InterContinental Suzhou by IHG

5.0 star property
Luxury hotel with 3 restaurants and a 24-hour fitness center

Choose dates to view prices

Photo gallery for InterContinental Suzhou by IHG

1 King Premium Panoramic View | Minibar, in-room safe, blackout drapes, free cribs/infant beds
Lobby lounge
Indoor pool
Lobby lounge
Lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
288 Wang Dun Road, Suzhou, Jiangsu, 215000
  • Jinji Lake
    ‪4 min walk‬
  • Suzhou International Expo Center
    ‪10 min walk‬
  • Suzhou Culture and Arts Center
    ‪13 min walk‬
  • Wuxi (WUX-Shuofang)
    ‪57 min drive‬

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Room options

1 Bedroom Suite Kids Theme City View

  • 969 sq ft
  • Sleeps 3
  • 1 King Bed

2 Twin Classic

  • 484 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

Premium Room, 1 King Bed, Lake View (Jinji Lake Landmark View)

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

Classic Room

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

1 King Premium Jinji Lake Suzhou Eye View

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

1 Bedroom Suite Jinji Lake Suzhou Eye View

  • 1184 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Lake View (Landmark Lake View)

  • Lake view
  • 969 sq ft
  • Sleeps 3
  • 1 King Bed

1 King Classic

  • City view
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room

  • 560 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

Suite

  • 1184 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, Multiple Beds, Lake View (Jinji Lake View)

  • 560 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

1 King Premium Panoramic View

  • Lake view
  • 764 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Suzhou

Located in Suzhou Industrial Park, InterContinental Suzhou by IHG is within a 5-minute walk of sights such as Jinji Lake and Yuanrong Times Square. This 427-room, 5-star hotel has conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Jinji Lake - 4 min walk - 0.3 miles
  • Yuanrong Times Square - 4 min walk - 0.3 miles
  • Suzhou International Expo Center - 10 min walk - 0.6 miles
  • Suzhou Culture and Arts Center - 13 min walk - 0.7 miles
  • Gate to the East - 6 min drive - 3.1 miles

Getting around

  • Shidaiguangchang Station - 8 min walk
  • Suzhou Railway Station - 22 min drive
  • Hongqiao International Airport (SHA) - 73 min drive

Restaurants

  • ‪苏浙汇 - ‬4 min walk
  • ‪Sky Lounge - ‬1 min walk
  • ‪和米堂 - ‬4 min walk
  • ‪大蔬无界 - ‬4 min walk
  • ‪墨册咖啡Blackpages Cafe - ‬4 min walk

About this property

InterContinental Suzhou by IHG

Luxury hotel with 3 restaurants and a 24-hour fitness center
Guests staying at InterContinental Suzhou by IHG enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is CNY 360 per day, and there's also an area shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this luxury hotel include wedding services, a banquet hall, and an ATM.
Guests can expect free WiFi and 49-inch LCD TVs with cable channels. Bathrooms have hair dryers, slippers, and bathrobes. Minibars, safes, and phones are other standard amenities.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Self parking on site (CNY 360 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 193.20 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Sky Lounge
  • 大堂酒廊
  • 晋餐厅
  • 绣中餐厅
  • 里瓦地中海扒房

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Accessibility

  • Area rugs in room
  • No elevator

More

  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for CNY 350.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 193.2 per person
  • Self parking fee: CNY 360 per day
  • Rollaway bed fee: CNY 350.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, mobile payments, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • There are no elevators.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Intercontinental Hotel Suzhou
Intercontinental Suzhou
Suzhou Intercontinental
InterContinental Suzhou Hotel
Intercontinental Suzhou Hotel Suzhou

Frequently asked questions

Is a free cancellation option available at InterContinental Suzhou by IHG?

InterContinental Suzhou by IHG offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at InterContinental Suzhou by IHG?

As of May 21, 2025, prices found for a 1-night stay for 2 adults at InterContinental Suzhou by IHG on May 26, 2025 start from $95.61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of InterContinental Suzhou by IHG?

This hotel is situated in Suzhou Industrial Park within a 10-minute walk of Jinji Lake, Yuanrong Times Square, and Suzhou Ferris Wheel. You'll also find Suzhou Culture and Arts Center and Suzhou Center within a short drive.

Is there parking available at InterContinental Suzhou by IHG?

Yes, parking is offered for CNY 360 per day.

Does InterContinental Suzhou by IHG feature a casino on the premises?

No, InterContinental Suzhou by IHG doesn't have a casino.

Is there an indoor pool at InterContinental Suzhou by IHG?

Yes, this hotel has an indoor pool.

What do couples enjoy most about InterContinental Suzhou by IHG?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 3 restaurants.

Does InterContinental Suzhou by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does InterContinental Suzhou by IHG have a restaurant that serves breakfast?

