clean Breakfast was very average
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
new hotel near suzhou station and subway station
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
ent location. doonConvenient location., but would not like to stay in another Mercure again.
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near MRT station, connect to most places of interest.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the restaurant don't speak English, but at the front desk do, otherwise excellent
Stayed 3 nights in Oct 2019

10/10 Excellent

Hyoseok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Supawat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is clean stylish and spacious. The service is very impressive. The room is contemporarily decorated. The breakfast buffet has a good selection of food. There is also complimentary evening snacks service in the lobby lounge area. The French style hotel is really value for your money. Love the hotel. Will come back to see all the staff and the robot delivery machine.
Stayed 4 nights in Aug 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very nice hotel

The new "smart "room is very cute.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Mar 2019

10/10 Excellent

HO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is within walking distance to th subway. It is also just a few minutes drive to the Suzhou Railyway.The breakfast is good and the staff are courteous and helpful. I've enjoyed my stay there.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

I stayed for 2 nights, great hospitality and room is clean and comfortable. Nice selection of Breakfast Buffet. Hotel location is a walking distance from metro and mall is just down the street. Highly recommended to stay here when visiting Suzhou
Stayed 2 nights in Mar 2019

8/10 Good

Dz, Usa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel so everything is nice and good. Wanda plaza is only 10 minutes walk for food options.
Stayed 1 night in Mar 2019

10/10 Excellent

Paul, Shanghai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location quite close to metro line 2. New hotel. The staff were very helpful and the breakfast had a good choice and reasonable quality. Overall very satisfied.
Stayed 2 nights in Dec 2018

4/10 Poor

Shanina, Wuxi, China

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Du

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店干净，地理位置也不错，可惜没有衣服送洗服务
Stayed 3 nights in Apr 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常适合自驾游

离旅游景点非常近，自驾（又担心限行）且喜欢徒步的朋友们可以放心选择。
Stayed 3 nights in Mar 2021

10/10 Excellent

Terence H W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很棒

很舒適，可免費洗烘衣物，近地鐵站，附近走5分鐘有些餐廳及大超市。唯一缺點是飯店入口不在大馬路旁，去景點得一直搭車，不過，CP值算高~
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2019

8/10 Good

HUICHI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

性价比高

酒店很新，性价比高 柜台服务可以加强，譬如办理入住时有人排队，几个服务人员还在柜台旁边的房间里面说笑，让住客感受很差，另外早餐选项相对单调 不过整体而言试一间性价比高的住宿选项
Stayed 1 night in Nov 2019

10/10 Excellent

현진

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

프랑스 멜쿠르로 동일한 수준

편안하고 친절한 호텔 조식이 좋음
Stayed 2 nights in Oct 2019

8/10 Good

Chiaching

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort

不錯

房間舒適，只是地板可以再乾淨一點！Check in 的速度要加強！大致上是很不錯的！
Stayed 2 nights in Oct 2019

8/10 Good

Samson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

舒適酒店

酒店很整潔和現代感，性格比高，mercure 品牌一般都可以。淋浴水壓也夠，只是附近有建築工程，稍有噪音，隔音未完善。
Stayed 1 night in Oct 2019

8/10 Good

Ling-Wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Valued for money

It's not very close to the train station, have to take taxis or subway (1 stop), some areas are not allowed to walk through. There's a shopping mall across the big road, 10 mins walk. If you wanna stay walking distance to the train station then it's not a good option, but overall this hotel is valued for money.
Stayed 2 nights in Sep 2019

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