2/10 Terrible
Isaac L.
14 abr. 2025
No le gustó: Limpieza
Review for Mountain Hideaway on Debbie Lane
We just stayed overnight at the Mountain Hideaway on Debbie Lane in KY. To say we left disappointed is a huge under statement. I will first state the facts: We arrived after 3:30PM (check-in time) but we never received a message with the lock box code or check-in information so we were locked out. We called the host number and no one answered so we left a VM. Right after leaving the VM, host immediately emailed us the lock code and check-in information.Just FYI parking is problematic at best. Good luck parking and then turning around to get back out. Place had no heat until 8:36 PM that night. Furnace wasn't working. It was 49 degrees in the cabin when we arrived. Host admitted they knew it was having a breaker issue but will send a furnace guy out.No wifi, TV or dvd player. None of it worked and wifi PW said wrong PW every time.Fireplace didn't work, host said they had turned it off for the season. Listing listed Fireplace/heat. It had neither. No soap or shampoo were provided nor was any laundry soap.There are no closets anywhere so you cant hang anything up. This was a stressful place to stay the night but it did have hot water.This is the facts, opinion is its poorly owned & poorly cleaned and maintained,No credit, discount or refund has been offered by the host for a late lock code for entry, no heat for 6 hours, no fireplace, no tv or wifi, no soap provided & the result is no happy customer. Very, very disappointed in our stay. We will not rent again.
Isaac L.
Se hospedó 1 noche en abril de 2025