Yes, InterContinental Suzhou by IHG has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does InterContinental Suzhou by IHG allow pets to stay free of charge?

No, pets and service animals aren't allowed at InterContinental Suzhou by IHG.

Are there connecting rooms at InterContinental Suzhou by IHG?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to InterContinental Suzhou by IHG?

The closest major airport to InterContinental Suzhou by IHG is Wuxi (WUX-Shuofang), which is 29.6 mi away (57 minutes by car).

Are there rooms with balconies at InterContinental Suzhou by IHG?

No, you won't find guestrooms with balconies at InterContinental Suzhou by IHG.

Does InterContinental Suzhou by IHG have a wedding venue?

There are wedding services available at InterContinental Suzhou by IHG if that's in your vacation plans.

InterContinental Suzhou by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 107 out of 155 reviews
Rating 8 - Good. 36 out of 155 reviews
Rating 6 - Okay. 10 out of 155 reviews
Rating 4 - Poor. 1 out of 155 reviews
Rating 2 - Terrible. 1 out of 155 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lingxiao, Issaquah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, clean room, friendly staff
Stayed 2 nights in Oct 2024

8/10 Good

Susan

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great. The stuff and management were great, solving problems with efficiency and courtesy. Overall, I would go back again if I were in Suzhou again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Yun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice lake view, the room is clean, the bed is so big, room service is good.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the lake view is amazing, breakfast is fabulous with lots of choice
Stayed 1 night in Jan 2020

10/10 Excellent

Colirful, SF

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the new industry district with new streets and modern facilities. Closed to shopping area and the huge bookstore. Breath taking view from the room with automatic toilet. Highly recommended.
Stayed 4 nights in Nov 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Getting older and not as good as before. Breakfast was great specially the noodle. Restaurant and public area staff are friendly and helpful.
Stayed 2 nights in Nov 2019

10/10 Excellent

Woon Kiat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful stay.

Great location. With impressive lake view, convenient location to convention center & easy access to tourist sights. Hotel is clean & well maintained. Service is excellent. Will recommend to friends.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The view from our room was very nice, and the room itself was clean and comfortable. However, the staff at check in wasn’t very friendly, nor was he very helpful. The staffs at the concierge were much more friendly and helpful!
Stayed 3 nights in Oct 2019

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, polite and professional service staff, rooms are comfort with great lake view.
Stayed 1 night in Sep 2019

10/10 Excellent

Cherry, Singapore

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Will be back again. This is my 2nd visit
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Wonderful Hotel in Suzhou

Nice Staff & Free Upgrade
Stayed 1 night in Aug 2019

8/10 Good

mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is great other than room is a smoking room, but hotel staff offered solutions
Stayed 2 nights in Jan 2018

10/10 Excellent

AVRAHAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel, improve room service only a bit

Very high standard, had some heavy polluted NYE so stayed at the hotel mostly. didn't regret it.
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2017

8/10 Good

Edward

Liked: Cleanliness, property conditions & facilities, room comfort

Very good but ...

Overall an excellent place to stay. Service was generally good except that when returning to the railway station the hotel reception sent me to wrong Suzhou station so I missed my train and had to taxi back to Shanghai!
Stayed 1 night in Nov 2017

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

Saw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel ever....

Very well-mannered, friendly and helpful staff, felt so great staying at this luxury hotel, strategic location and close to the beautiful Jinji Lake.
Stayed 1 night in Jul 2017

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Below expectation but remediate by the service

Our 1 day stay at Suzhou Intercontinental was a good one. We arrive in the afternoon and after a quick checkin we decided to have a short rest before visiting the nearby town area. Because of the great view with the lake it also come will strong sunlight especially in the afternoon and the aircon has failed to deliver the desire temperature. And what save us from lodging a complaint with the Hotel is the attitude provided by the Assistant Manager Mr. Will Ding and his service (Bringing cold drink and ice-cream).
Stayed 1 night in Jun 2017

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Robots in the Lobby! So cute!

Have stayed at this hotel several times - always a pleasure. The lake view rooms are a must - the breakfast buffet absolutely incredible and the robots in the lobby!!!!!! What can I say? I look forward to going to Suzhou just to stay there.
Stayed 2 nights in Jun 2017

6/10 Okay

Craig, Miami

Not 5 Star

Certainly not what I expected. In a great area of Suzhou but it is far from 5 star. Rooms are smallish and dated. The food was ok but not as good as other places. I travel a lot with business so I stay in plenty of hotels but this is one I won't go back too again as their are much better hotels to choose from.
Stayed 2 nights in May 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel

excellent

6/10 Okay

James

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Always good has been somewhat better in the past.

I have stayed here several times over the past few years. The rooms are getting a little worn and the lighting is much too low. Service is as good as always but the staff needs to be able to speak English better than they all do. Much too difficult to get things done even though I know they are trying hard.